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Call Center Rep Work From Home

RI · Remote

$90K/yr

Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a ... Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your ...

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Work From Home Call Center Rep information

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How much do work from home call center rep jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for work from home call center rep in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Call Center Rep vs Customer Service Representative?

AspectWork From Home Call Center RepCustomer Service Representative
Work EnvironmentRemote, home-basedCan be remote or in-office
Required SkillsCommunication, problem-solving, basic tech skillsCommunication, problem-solving, product knowledge
Common IndustriesTelecommunications, insurance, retailRetail, banking, healthcare
CertificationsNone typically required, but customer service or tech certifications helpfulCustomer service training often preferred

Work From Home Call Center Reps and Customer Service Representatives share similar skills and industry usage, but the former specifically works remotely in call center roles, while the latter may work in various settings. Both roles focus on assisting customers, but the remote setup is a key distinction for Work From Home Call Center Reps.

What are the key skills and qualifications needed to thrive as a Work From Home Call Center Rep, and why are they important?

To thrive as a Work From Home Call Center Rep, you need strong verbal communication, active listening, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and reliable internet connectivity is typically required. Exceptional patience, self-motivation, and time-management skills help individuals stand out in this remote role. These competencies are crucial to providing efficient customer service, meeting performance metrics, and maintaining professionalism while working independently.

What are some common challenges faced by Work From Home Call Center Reps, and how can they be addressed?

Work From Home Call Center Reps often face challenges such as staying focused in a home environment, managing technical issues, and maintaining clear communication with team members. To address these, it's important to set up a dedicated workspace, establish a daily routine, and use reliable technology and support channels provided by the employer. Regular check-ins with supervisors and team meetings help ensure alignment and foster a sense of connection despite the remote setting.

What is a Work From Home Call Center Rep?

A Work From Home Call Center Rep is a customer service professional who handles inbound or outbound calls from their home office, rather than a traditional call center. Their duties often include assisting customers with questions, resolving issues, processing orders, and providing product or service information. These representatives use specialized software and equipment to communicate with customers and document interactions, ensuring quality service and support. This remote position requires good communication skills, a quiet workspace, and reliable internet access.
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Work From Home Call Center Rep jobs near you

Outbound Call Center Representative- GA

Momentum Solar

Norcross, GA • Remote

$18 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Outbound Call Center Representative- GA

Department:CALL CENTER OUTBOUND

Location:Norcross, GA

Momentum Solaris a premier residential solar provider with offices throughout the U.S. Founded in 2009, Momentum has grown exponentially over the past decade. We implement the entire solar process to ensure a seamless transition to renewable energy.

Job Overview:

A potential six figure work at home opportunity with growth into leadership for the right individual. We're currently hiring exceptional outbound Call Center - Lead Generation representatives to work remotely. As an outbound call center representative, you will proactively identify and reach out to potential clients through outbound calls, leveraging various sources such as databases, referrals, and other lists. The outbound call center representative will schedule appointments for our sales representatives with qualified leads while accurately recording sensitive data. This individual will meet or exceed daily, weekly, and monthly targets for lead generation and appointment setting. Candidates that apply must live in Georgia for this role.

Requirements:

  • Able to work remotely while having a quiet, distraction free workspace

  • MUST HAVE a reliable computer with high-speed internet connection ( 8GB of RAM, 20 GB of free storage, 1.2 GHz or faster CPU)

  • Proven experience in outbound telemarketing, lead generation, or appointment setting

  • Able to work in a fast-paced environment and handle rejection professionally

  • Be able to create prospective customers for solar and generate appointments for our sales teams.

  • Have a professional manner and be experts at establishing rapport with clients quickly

  • Be able to validate prospective customer-s contact and home information in CRM system

  • Create a positive experience for all clients

  • Must live in Georgia

Benefits:

  • Base pay with uncapped commission

  • Health care, Dental, and Vision Insurance.

  • Work from Home

  • Paid time off accrual that increases yearly & paid holidays

  • 401k Retirement savings plans

  • Daily, weekly, and Monthly Bonus incentives

  • Opportunity for quick career advancement with ongoing comprehensive training

Momentum Solar is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

Job Type: Full-time

Salary: $18.00 - $25.00 per hour

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