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Work From Home Customer Service Associate Jobs in Spokane, WA

HMG Careers

Work From Home Sales Specialist

Mead, WA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Millwood, WA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Rockford, WA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Hauser, ID · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Cheney, WA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Spangle, WA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Clayton, WA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Reardan, WA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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How much do work from home customer service associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for work from home customer service associate in Spokane, WA is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.42 per hour, depending on experience, location, and employer.

What is a work from home customer service associate?

A Work From Home Customer Service Associate is responsible for assisting customers via phone, chat, or email from a remote location. They answer questions, resolve issues, process orders, and provide general support to ensure a positive customer experience. This role requires strong communication skills, problem-solving abilities, and proficiency with customer service software. Employees typically need a quiet workspace, a reliable internet connection, and may receive training to familiarize them with company policies and procedures.

What does a work from home customer service associate do?

As a Work From Home Customer Service Associate, your day usually starts by logging into your company's support platform and checking for updates or messages from your supervisor. Throughout the day, you'll handle customer inquiries via phone, email, or chat, resolve issues, document interactions, and escalate complex cases as needed. You may participate in virtual team meetings, receive ongoing training, and have performance goals to meet. While you work independently, you'll regularly collaborate with team members and supervisors through digital communication tools to ensure customers receive timely and accurate assistance.

What are the key skills and qualifications needed to thrive as a work from home customer service associate?

To succeed as a Work From Home Customer Service Associate, you typically need a high school diploma, strong communication skills, and basic computer proficiency. Familiarity with customer relationship management (CRM) software, live chat tools, and call center systems is often required, and companies may provide training for specific platforms. Outstanding time management, problem-solving abilities, and patience are valuable soft skills for excelling in this remote position. These skills ensure that you can effectively address customer inquiries, maintain professionalism, and deliver a seamless support experience from a home-based setting.

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Work From Home Customer Service Associate jobs near you

Entry-Level Customer Service Representative (Remote - Work From Home)

Globe Life American Income Division

Spokane, WA • Remote

$16.25 - $22/hr

Full-time

Medical, Life

Posted 18 days ago

Job description

Entry-Level Customer Service Representative (Remote - Work From Home)
Company: AO (American Income Division)
Location: 100% Remote (U.S. Residents Only)Launch Your Career-Your Potential Matters More Than Your Experience
Are you ready to build a career where your attitude, ambition, and work ethic matter more than your résumé?
AO is seeking motivated, goal-oriented individuals to join our growing remote team as an Entry-Level Customer Service Representative. Whether you're entering the workforce, changing careers, or looking for an opportunity with real advancement potential, we'll provide the training, mentorship, and support to help you succeed.
In this role, you'll work directly with clients who have requested information regarding their supplemental benefits, helping them understand their options while providing outstanding customer service through virtual appointments.
If you're coachable, driven, and ready to grow, this could be the opportunity you've been looking for.
No prior insurance experience is required.About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, AO combines financial strength with a people-first culture focused on mentorship, professional development, and performance-based career advancement.
Since 2020, we've operated in a fully remote environment, giving our representatives the flexibility to build rewarding careers from home while receiving ongoing coaching, leadership development, and support.What You'll Do
As an Entry-Level Customer Service Representative, you'll work directly with clients while developing communication, customer service, and leadership skills.Key Responsibilities
  • Meet with clients virtually using Zoom and scheduled phone appointments
  • Build strong client relationships through professional, personalized service
  • Educate clients about available benefit programs and answer questions
  • Assist clients throughout the enrollment process
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate electronic client records
  • Collaborate with teammates in a fully remote environment
  • Participate in ongoing training, coaching, and mentorship
  • Continue developing communication, leadership, and relationship-building skills
Why Choose AO?
We believe exceptional careers are built through mentorship, consistency, and continuous growth-not years of experience.
Our fully remote environment gives you the flexibility to work from anywhere while developing valuable professional skills and advancing based on your performance.What You'll Gain
🌎 100% Remote Work
  • Work from anywhere within the United States
  • No daily commute
  • Modern virtual work environment
  • Flexible scheduling after training
📚 Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly virtual coaching
  • Leadership mentoring
  • Ongoing professional development
  • One-on-one support from experienced leaders
📈 Performance-Based Career Growth
Advance based on your initiative and results-not seniority.
Qualified representatives have opportunities to pursue:
  • Leadership development
  • Team mentoring
  • Management opportunities
  • Promotion-from-within
  • Long-term career advancement
💰 Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Bonus opportunities
  • Leadership recognition
  • Career advancement incentives
Who We're Looking For
We're looking for individuals who demonstrate:
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Customer-focused mindset
  • Self-discipline and accountability
  • Ability to work independently in a remote environment
  • Adaptability and problem-solving abilities
  • Comfort using technology and virtual communication tools
  • Coachability and commitment to continuous improvement
Helpful Experience (Not Required)
Experience in any of the following is beneficial:
  • Customer Service
  • Retail
  • Hospitality
  • Healthcare
  • Banking
  • Sales
  • Administrative Support
  • Call Center Operations
  • Client Relations

No prior insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.What We Offer
  • 100% Remote Work Environment
  • Flexible Scheduling
  • Weekly Performance-Based Compensation
  • Comprehensive Training & Mentorship
  • Leadership Development Opportunities
  • Career Advancement Based on Performance
  • Collaborative Team Culture
  • Medical Reimbursement Program (for qualifying representatives)
  • Company-supported life insurance
  • Industry-leading virtual technology and collaboration tools
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom, providing a convenient and accessible hiring experience.Ready to Build Something Bigger?
If you're ready to start a career where your ambition matters more than your experience, your growth is supported through mentorship, and your success is determined by your effort, we'd love to hear from you.
Apply today and begin building a future filled with opportunity, flexibility, and unlimited growth potential.Start Strong. Grow with Purpose. Build Your Future with AO. 🚀

Apply