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Work From Home Customer Service Insurance Jobs in Layton, UT

The Jernigan Agency

WORK FROM HOME

Magna, UT · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

IQVIA

Work from Home

Ogden, UT · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

HMG Careers

Work From Home Sales Specialist

Kaysville, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Layton, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Magna, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Uintah, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Liberty, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

HMG Careers

Work From Home Sales Specialist

Morgan, UT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

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Work From Home Customer Service Insurance information

See Layton, UT salary details

$8

$17

$24

How much do work from home customer service insurance jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for work from home customer service insurance in Layton, UT is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.99 per hour, depending on experience, location, and employer.

What is a work from home customer service insurance?

A Work From Home Customer Service Insurance job involves assisting customers with insurance-related inquiries, policy information, claims processing, and general support, all from a remote location. Representatives communicate with clients via phone, email, or chat to address concerns, provide guidance, and ensure customer satisfaction. This role typically requires strong communication skills, basic insurance knowledge, and proficiency in using computer systems to manage customer accounts. Some positions may require licensing, depending on the company and type of insurance.

What are the key skills and qualifications needed to thrive in the work from home customer service insurance position?

To thrive as a Work From Home Customer Service Insurance representative, you need strong communication skills, insurance industry knowledge, and a high school diploma or equivalent. Familiarity with CRM software, insurance management systems, and basic computer troubleshooting is often required, with some employers preferring candidates with relevant insurance certifications. Outstanding problem-solving abilities, patience, and organizational skills help you stand out in handling a high volume of client inquiries. These skills and qualities ensure you can deliver accurate, efficient, and empathetic service to clients while working independently from a remote location.

What are the most common challenges faced by work from home customer service insurance representatives, and how do companies help overcome them?

One of the most common challenges for Work From Home Customer Service Insurance representatives is managing complex customer inquiries or claims without in-person collaboration. Additionally, maintaining motivation and clear communication in a remote environment can be difficult. Many companies address these challenges by providing thorough training programs, regular virtual team meetings, and ongoing support from supervisors and technical staff. Access to detailed knowledge bases and digital communication tools also helps representatives resolve issues efficiently while feeling connected to their teams.

What are popular job titles related to Work From Home Customer Service Insurance jobs in Layton, UT?

For Work From Home Customer Service Insurance jobs in Layton, UT, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Service Insurance jobs in Layton, UT look for?

The top searched job categories for Work From Home Customer Service Insurance jobs in Layton, UT are:

What cities near Layton, UT are hiring for Work From Home Customer Service Insurance jobs?

Cities near Layton, UT with the most Work From Home Customer Service Insurance job openings:

Work From Home Customer Service Insurance jobs near you
Infographic showing various Work From Home Customer Service Insurance job openings in Layton, UT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,523 per year, or $17.1 per hour.

Customer Service Agent - WFH

American Income Life Insurance Company

Salt Lake City, UT • On-site, Remote

$15 - $20/hr

Full-time

Posted 16 days ago

Key responsibilities

  • Communicate with members through phone and virtual meetings to assist them with understanding and accessing programs.

  • Help members understand available programs, options, and guide them through applications, enrollment, and documentation.

  • Follow up with members throughout the process and keep client information accurate and organized.

Job description

We're expanding our remote team and looking for motivated individuals who enjoy working with people, providing solutions, and creating positive experiences. This role offers the opportunity to develop valuable professional skills while working in a flexible, virtual environment.
You don't need previous industry experience to get started. New team members receive step-by-step training, ongoing guidance, and continued support to help them learn the role, build confidence, and progress over time.
Your Role
You'll work directly with members who need assistance understanding and accessing the programs available to them. Your goal is to make the process simple, informative, and professional from the initial conversation through follow-up.
  • Communicate with members through phone and virtual meetings.
  • Identify individual needs by asking questions and listening carefully.
  • Help members understand available programs and available options.
  • Walk members through applications, enrollment, and required documentation.
  • Answer questions and provide additional assistance when needed.
  • Follow up with members throughout the process.
  • Keep client information and digital records accurate and organized.
  • Learn current program information, procedures, and best practices.
  • Deliver dependable and professional service in every interaction.
Who We're Looking For
We're interested in individuals who bring a positive attitude, strong work ethic, and willingness to learn. Previous experience can be helpful, but your ability to communicate effectively, stay organized, and take ownership of your responsibilities is more important.
Successful candidates are typically:
  • Personable and comfortable communicating with different types of people.
  • Strong listeners who can explain information in an easy-to-understand way.
  • Reliable, organized, and attentive to detail.
  • Able to manage their time and responsibilities independently.
  • Comfortable using computers and virtual communication tools.
  • Willing to learn new systems and processes.
  • Receptive to training, feedback, and coaching.
  • Motivated by personal goals and career development.
  • Comfortable working independently while contributing to a team.

Backgrounds in customer service, retail, hospitality, administration, sales, or other client-facing positions can be helpful, but no industry-specific experience is required.
What We Provide
Our goal is to give team members the resources and support they need to succeed while creating opportunities for continued professional growth.
  • Fully remote work environment.
  • Flexible scheduling options.
  • Complete training provided.
  • Ongoing coaching and mentorship.
  • Weekly compensation.
  • Performance-based incentives and earning opportunities.
  • Opportunity to develop long-term residual income.
  • Company-sponsored travel opportunities based on performance.
  • Professional and leadership development.
  • Opportunities to advance into additional responsibilities and management roles.
Grow With the Team
This position can be the starting point for a longer-term career path. As you gain experience and demonstrate strong performance, you can take on greater responsibilities, develop leadership skills, and pursue advancement opportunities as the team continues to expand.

Apply