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Work From Home Call Center Jobs in Rio Rancho, NM

Earn Haus

Work from Home

Albuquerque, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Albuquerque, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Jemez Springs, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Albuquerque, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Rio Rancho, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Albuquerque, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Albuquerque, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Albuquerque, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Albuquerque, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Albuquerque, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Albuquerque, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Albuquerque, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Cedar Crest, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Bernalillo, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Los Lunas, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Albuquerque, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Placitas, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Stanley, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

Earn Haus

Work from Home

Albuquerque, NM · Remote

$25/hr

Have a desire to work from home * Looking to earn extra income Requirements * Access to a computer or smartphone * Have high-speed internet access * Follow instructions * Basic reading and writing ...

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All JobsCall Center JobsWork From Home Call Center JobsWork From Home Call Center Jobs in Rio Rancho, NM

Work From Home Call Center information

See Rio Rancho, NM salary details

$10

$16

$23

How much do work from home call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for work from home call center in Rio Rancho, NM is $16.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

How to make $100 an hour from home?

Work from home call center roles typically do not pay $100 an hour; earnings depend on factors like experience, specialized skills, and the type of calls handled. To increase income, agents can develop expertise in high-demand areas such as technical support or sales, and may pursue certifications or advanced training. Earning this level of income often requires working in highly specialized or managerial positions, which are less common in standard call center roles.

What is the difference between Work From Home Call Center vs Work From Home Customer Service Representative?

AspectWork From Home Call CenterWork From Home Customer Service Representative
CredentialsHigh school diploma; training in call handlingHigh school diploma; training in customer service skills
Work EnvironmentCall center software, headset, quiet spaceComputer, phone, quiet workspace
Employer & IndustryTelecom, retail, healthcare companiesVarious industries including retail, tech, finance
Job FocusHandling inbound/outbound calls, sales, supportResponding to customer inquiries, issue resolution

Work From Home Call Center roles typically involve handling calls for multiple clients or companies, often requiring specific call handling training. Customer Service Representatives focus on assisting customers with product or service issues, often within a single company. Both roles require good communication skills and a quiet work environment, but their primary functions differ slightly in scope and industry usage.

How do work-from-home call center agents stay connected and collaborate effectively with their remote teams?

Work-from-home call center agents typically use a variety of digital tools to maintain communication and collaboration with team members and supervisors. Video conferencing platforms, instant messaging apps, and shared dashboards are widely used to facilitate daily check-ins, training sessions, and real-time support. Regular virtual meetings help foster a sense of teamwork and ensure everyone is aligned on goals and processes. Additionally, supervisors often provide ongoing feedback and coaching remotely, ensuring agents receive the support they need to succeed in a distributed environment.

What are the key skills and qualifications needed to thrive as a Work From Home Call Center Agent, and why are they important?

To thrive as a Work From Home Call Center Agent, you need strong communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and reliable internet connectivity are essential technical requirements. Excellent time management, patience, and self-motivation help agents stand out in a remote environment. These skills and qualities are crucial for delivering efficient customer service and maintaining productivity without direct in-person supervision.

What is a work from home call center job?

A work from home call center job involves handling customer service, sales, or support inquiries from a remote location, typically your home. Employees communicate with customers via phone, chat, or email, using specialized software to access company systems and information. These roles often require strong communication skills, a quiet workspace, and reliable internet. Many companies offer training and flexible schedules, making this a popular choice for those seeking remote work opportunities.
What are popular job titles related to Work From Home Call Center jobs in Rio Rancho, NM? For Work From Home Call Center jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Work From Home Call Center jobs in Rio Rancho, NM look for? The top searched job categories for Work From Home Call Center jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Work From Home Call Center jobs? Cities near Rio Rancho, NM with the most Work From Home Call Center job openings:
Work From Home Call Center jobs near you
Call Center Representative Health Plan

Call Center Representative Health Plan

Presbyterian Healthcare Services

Albuquerque, NM • On-site, Remote

$15.99 - $23.76/hr

Full-time

Medical, Dental, Vision, Life

Posted 5 days ago

Presbyterian Healthcare Services rating

7.3

Company rating: 7.3 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

293rd of 870 rated healthcare providers

Job description

Location Address:
9521 San Mateo NEAlbuquerque, NM 87113-2237
Compensation Pay Range:
Minimum Offer $15.99Maximum Offer $23.76Now Hiring: Call Center Representative Health Plan
Summary:
Please note. This role is a work at home role available for New Mexico residents only at this time.
Build your Career. Make a Difference. Presbyterian is hiring a skilled Call Center Representative to join our team.Type of Opportunity: Full timeJob Exempt: NoJob is based: Reverend Hugh Cooper Administrative CenterWork Shift: Days (United States of America)
Responsibilities:
Responsible for providing customer service for members and providers in all PHP benefit plans. Ensure callers receive service excellence when responding to telephone, written, Pres Online, E-Business, chat and in person inquires.
Some key responsibilities include
  • High school diploma plus one to three years office/business experience; call center experience preferred and/or is currently demonstrating customer service skills, meeting current department metric and attendance guidelines within department.
  • Claims processing experience in managed care with possible enrollment experience is preferred.
  • Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff. Written communication skills as well as business writing and presentation skills are required.
  • Requires strong organizational skills, ability to create, sort and analyze reports (Excel, Access, etc) and system processes.
  • A thorough knowledge of reimbursement methodologies i.e. DRG, Relative Value Systems, Per Diem, Fee schedule, Capitation, etc and some knowledge of risk sharing programs helpful.
  • Some knowledge of CRM and Facets, as well as any other databases that may be used PHS Enterprise wide.
  • Demonstrated ability to function effectively as a team member. Requires ability to retain plan details and basic medical terminology.
  • Must be able to work cooperatively with other employees and function under pressure. Demonstrated ability to sustain quality standards. Must be able to prove ability to type 30 wpm with 90% accuracy.

Qualifications:
  • High school/GED diploma
  • One year office/business experience
  • Call Center experience preferred.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

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About Presbyterian Healthcare Services

Sourced by ZipRecruiter

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Albuquerque, NM, US

Year founded

1908

Social media

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