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Work From Home Chat Support Jobs in Perry, GA (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Macon, GA · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Perry, GA · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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All JobsChat Support JobsWork From Home Chat Support JobsWork From Home Chat Support Jobs in Perry, GA

Work From Home Chat Support information

See Perry, GA salary details

$13

$23

$40

How much do work from home chat support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for work from home chat support in Perry, GA is $23.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $25.58 per hour, depending on experience, location, and employer.

What is a work from home chat support?

A work from home chat support job involves assisting customers or clients via online chat platforms, rather than over the phone or in person. Chat support agents typically answer questions, resolve issues, provide product information, and offer technical assistance using a company's chat system. These roles require good written communication skills, problem-solving abilities, and the ability to multitask efficiently. Working remotely, chat support representatives usually need a reliable internet connection, a computer, and sometimes specific software provided by the employer.

What are the key skills and qualifications needed to thrive as a work from home chat support?

To thrive as a Work From Home Chat Support agent, you need excellent written communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong attention to detail, patience, and the ability to multitask are crucial soft skills for this role. These skills ensure effective and timely customer service, leading to higher satisfaction and efficient issue resolution in a remote environment.

How is performance typically measured for work from home chat support roles?

Performance in work from home chat support roles is often evaluated using metrics such as response time, customer satisfaction scores, the number of chats handled per shift, and first contact resolution rate. Many companies also monitor chat quality through regular audits or reviews by supervisors. Maintaining professionalism, empathy, and efficiency in written communication is crucial, as these elements directly impact customer experience and team performance.

What is the difference between Work From Home Chat Support vs Work From Home Customer Service Representative?

AspectWork From Home Chat SupportWork From Home Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentOnline chat platform, home officePhone and online chat, home office
Industry UsageCustomer support via chat for various industriesCustomer support via phone and chat across industries
Common Search IntentDifferences between chat support roles and other customer service jobsComparison of customer service roles working from home

Work From Home Chat Support and Work From Home Customer Service Representative roles both involve assisting customers remotely. Chat support focuses solely on online chat interactions, while customer service representatives may handle calls and chats. Both require good communication skills and basic technical knowledge, but chat support emphasizes written communication skills. Understanding these differences helps job seekers choose the role that best fits their skills and preferences.

What job categories do people searching Work From Home Chat Support jobs in Perry, GA look for?

The top searched job categories for Work From Home Chat Support jobs in Perry, GA are:

What cities near Perry, GA are hiring for Work From Home Chat Support jobs?

Cities near Perry, GA with the most Work From Home Chat Support job openings:

Work From Home Chat Support jobs near you
Infographic showing various Work From Home Chat Support job openings in Perry, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $48,867 per year, or $23.5 per hour.

Transportation Support Coordinator (Remote) - $865-$1,195 per week

American Logistics Authority

Macon, GA • Remote

$1.0K - $1.2K/wk

Full-time

Re-posted 20 days ago

Job description

Transportation Support Coordinator (Remote) - $865-$1,195 per weekPosition Summary

The Transportation Support Coordinator works from home assisting drivers, dispatchers, brokers, and operations to keep freight moving without delays. You organize schedules, communicate updates, verify documents, and help prevent common dispatch issues. This role is perfect for someone who wants to learn the industry from the ground up and eventually transition into becoming an Independent Freight Dispatcher.

Remote Work Setup

100% Work-From-Home
Flexible hours
Ideal for people who want to move into dispatching later

Weekly Salary Breakdown

  • $865/week at entry experience

  • $1,195/week for experienced support staff
    Equivalent annual range: $45,000-$62,000/year

What You DoDriver & Dispatch Assistance

  • Provide drivers with updated instructions, addresses, and appointment times

  • Track ETAs, delays, breakdowns, and HOS considerations

  • Help drivers resolve road issues quickly and professionally

Load Coordination

  • Confirm pickup and delivery appointments

  • Track loads and provide real-time updates to brokers/shippers

  • Verify BOLs, PODs, and ensure the freight matches the bill (prevent wrong-load issues)

Time Management

  • Estimate realistic load/unload times

  • Prevent overscheduling and tight back-to-back appointment windows

Documentation

  • Upload all paperwork into the TMS

  • Track detention, layover, and TONU opportunities

  • Keep clean, accurate load notes

Customer & Broker Communication

  • Send check calls and status updates

  • Notify brokers of changes or delays

  • Maintain positive, professional relationships with shippers/brokers

Skills Needed

  • Clear communication

  • Attention to detail

  • Ability to multitask under pressure

  • Strong organizational skills

  • Basic familiarity with load boards / TMS (training available)

Why This Role Is Perfect for Future Dispatchers

This job teaches the exact skills used by:
Freight Dispatchers
Load Planners
Broker Agents
Fleet Managers

You learn how to:

  • Communicate with drivers

  • Manage freight

  • Work with brokers

  • Solve real logistics problems

All of which set you up to eventually work independently as a freight dispatcher and earn significantly more.

Employment Type: FULL_TIME

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