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Work Call Center Specialist Jobs (NOW HIRING)

Sstar

Call Center Specialist

Fall River, MA · On-site

$17 - $17.50/hr

Call Center Specialist Job Tracking ID: 512937-910458 Job Location: Fall River, MA Job Level ... Ability to work well in a team environment. Understanding of client needs and willingness to help.

CPCU/SFCU

Call Center Specialist

Norwich, CT · On-site

$16.75 - $21/hr

This a full-time position with a 37.50 hour work week. Monday-Thursday 8:30-4:30, Friday 8:30-5:30 and alternating Saturdays 8:45-12:00. Job Title: Call Center Specialist Department: Retail ...

EmergeOrtho

Call Center Specialist

Greensboro, NC · On-site

$16.25 - $20.25/hr

Description Join EmergeOrtho as a Call Center Specialist - Hiring Immediately! EmergeOrtho is ... Time Off Benefits - PTO offered to support work-life balance * Great Team - Join a collaborative ...

SFP Health Group

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

Call Center Specialist Division/Department: Clinic Operations Reports to: Call Center Manager Job ... Work theOnline Scheduling Sheet dailyto ensure all scheduling needs are addressed. * Assistwith ...

Southwoods Health

Call Center Specialist

Boardman, OH

$15.75 - $19.75/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... We pride ourselves on delivering patient-centered care and fostering a supportive, friendly work ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... We pride ourselves on delivering patient-centered care and fostering a supportive, friendly work ...

Corning Credit Union

Call Center Specialist

Wilmington, NC · On-site

$14.25 - $17.75/hr

NC Call Center Specialist Location: This is an in-person role located in Wilmington, NC Corning ... Ability to work within a fast-paced call center environment * Regular use of computer required

EmergeOrtho

Call Center Specialist

Greensboro, NC · On-site

$14.50 - $18.25/hr

Description Join EmergeOrtho as a Call Center Specialist - Hiring Immediately! EmergeOrtho is ... Time Off Benefits - PTO offered to support work-life balance * Great Team - Join a collaborative ...

CorePlus Credit Union

Call Center Specialist

Norwich, CT · On-site

$16.75 - $21/hr

Job Type Full-time Description This a full-time position with a 37.50 hour work week. Monday ... Call Center Specialist Department: Retail Operations Reports To: Call Center Manager FLSA Status:

Mypath

Call Center Specialist

Green Bay, WI · On-site +1

$16.25 - $20.50/hr

The Call Center Specialists will demonstrate proficiency in the following: * HIL Policies ... You'll impact the place you work and map a career within MyPath. With your passion and our breadth ...

Soni Family Practice

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

Call Center Specialist Division/Department: Clinic Operations Reports to: Call Center Manager Job ... Work theOnline Scheduling Sheet dailyto ensure all scheduling needs are addressed. * Assistwith ...

PEARL STREET DENTAL GROUP

Call Center Specialist

Dallas, TX

$16.50 - $20.75/hr

We are in need of a Call Center Specialist who loves to chat with patients, is a scheduling rock ... Relocate before starting work (Required) Work Location: In person Requirements * Previous call ...

Health Care

Call Center Specialist

Baltimore, MD · On-site

$16.75 - $20.75/hr

Strong organizational skills with the ability to multitask, adapt to interruptions, and work ... As a Call Center Specialist, you'll have the opportunity to: * Make a meaningful impact every day ...

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Work Call Center Specialist information

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$25.5K

$74.6K

$83.5K

How much do work call center specialist jobs pay per year?

As of Aug 12, 2026, the average yearly pay for work call center specialist in the United States is $74,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $83,000.00 per year, depending on experience, location, and employer.

How does a Work Call Center Specialist typically collaborate with other departments to resolve customer issues?

As a Work Call Center Specialist, you'll frequently work with colleagues in departments such as technical support, billing, and sales to resolve complex customer inquiries. While your primary responsibility is to address customer concerns directly, you often need to coordinate with these teams for specialized solutions or escalations. Effective communication and accurate documentation of customer interactions are key to ensuring smooth handoffs and timely resolutions. This collaborative approach not only helps address customer needs efficiently but also fosters a supportive team environment.

What does a Work Call Center Specialist do?

A Work Call Center Specialist is responsible for handling inbound and outbound calls to assist customers with their inquiries, issues, or requests. They provide information, troubleshoot problems, and ensure customer satisfaction by following company protocols and guidelines. Specialists may also document interactions, process orders, and escalate complex issues to higher-level support when needed. Strong communication skills, patience, and product knowledge are essential in this role.

What are the key skills and qualifications needed to thrive as a Work Call Center Specialist?

To thrive as a Work Call Center Specialist, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, problem-solving abilities, and a customer-focused attitude are standout soft skills in this role. These skills ensure efficient issue resolution, positive customer experiences, and high-quality service delivery in a fast-paced environment.
What cities are hiring for Work Call Center Specialist jobs? Cities with the most Work Call Center Specialist job openings:
What states have the most Work Call Center Specialist jobs? States with the most job openings for Work Call Center Specialist jobs include:
Work Call Center Specialist jobs near you

Call Center Specialist

Sstar

Fall River, MA • On-site

$17 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

SSTAR rating

7.8

Company rating: 7.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Call Center Specialist Job Tracking ID: 512937-910458 Job Location: Fall River, MA Job Level: Entry Level (less than 2 years) Level of Education: Any Job Type: Full-Time/Regular Date Updated: July 09, 2026 Years of Experience: Any Starting Date: ASAP Back to job search Invite a friend Job Description: About Us We're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time.

We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs. The Call Center Specialist will be responsible for all incoming calls including triaging and scheduling duties.

Shifts between: Monday-Friday, 9:00am-5:00pm. Compensation: $17.00 - 17.50/hour Benefits 403B Dental insurance Disability insurance through Massachusetts PFML Employee discounts, cell phone, eyewear etc. Health insurance Life insurance Paid time off Vision insurance Flexible Spending Account Opportunities to earn CEU's Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances Duties & Responsibilities Answering all incoming phone calls in a professional manner

Responsible for entering demographic information, insurance information and valid email address. Verify insurance eligibility. Scheduling appointments Engaging in active listening with callers, confirming or clarifying information and ability to diffuse inappropriate behavior from client as needed.

Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Adhering to all company policies and procedures.

Experience and Skills: Duties & Responsibilities High School diploma. Call center experience, preferred. Exceptional customer service, active listening, and verbal and written communication skills.

High degree of tact and discretion. Experience with scheduling, typing and computer skills. Ability to work well in a team environment.

Understanding of client needs and willingness to help. Adaptability and accountability. Bilingual, preferred.

Job Benefits:

What SSTAR employees say

Pay

Benefits

Hours and flexibility

Workplace

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About SSTAR

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Fall River, MA, US

Year founded

1977

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