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Work From Home Call Center Representative Jobs in Two Rivers, WI

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Work From Home Call Center Representative information

See Two Rivers, WI salary details

$14

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$33

How much do work from home call center representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for work from home call center representative in Two Rivers, WI is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $25.96 per hour, depending on experience, location, and employer.

What is a work from home call center representative?

A Work From Home Call Center Representative is a customer service professional who handles calls, emails, or chats from clients or customers while working remotely, usually from their own home. Their primary responsibilities include answering questions, resolving issues, processing orders, and providing information about products or services. These representatives use specialized software and communication tools to connect with customers and manage their tasks efficiently. This role requires strong communication skills, a quiet workspace, and reliable internet access. Many companies offer training and support to help remote representatives succeed.

What does a work from home call center representative do?

Work from home call center representatives provide customers with a variety of support services, such as answering questions about billing and orders, providing additional information about a specific product or service, or trying to up-sell existing customers on new products. Unlike other call center representatives who work in the office, you have calls forwarded to your phone line at home to complete your tasks. As a work from home call center representative, your specific job duties may vary, depending on the company and industry. General responsibilities include answering calls, completing billing information or purchases, updating orders, and taking notes about customer concerns or complaints. When there are issues you cannot handle, you request that a supervisor or manager help the customer find a resolution.

What are the key skills and qualifications needed to thrive as a work from home call center representative, and why are they important?

To thrive as a Work From Home Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes specific product or service knowledge is typically required. Exceptional patience, active listening, and self-motivation help individuals excel in remote customer service roles. These skills ensure efficient issue resolution, customer satisfaction, and effective performance in a virtual environment.

How do work from home call center representatives maintain effective communication and collaboration with their remote teams?

Work From Home Call Center Representatives typically use a combination of instant messaging platforms, video conferencing tools, and shared documentation to stay connected with supervisors and team members. Regular virtual team meetings and one-on-one check-ins help address questions, share updates, and reinforce company goals. Despite the remote setting, representatives are encouraged to be proactive in asking for support and participating in team discussions to foster a collaborative environment. This structure ensures that everyone remains informed and engaged, even while working independently from home.
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What cities near Two Rivers, WI are hiring for Work From Home Call Center Representative jobs?

Cities near Two Rivers, WI with the most Work From Home Call Center Representative job openings:

Work From Home Call Center Representative jobs near you
Infographic showing various Work From Home Call Center Representative job openings in Two Rivers, WI as of September 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,273 per year, or $24.2 per hour.

Member Service Representative - Contact Center - Manitowoc

Manitowoc, WI • On-site, Remote

Kohler Credit Union
Commercial Banking • 51 - 200 employees
Learn more about Kohler Credit Unionexternal

$19.15 - $21.40/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Kohler Credit Union rating

8.4

Company rating: 8.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Full-Time Member Service Representative - Contact Center

Are you looking for customer service jobs in Sheboygan, WI or interested in starting a career in financial services? Kohler Credit Union is hiring a Full-Time Member Service Representative to join our Contact Center team! This is a great opportunity for someone with customer service, retail, sales, call center, or contact center experience who wants to build a long-term career in financial services. No previous banking experience is required-we provide the training you need to succeed.

Training & Work-from-Home Opportunity

Training for this position takes place on-site at our Corporate Center in Sheboygan, Wisconsin. Attendance on-site is required throughout the entire training period. Once training is successfully completed and performance expectations are met, employees may become eligible to transition to a work-from-home arrangement.

About the Role

As a Member Service Representative, you'll be an important point of contact for Kohler Credit Union members. You'll provide personalized customer service and financial support by answering questions, resolving concerns, assisting with account requests, and helping members find products and services that meet their needs.

You'll communicate with members through phone, chat, email, and secure messaging, making this a great opportunity for someone who enjoys connecting with people and solving problems. You'll assist with everyday banking needs such as debit card requests, mobile deposit verification, account questions, and other member requests while maintaining accuracy and protecting confidential information.

Teamwork is also an important part of this Contact Center customer service role. You'll work alongside your teammates to provide an excellent member experience, meet service goals, and support one another. Ongoing training and development will help you strengthen your customer service and financial services knowledge while creating opportunities to grow your career at Kohler Credit Union.

Why Kohler Credit Union?

At Kohler Credit Union, we believe a job should be more than a paycheck. We want our employees to have the opportunity to develop their skills, build meaningful relationships, and grow within the organization.

This position offers $19.15-$21.40 per hour, based on experience, along with a comprehensive benefits package that includes medical, dental, and vision insurance, a 401(k) with employer contributions, generous paid time off, and tuition reimbursement. You'll also have access to ongoing training and professional development opportunities in a supportive, collaborative environment.

What We're Looking For

We're looking for someone who enjoys helping others and is committed to providing a positive customer experience. A high school diploma or equivalent is required. Previous experience in customer service, retail, sales, call center, contact center, banking, or financial services is helpful but not required.

Strong communication, problem-solving, attention to detail, and multitasking skills are important for success in this position. You'll also need the ability to learn new systems, follow established procedures, and comply with financial regulations and requirements.

Work Schedule

The regular schedule for this position is Monday through Thursday from 8:00 AM to 5:00 PM, Friday from 8:00 AM to 6:00 PM, and rotating Saturdays from 9:00 AM to 12:00 PM.

Start Your Career with Kohler Credit Union

If you're searching for a full-time customer service job in Sheboygan or an opportunity to grow your career in financial services, we'd love to hear from you.

Join Kohler Credit Union as a Member Service Representative and gain valuable experience in customer service, banking, financial products, and member support while working for an organization that invests in its employees and the communities we serve.

Apply today and take the next step in your career with Kohler Credit Union!

Applicants must be authorized to work in the United States without current or future sponsorship.

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