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Work From Home Nexus Customer Service Jobs (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

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Work From Home Nexus Customer Service information

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How much do work from home nexus customer service jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for work from home nexus customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

Is Nexus a good company to work for?

Work From Home Nexus Customer Service is a role that typically involves remote customer support, requiring good communication skills and familiarity with customer service tools. The company's reputation varies, so researching employee reviews and job conditions can provide more insight into its work environment and benefits.

What is the difference between Work From Home Nexus Customer Service vs Work From Home Call Center Representative?

AspectWork From Home Nexus Customer ServiceWork From Home Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office setup, quiet environmentHome office setup, quiet environment
Industry UsageCustomer service for various industries, including retail and techPrimarily telecommunication, retail, and tech sectors
Common Search IntentJobs involving customer support from homeRemote call handling roles in customer service

Both roles involve providing customer support remotely and require similar credentials. The main difference lies in the industry focus, with Nexus Customer Service often serving multiple sectors, while Call Center Representatives are typically associated with telecommunication and retail sectors. Both positions are suitable for individuals seeking remote customer service jobs with flexible home-based work environments.

Does Concentrix give work-from-home?

Work From Home Nexus Customer Service roles at Concentrix are typically offered as remote positions, allowing employees to work from home. These roles often require strong communication skills and the ability to use customer service tools remotely. Availability of remote work may vary based on location and company policies.

How can I make 2000 a week working from home?

Work From Home Nexus Customer Service roles typically pay hourly, and earning $2000 weekly requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, advancing to higher-paying positions, or developing specialized skills like technical support or sales to boost earnings.

Will Amazon really pay you to work-from-home?

Work From Home Nexus Customer Service roles at Amazon are paid positions that typically offer hourly wages or salaries. Employees are compensated for their work remotely, often with additional benefits, and must meet specific performance and schedule requirements.
What cities are hiring for Work From Home Nexus Customer Service jobs? Cities with the most Work From Home Nexus Customer Service job openings:
What states have the most Work From Home Nexus Customer Service jobs? States with the most job openings for Work From Home Nexus Customer Service jobs include:
What job categories do people searching Work From Home Nexus Customer Service jobs look for? The top searched job categories for Work From Home Nexus Customer Service jobs are:
Work From Home Nexus Customer Service jobs near you
Infographic showing various Work From Home Nexus Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)

Apply