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Work From Home Cma Rma Jobs in Virginia (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the home) * Hard wired ethernet internet connection with minimum speeds of 50 Mbps ...

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How much do work from home cma rma jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for work from home cma rma in Virginia is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.96 per hour, depending on experience, location, and employer.

What does a typical day look like for a Work From Home CMA RMA?

A typical day for a Work From Home CMA RMA involves remotely assisting physicians and healthcare teams by managing patient communications, scheduling, virtual patient intake, and follow-up tasks. Duties may include documenting patient histories in EHRs, providing instructions for telehealth visits, and coordinating lab orders or medication refills. You’ll often collaborate virtually with clinical staff, physicians, and patients, so regular check-ins and video meetings are common. While the work is independent, strong teamwork and adaptability are key to managing tasks efficiently and ensuring a seamless patient experience.

What are the key skills and qualifications needed to thrive in the Work From Home Cma Rma position, and why are they important?

To thrive as a Work From Home CMA RMA (Certified or Registered Medical Assistant), you need formal medical assisting training, current CMA or RMA certification, and experience with patient care and medical office procedures. Familiarity with telehealth platforms, electronic health records (EHR) systems, and secure communication tools is typically required. Strong organizational skills, self-motivation, and clear verbal and written communication help you excel in a remote healthcare setting. These competencies ensure that patient interactions remain efficient, accurate, and compliant with care standards even outside of a traditional clinical environment.

What is a Work From Home CMA RMA job?

A Work From Home CMA (Certified Medical Assistant) or RMA (Registered Medical Assistant) job involves performing administrative and clinical duties remotely for healthcare providers. These tasks may include scheduling appointments, managing patient records, handling insurance claims, and providing virtual patient support. Some positions may also involve assisting with telehealth visits or performing medical coding and billing. While patient care is typically limited in a remote setting, CMAs and RMAs may still play a crucial role in ensuring efficient healthcare operations. Employers may require certification, prior experience, and familiarity with electronic health record (EHR) systems.

What are popular job titles related to Work From Home Cma Rma jobs in Virginia? For Work From Home Cma Rma jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Work From Home Cma Rma jobs in Virginia look for? The top searched job categories for Work From Home Cma Rma jobs in Virginia are:
What cities in Virginia are hiring for Work From Home Cma Rma jobs? Cities in Virginia with the most Work From Home Cma Rma job openings:
Work From Home Cma Rma jobs near you
Infographic showing various Work From Home Cma Rma job openings in Virginia as of July 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,850 per year, or $20.6 per hour.
Customer Service - Work at Home

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Posted 8 days ago

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)