As a work from home chat line agent, you answer customers’ questions via email or web-based chat programs. In some roles, you troubleshoot problems with technology-driven services. In others, your duties might include helping people understand their health insurance coverage or moderating comments and answering questions on social media. You can find full time, part-time, and freelance opportunities with varying responsibilities, and since most chat line jobs are virtual positions, there is no commute and no dress code. If you have specialized knowledge in a particular field or you are bilingual, the range of opportunities is even wider.