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Work From Home Customer Service Associate Jobs in Inverness, FL

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Work From Home Customer Service Associate information

See Inverness, FL salary details

$6

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$20

How much do work from home customer service associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for work from home customer service associate in Inverness, FL is $12.82, according to ZipRecruiter salary data. Most workers in this role earn between $10.43 and $14.38 per hour, depending on experience, location, and employer.

What is a work from home customer service associate?

A Work From Home Customer Service Associate is responsible for assisting customers via phone, chat, or email from a remote location. They answer questions, resolve issues, process orders, and provide general support to ensure a positive customer experience. This role requires strong communication skills, problem-solving abilities, and proficiency with customer service software. Employees typically need a quiet workspace, a reliable internet connection, and may receive training to familiarize them with company policies and procedures.

What does a work from home customer service associate do?

As a Work From Home Customer Service Associate, your day usually starts by logging into your company's support platform and checking for updates or messages from your supervisor. Throughout the day, you'll handle customer inquiries via phone, email, or chat, resolve issues, document interactions, and escalate complex cases as needed. You may participate in virtual team meetings, receive ongoing training, and have performance goals to meet. While you work independently, you'll regularly collaborate with team members and supervisors through digital communication tools to ensure customers receive timely and accurate assistance.

What are the key skills and qualifications needed to thrive as a work from home customer service associate?

To succeed as a Work From Home Customer Service Associate, you typically need a high school diploma, strong communication skills, and basic computer proficiency. Familiarity with customer relationship management (CRM) software, live chat tools, and call center systems is often required, and companies may provide training for specific platforms. Outstanding time management, problem-solving abilities, and patience are valuable soft skills for excelling in this remote position. These skills ensure that you can effectively address customer inquiries, maintain professionalism, and deliver a seamless support experience from a home-based setting.

What job categories do people searching Work From Home Customer Service Associate jobs in Inverness, FL look for? The top searched job categories for Work From Home Customer Service Associate jobs in Inverness, FL are:
What cities near Inverness, FL are hiring for Work From Home Customer Service Associate jobs? Cities near Inverness, FL with the most Work From Home Customer Service Associate job openings:
Work From Home Customer Service Associate jobs near you
Infographic showing various Work From Home Customer Service Associate job openings in Inverness, FL as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $26,661 per year, or $12.8 per hour.

Customer Relationship Specialist

Consolidated Water Group

Ocala, FL • Remote

$20/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 18 days ago

Job description

Salary Details:

  • $20/hour Depending on Experience

Exceptional Benefits:

  • Competitive benefits package with exclusive privileges
  • Medical, Dental, and Vision insurance
  • Paid Parental leave
  • 401K with a rewarding company match
  • Exclusive Company purchase discounts
  • Comprehensive company-provided training
  • Flexible schedule options (Please inquire for details)
  • Our distinctive Employee Recognition Program, "H2Onors"

At Culligan, we appreciate the dedication and commitment of our team members. Our unique Employee Recognition Program "H2Onors" is a testament to our culture of celebrating your hard work and unwavering commitment.

Job Responsibilities:

Customer Engagement & Experience

  • Serve as the first impression of the Culligan brand by delivering a professional, high-quality customer experience
  • Engage customers via phone, text, and email to confirm interest and guide next steps
  • Communicate consultation details clearly, including expectations and scheduling logistics
  • Build trust and provide a solution-oriented customer experience

Lead Management & Outreach

  • Respond to inbound leads from web, digital marketing, and scheduling tools by making outbound calls
  • Maintain consistent follow-up using established outreach cadence
  • Manage a high-volume lead queue with timely engagement

Appointment Scheduling & Coordination

  • Schedule consultations based on territory and availability
  • Ensure appointment details are accurate and properly formatted
  • Validate AI and self-scheduled appointments

Lead Qualification

  • Confirm eligibility including service area and customer needs
  • Route non-sales inquiries to appropriate teams
  • Ensure all appointments are qualified and ready for the sales team

CRM & Data Management

  • Document all interactions in CRM systems (Salesforce preferred)
  • Maintain accurate customer records and notes
  • Ensure seamless handoff to the sales team

Minimum Qualifications:

  • High school diploma required; associate or bachelor’s degree preferred
  • 1–3 years of customer service, call center, sales support, or lead management experience
  • CRM experience required
  • Proficiency in Microsoft Office and Teams
  • Strong communication and organizational skills

Preferred Qualifications:

  • Data-entry experience
  • Experience with Salesforce

Work Environment

  • Remote – with occasionally visits to a dealership
  • Requires long periods of sitting and continuous computer work
  • Must have a quiet, dedicated, and secure home office environment free from distractions.
  • Strong, stable internet connection
  • Comfortable using dual monitors and wearing a headset

Equal Opportunity Statement:

Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.

 

 

 

 

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