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Work From Home Client Relations Jobs (NOW HIRING)

AO Globe Life

WFH Client Success Specialist

Augusta, GA · On-site +1

Remote Client Success Specialist Globe Life AO | 100% Remote | Work From Home Help Families. Build ... relations, healthcare, hospitality, education, financial services, or sales is helpful-but not ...

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Work From Home Client Relations information

See salary details

$25K

$47.1K

$67K

How much do work from home client relations jobs pay per year?

As of Aug 20, 2026, the average yearly pay for work from home client relations in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What is a work from home client relations job?

Work From Home Client Relations jobs involve managing and nurturing relationships with clients remotely. Professionals in these roles communicate with clients via phone, email, or video conferencing to address inquiries, resolve issues, and ensure customer satisfaction. They may also handle onboarding, provide product or service information, and serve as a liaison between clients and the company. These positions require strong communication, problem-solving, and organizational skills, and they offer the flexibility to work from a home office.

How do work from home client relations professionals build strong client relationships remotely?

Work From Home Client Relations professionals use a combination of video calls, phone conversations, and regular email updates to establish and maintain trust with clients. While working remotely can pose challenges in reading non-verbal cues and fostering rapport, professionals often leverage collaborative tools and schedule frequent check-ins to stay connected. Additionally, they prioritize responsiveness and proactive problem-solving to ensure clients feel valued and supported, despite the lack of in-person interaction.

What are the key skills and qualifications needed to thrive as a work from home client relations specialist?

To thrive as a Work From Home Client Relations specialist, you need strong communication skills, customer service experience, and typically a background in business or related fields. Familiarity with CRM software, help desk platforms, and virtual communication tools like Zoom or Slack is often required. Excellent problem-solving, empathy, and time management skills help you build rapport and efficiently resolve client concerns remotely. These skills ensure client satisfaction, loyalty, and effective service delivery in a remote work environment.

What is the difference between Work From Home Client Relations vs Work From Home Customer Support?

AspectWork From Home Client RelationsWork From Home Customer Support
Primary FocusBuilding and maintaining client relationships, ensuring client satisfactionAssisting customers with product or service issues, providing technical support
Required SkillsCommunication, relationship management, problem-solvingTechnical knowledge, troubleshooting, communication
Work EnvironmentClient meetings, account management, CRM toolsHelpdesk systems, chat, email, phone support
Common CertificationsCustomer relationship management (CRM) certifications, communication skillsTechnical support certifications, product knowledge

Work From Home Client Relations focuses on maintaining long-term client relationships and strategic account management, while Work From Home Customer Support centers on resolving customer issues and technical inquiries. Both roles require strong communication skills but differ in their primary objectives and daily tasks.

What cities are hiring for Work From Home Client Relations jobs?

Cities with the most Work From Home Client Relations job openings:

What states have the most Work From Home Client Relations jobs?

States with the most job openings for Work From Home Client Relations jobs include:

What job categories do people searching Work From Home Client Relations jobs look for?

The top searched job categories for Work From Home Client Relations jobs are:

Work From Home Client Relations jobs near you
Infographic showing various Work From Home Client Relations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.

WFH Client Representative

Globe Life American Income Division

Remote

$16.50 - $22.25/hr

Other

Medical, Life

Posted 8 days ago

Job description

Remote Client Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career Where Performance Is Recognized
Are you looking for a career where your effort is valued, your growth is supported, and your achievements are recognized?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy helping others, building relationships, and growing within a supportive, performance-driven culture.
Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we'll provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we're committed to developing professionals through mentorship, continuous learning, and performance-based career advancement.
What You'll Do
As a Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Build strong, long-term client relationships
  • Maintain accurate client records and documentation
Professional Development
  • Participate in ongoing virtual training and coaching
  • Develop communication, leadership, and customer service skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue growing through mentorship and professional development
Why Join AO?
Recognition & Rewards
Your dedication and performance are recognized through opportunities such as:
  • Performance-based bonuses
  • Company recognition programs
  • Leadership awards
  • Incentive trips and retreats
  • Team celebrations and special events
Professional Development
  • Structured onboarding
  • Twice-weekly virtual training sessions
  • Leadership mentoring
  • Ongoing coaching and skill development
  • Clear pathways for career advancement
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Additional Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Strong work ethic and accountability
  • Attention to detail and organizational skills
  • Ability to work independently in a remote environment
  • Professionalism and integrity
  • Desire for continuous personal and professional growth
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Sales
  • Retail
  • Hospitality
  • Healthcare
  • Administrative Support
  • Call Center Operations
No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're ready to join a team where your contributions are recognized, your growth is supported, and your success is celebrated, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Grow with Confidence. Succeed Together. 🚀

Apply