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How much do work from home convergys call center jobs pay per year?

As of Aug 12, 2026, the average yearly pay for work from home convergys call center in the United States is $54,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $67,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the work from home Convergys call center position?

To thrive as a Work From Home Convergys Call Center employee, you need strong communication skills, customer service experience, and typically a high school diploma or equivalent. Familiarity with CRM software, telephony systems, and reliable internet connectivity are often required, and some positions may ask for previous call center experience. Outstanding problem-solving abilities, patience, and the ability to work independently are valuable soft skills in this role. These qualities are crucial for providing excellent customer experiences and efficiently resolving issues while working remotely.

What is a work from home Convergys call center job?

A Work From Home Convergys Call Center job is a remote customer service position where employees handle inbound or outbound calls for various clients. Responsibilities typically include assisting customers with inquiries, troubleshooting issues, processing orders, and providing general support. Employees work from a home office, requiring a stable internet connection, a quiet environment, and company-provided or approved equipment. Training is usually provided to ensure familiarity with company procedures and client services. This role offers flexibility but requires strong communication skills and the ability to work independently.

What does a typical day look like for a work from home Convergys call center employee?

A typical day involves logging into secure company systems from your home office, answering customer inquiries via phone, chat, or email, and assisting with product or service issues. You’ll follow structured schedules and scripts while also troubleshooting problems and ensuring customer satisfaction. Regular team meetings and performance check-ins are conducted virtually, and you may rotate between handling incoming calls and administrative tasks as assigned. This remote work environment provides structure but also requires self-motivation and strong time management skills.

More about Work From Home Convergys Call Center jobs
What cities are hiring for Work From Home Convergys Call Center jobs? Cities with the most Work From Home Convergys Call Center job openings:
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Work From Home Convergys Call Center jobs near you
Infographic showing various Work From Home Convergys Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,454 per year, or $26.2 per hour.

Work From Home - Virtual Outbound Call Center Representatives

Windy City Call Center

Remote

$15 - $17/hr

Other

PTO

Re-posted 20 days ago

Job description

Virtual Call Center Representative

We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while representing top-rated home improvement brands in a professional, fast-paced environment.

We are committed to setting our employees up for success. Placement will be based on your qualifications and fit so you can start in the position where you will thrive.

About the Position

As a Virtual Outbound Call Center Representative, you will contact prospective homeowners who have expressed interest in specific home improvement services. Your goal is to build rapport, confirm details, and schedule appointments. There is no cold calling and no selling involved.

This is a remote position that requires focus, consistency, and professionalism.

Schedule

• Monday through Friday between 9:00 AM and 7:00 PM Central Time

• One weekend day required (minimum of 4 hours)

• Fixed schedule, but you may build within company hours

Requirements

• Outbound call center experience is required

• Strong communication and listening skills

• Professional and courteous phone presence

• Ability to meet and exceed goals and performance metrics

• Comfortable multitasking between phone conversations and computer systems

• 35 WPM minimum typing speed

• Quick to apply feedback and eager to improve

• Reliable and self-motivated with a positive team attitude

• Able to commit to a consistent Full time work schedule

Pay and Benefits

$15.00 – $17.00 per hour based on experience

Pay increase after 30 days of employment

Paid Time Off (PTO) after 90 days for both full-time and part-time employees

Paid online training

Career advancement opportunities – many of our team members have moved into management roles

Home Office and Technical Requirements

You will log into our system from home using your own computer and internet connection. No personal phone is required.

All applicants must meet the following technical requirements:

  • High-speed wired internet connection (Wi-Fi not accepted; must plug directly into modem)
  • Windows 11 or higher operating system with at least 8 GB of RAM and a 2.10 GHz or higher processor
  • Webcam for virtual meetings and training
  • Microsoft Office or OpenOffice, and either Chrome, Firefox, or Safari browsers
  • Headset provided after hire

Apply