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Work From Home Call Taker Jobs in Springfield, MA

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$10

$21

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How much do work from home call taker jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for work from home call taker in Springfield, MA is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.87 per hour, depending on experience, location, and employer.

What is a work from home call taker?

A Work From Home Call Taker is a remote customer service role where you handle inbound calls from customers. Responsibilities typically include answering questions, providing support, processing orders, or troubleshooting issues. This job requires strong communication skills, a quiet workspace, and a reliable internet connection. Most positions offer flexible schedules and may require specific software or equipment.

What does a work from home call taker do?

As a Work From Home Call Taker, your day usually involves answering a steady stream of inbound calls, documenting interactions in real time, and assisting customers with questions or troubleshooting issues. You’ll likely follow a structured schedule that may include designated break periods and performance metrics to track productivity. Most call takers work closely with remote supervisors and team members through email, chat, or video meetings, ensuring you stay connected and supported. In addition to handling calls, you may also have responsibilities such as updating customer records or escalating complex issues to other departments. This remote role offers routine and clear expectations while also allowing for collaboration and ongoing support from your team.

What are the key skills and qualifications needed to thrive in the work from home call taker position, and why are they important?

A Work From Home Call Taker needs excellent verbal communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is often required, and some employers may prefer prior customer service experience. Strong active listening, patience, and problem-solving abilities help individuals excel in this role. These skills ensure that call takers can efficiently address customer needs and represent the company professionally while working independently from a remote location.

What are popular job titles related to Work From Home Call Taker jobs in Springfield, MA?

For Work From Home Call Taker jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Work From Home Call Taker jobs in Springfield, MA look for?

The top searched job categories for Work From Home Call Taker jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Work From Home Call Taker jobs?

Cities near Springfield, MA with the most Work From Home Call Taker job openings:

Work From Home Call Taker jobs near you
Infographic showing various Work From Home Call Taker job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $45,039 per year, or $21.7 per hour.

Actuarial Reserving Analyst II | Fully Remote (WFH)

Hartford, CT • Remote

EMPLOYERS (NYSE: EIG)
Insurance Services • 501 - 1,000 employees
Learn more about EMPLOYERS (NYSE: EIG)external

$80K - $105K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Actuarial Analyst II | 100% Remote (U.S.)

EMPLOYERS is seeking a detail-oriented Actuarial Analyst II to join our Reserving team in a fully remote work-from-home role. This position plays a critical role in supporting quarterly and annual loss reserve analyses, financial reporting, and data-driven decision making that impacts risk, growth, and profitability.

What You'll Do

  • Prepare quarterly and annual loss reserve analyses using standard actuarial methods.

  • Partner with Finance, Accounting, and Claims teams during the financial close process.

  • Develop and review actuarial exhibits for financial statements, reports, and regulatory filings.

  • Support audits, budget planning, and reserving-related projects.

  • Identify process improvements that enhance accuracy and efficiency.

  • Review technical work, validate assumptions, and ensure high-quality deliverables.

What We're Looking For

  • Bachelor's degree in Actuarial Science, Mathematics, Statistics, Economics, Business, or a related field.

  • 2+ years of actuarial experience in the property and casualty insurance industry.

  • Reserving experience preferred.

  • Progress toward ACAS/FCAS credentials, with four or more exams completed preferred.

  • Experience with ResQ or similar reserving software is a plus.

  • Strong analytical, communication, and problem-solving skills.

  • Proficiency in Excel and familiarity with tools such as SQL, VBA, R, Python, or AI-enabled workflow tools.

Why EMPLOYERS? EMPLOYERS is a growing workers' compensation insurance provider known for innovation, collaboration, and exceptional service. Our employees are empowered to make an impact while building rewarding careers in a supportive and engaging environment.

Location: 100% Remote (U.S.-based candidates authorized to work without sponsorship)
Salary Range: $70,000 - $105,000, plus a comprehensive benefits package

Join a company driven by Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. Apply today and help shape the future of workers' compensation insurance.

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Compensation details: 80000-105000 Yearly Salary


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