ZipRecruiter

Log In

2

Work From Home Blizzard Customer Support Jobs in Boca Raton, FL

itel International

Work At Home CSR (USA/CA)

Boca Raton, FL · On-site +1

$15.25 - $20.50/hr

If so, welcome to Emerge Work At Home ! We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR to join our team while working from the comfort of your home with Emerge Work at Home. As a Customer ...

next page

Showing results 1-20

All JobsBlizzard Customer Support JobsWork From Home Blizzard Customer Support JobsWork From Home Blizzard Customer Support Jobs in Boca Raton, FL

Work From Home Blizzard Customer Support information

See Boca Raton, FL salary details

$10

$21

$54

How much do work from home blizzard customer support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for work from home blizzard customer support in Boca Raton, FL is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $11.39 and $25.10 per hour, depending on experience, location, and employer.

What is a work from home Blizzard customer support representative?

Work From Home Blizzard Customer Support jobs involve assisting players of Blizzard Entertainment games with their questions, technical issues, and account concerns while working remotely. Employees in these roles communicate with customers via chat, email, or phone to resolve problems, provide game information, and ensure a positive gaming experience. These positions require strong communication skills, knowledge of Blizzard games, and the ability to troubleshoot software or connectivity issues from home. Training is typically provided, and reliable internet access is essential for remote support work.

What are the key skills and qualifications needed to thrive as a work from home Blizzard customer support representative?

To thrive as a Work From Home Blizzard Customer Support Representative, you need strong problem-solving abilities, excellent communication skills, and a good understanding of Blizzard’s games and services, often supported by a high school diploma or equivalent. Familiarity with customer support software, ticketing systems, and remote communication tools is typically required. Patience, empathy, and adaptability are standout soft skills for effectively assisting diverse customers and handling challenging situations. These skills are crucial for delivering top-tier support, ensuring customer satisfaction, and maintaining Blizzard’s reputation for quality service.

What are some common challenges faced by work from home Blizzard customer support representatives and how can they be managed?

One common challenge for Work From Home Blizzard Customer Support representatives is maintaining clear communication and collaboration with team members while working remotely. Since support representatives often handle player inquiries regarding technical issues, account management, or in-game concerns, managing time effectively and staying organized is essential. Additionally, working from home can sometimes lead to feelings of isolation, so actively participating in virtual team meetings, chat channels, and online training sessions helps foster a sense of connection and support. Blizzard provides resources and regular check-ins to help remote employees stay engaged and successful in their roles.

What is the difference between Work From Home Blizzard Customer Support vs Work From Home Amazon Customer Service?

AspectWork From Home Blizzard Customer SupportWork From Home Amazon Customer Service
Required CredentialsHigh school diploma or equivalent; gaming knowledge beneficialHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, flexible hours, gaming industry settingRemote, flexible hours, e-commerce industry setting
Employer & IndustryBlizzard Entertainment, gaming industryAmazon, e-commerce industry
Common Search & ComparisonCustomer support roles in gamingCustomer support roles in e-commerce

Both roles involve remote customer support but differ mainly in industry focus. Blizzard Customer Support centers on gaming-related issues, requiring gaming knowledge, while Amazon Customer Service covers e-commerce inquiries, often emphasizing general customer service skills. Your choice depends on your industry preference and experience.

What are popular job titles related to Work From Home Blizzard Customer Support jobs in Boca Raton, FL?

For Work From Home Blizzard Customer Support jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Work From Home Blizzard Customer Support jobs in Boca Raton, FL look for?

The top searched job categories for Work From Home Blizzard Customer Support jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Work From Home Blizzard Customer Support jobs?

Cities near Boca Raton, FL with the most Work From Home Blizzard Customer Support job openings:

Work From Home Blizzard Customer Support jobs near you

Customer Service Representative (Work from Home/Hybrid)

Centah Inc

Fort Lauderdale, FL • On-site, Remote

$200/day

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training. It is a requirement of employment for you to reside within driving distance of our Fort Lauderdale office in case an in-office visit is needed or in case work from home status is ever rescinded.**
Who is Centah?
Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America's largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah's industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah's Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.
About the role:
We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.
Responsibilities:
  • Answer incoming calls and respond to customer's request
  • Ability to work in a fast paced environment.
  • Book appointments for members with a high degree of data accuracy
  • Maintain excellent written and verbal communication skills on a consistent basis
  • Identify and escalate issues to supervisors
  • Responsible for adapting to fast changing guidelines with customers
  • Informs clients by explaining procedures; answering questions; providing information
  • Maintains and improves quality results by adhering to standards and guidelines

Requirements
  • General Requirements:
    • High school graduate or G.E.D.
    • Minimum of one year experience in an inbound/outbound call center or retail environment is preferred
    • Excellent oral and written communication skills
    • Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
    • Ability to type at least 25 words per minute is preferred
    • Experience in providing exceptional customer service and maintaining established quality requirements
    • Must be able to pass a background check

  • Performance Requirements (**MUST READ**):
    • Average Talk Time: Less than 4 minutes per call while resolving customer issues.
    • Call Conversion Ratio: Require a 60%+ lead to call ratio.
    • Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner.
    • Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences.
    • QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly.
    • Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment.
    • Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations.
    • Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch.
    • Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed.

Benefits
  • Opportunity to continue working from home in our post-pandemic workplace
  • Eligible for Medical, Dental, and Vision after 60 days of continuous employment
  • $15,000 Life Insurance (Company Paid)
  • 401K plan eligibility after 1 year of service w/company match of up to 4%
  • Paid Time Off - Earn 10 days per year after 90-day probationary period
  • $200 Monthly Incentive Bonus Plan
  • Weekly/monthly gift card drawings/contests for meeting goals
  • Career learning and development programs
  • Casual dress code
  • Salary: $15.00/hour

Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Next steps:
If what you just read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you become selected for a phone interview.

Apply