2

Work From Home Call Center Jobs in Rome, NY (NOW HIRING)

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote Insurance Agent

Utica, NY ยท Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Showing results 21-40

Work From Home Call Center information

See Rome, NY salary details

$10

$16

$23

How much do work from home call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for work from home call center in Rome, NY is $16.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.22 per hour, depending on experience, location, and employer.

What is a work from home call center job?

A work from home call center job involves handling customer service, sales, or support inquiries from a remote location, typically your home. Employees communicate with customers via phone, chat, or email, using specialized software to access company systems and information. These roles often require strong communication skills, a quiet workspace, and reliable internet. Many companies offer training and flexible schedules, making this a popular choice for those seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a work from home call center agent?

To thrive as a Work From Home Call Center Agent, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and reliable internet connectivity are essential technical requirements. Excellent time management, patience, and self-motivation help agents stand out in a remote environment. These skills and qualities are crucial for delivering efficient customer service and maintaining productivity without direct in-person supervision.

How do work from home call center agents stay connected and collaborate effectively with their remote teams?

Work-from-home call center agents typically use a variety of digital tools to maintain communication and collaboration with team members and supervisors. Video conferencing platforms, instant messaging apps, and shared dashboards are widely used to facilitate daily check-ins, training sessions, and real-time support. Regular virtual meetings help foster a sense of teamwork and ensure everyone is aligned on goals and processes. Additionally, supervisors often provide ongoing feedback and coaching remotely, ensuring agents receive the support they need to succeed in a distributed environment.

What is the difference between Work From Home Call Center vs Work From Home Customer Service Representative?

AspectWork From Home Call CenterWork From Home Customer Service Representative
CredentialsHigh school diploma; training in call handlingHigh school diploma; training in customer service skills
Work EnvironmentCall center software, headset, quiet spaceComputer, phone, quiet workspace
Employer & IndustryTelecom, retail, healthcare companiesVarious industries including retail, tech, finance
Job FocusHandling inbound/outbound calls, sales, supportResponding to customer inquiries, issue resolution

Work From Home Call Center roles typically involve handling calls for multiple clients or companies, often requiring specific call handling training. Customer Service Representatives focus on assisting customers with product or service issues, often within a single company. Both roles require good communication skills and a quiet work environment, but their primary functions differ slightly in scope and industry usage.

What are popular job titles related to Work From Home Call Center jobs in Rome, NY?

For Work From Home Call Center jobs in Rome, NY, the most frequently searched job titles are:

What job categories do people searching Work From Home Call Center jobs in Rome, NY look for?

The top searched job categories for Work From Home Call Center jobs in Rome, NY are:

What cities near Rome, NY are hiring for Work From Home Call Center jobs?

Cities near Rome, NY with the most Work From Home Call Center job openings:

Infographic showing various Work From Home Call Center job openings in Rome, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $35,275 per year, or $17 per hour.

Licensed Mental Health Counselor - Empower Lives Remotely

Elysian Fields Counseling Center

Utica, NY โ€ข Remote

$80K - $100K/yr

Full-time

Posted 5 days ago


Key responsibilities

  • Conduct comprehensive intake assessments to understand clients' unique situations and establish tailored treatment plans.

  • Design and facilitate individual and group therapy sessions focused on addressing emotional challenges.

  • Collaborate with a multidisciplinary team to provide holistic support and optimize patient outcomes.


Job description

Position Overview

Elysian Fields Counseling Center is looking for a dedicated Licensed Mental Health Counselor to join our compassionate team. In this full-time remote role, you will have the opportunity to significantly impact the lives of clients by providing individualized therapy sessions that are designed to empower them in achieving their personal goals and enhancing their overall mental wellness. With an attractive salary range of $80,000 to $100,000 annually, this position is ideal for a motivated professional ready to take their career to the next level.

About the Organization

At Elysian Fields Counseling Center, we pride ourselves on being a leading mental health provider in Utica, New York. Our commitment is to deliver effective and compassionate therapeutic services to diverse individuals, families, and communities. We nurture a supportive and inclusive environment that prioritizes the well-being of both our clients and team members. Our organization fosters a culture of empathy, respect, and collaboration, ensuring that we meet patient needs with the utmost dedication.

Work Environment

This position operates in a fully remote setting, allowing you the flexibility to create a work-life balance that suits your lifestyle. Though you will work from home, our virtual workspace encourages collaboration through regular team meetings, peer consultations, and professional development opportunities. The role requires a self-disciplined individual capable of managing time effectively while delivering exceptional care to clients.

Key Responsibilities
  • Conduct comprehensive intake assessments to understand clients' unique situations, therapeutic needs, and establish tailored treatment plans for each individual.
  • Design and facilitate both one-on-one therapy sessions and group therapy workshops focused on addressing various emotional challenges, including but not limited to anxiety, depression, trauma, and relationship issues.
  • Collaborate with a multidisciplinary team, including psychiatrists, social workers, and other healthcare professionals, to provide holistic support and optimize patient outcomes.
  • Engage in continuous education initiatives, including attending workshops and conferences, to stay updated on industry best practices and enhance therapeutic skills.
  • Contribute innovative ideas that aim to improve service delivery and enhance the overall effectiveness of our counseling programs.
Patient Population / Client Focus

The clients you will work with are a reflection of our diverse community, encompassing a wide range of age groups, backgrounds, and mental health challenges. You will be responsible for providing culturally competent care that respects and responds to the unique needs of each client, ensuring that they feel valued and understood in their therapeutic journey.

Qualifications
  • A Masterโ€™s degree in Psychology, Social Work, Mental Health Counseling, Marriage and Family Therapy, or a related field from an accredited institution.
  • Active licensure as a Mental Health Therapist in your respective state (e.g., LMFT, LMHC, or LCSW).
  • A minimum of two years of experience in a counseling or therapeutic setting, adept at working with individuals facing an array of emotional difficulties.
  • Exemplary interpersonal skills with a proven ability to establish rapport with clients quickly and effectively.
  • Prior experience with electronic medical records systems is advantageous, although not a prerequisite.
Preferred Experience
  • Experience in telehealth practices and remote counseling methodologies.
  • An understanding of trauma-informed care and culturally sensitive counseling practices.
  • Familiarity with evidence-based therapeutic techniques and interventions.
Compensation and Benefits
  • Weekly direct deposit for financial convenience.
  • Competitive salary structure ranging from $80,000 to $100,000 annually, commensurate with experience and hours worked.
  • Comprehensive administrative support for scheduling, billing, and insurance claims - allowing you to dedicate your time to client care.
  • Access to continuing education reimbursement to foster your professional development and keep your credentials up to date.
  • Support for a flexible work schedule, promoting a positive work-life balance.
Career Growth Opportunities

Joining Elysian Fields Counseling Center opens doors to a wealth of professional development opportunities. We actively encourage our team members to pursue specialized training and certification programs that not only enhance individual skills but also enrich our services for clients. With pathways for advancement within the practice, your career aspirations can thrive alongside our organizational goals.

Why Join Our Team

Choosing to work with Elysian Fields means becoming part of a mission-driven organization where your contributions make a tangible difference. We prioritize an inclusive workplace culture where support and collaboration are paramount. You will find satisfaction in knowing that you are helping transform the lives of clients while working alongside like-minded professionals dedicated to excellence in mental health care.

Application Information

If you are ready to embark on a fulfilling career as a Mental Health Counselor with Elysian Fields Counseling Center, we invite you to submit your application. Please include your resume, a cover letter detailing your interest in the position, and three professional references. We look forward to welcoming you to our dedicated team!