Wisconsin State Patrol Dispatch Jobs (NOW HIRING)

Introduction
Deadline: Open until filled
Contact: J Lea Roberts, Human Resources Specialist-Senior, jlea.roberts@wisconsin.gov , 608-266-3344
Wisconsin Department of Veterans Affairs
"Join our team and honor Wisconsin's veterans."
The Wisconsin Veterans Home in King (WVHK) is seeking multiple full-time Security Officers, to provide safety and security services for the Home campus. The Home is a 24/7/365 skilled nursing, long-term care facility that specializes in providing comfort, support, and professional healthcare services to elderly or disabled veterans and their spouses. The facility is on the picturesque shoreline of the Chain O'Lakes, off Highway 10 between Stevens Point and Appleton. Come join our dedicated team!
WDVA employees have access to an excellent benefit and compensation package that includes:

• Substantial leave time including 9 paid holidays and ample accrued sick time that rolls over each year
• Excellent and affordable health, vision, and dental benefits
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
• Wellness and Employee Assistance programs
• The Federal Public Service Loan Forgiveness program

To learn more about State of Wisconsin's complete compensation package, please visit the Total Rewards Calculator !
Follow the link to see a video highlighting what working for the State of Wisconsin is all about !
This agency is committed to serving Wisconsin's veteran population. Our positions offer the satisfaction of serving those who have served us all.
The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce.
Position Summary
Under the general supervision of the Buildings/Grounds Superintendent, the Security Officer 4 is responsible for providing safety, security, fire and alarm monitoring and response for the members, staff, guests and physical property of WVHK. The incumbent has responsibility in one of the following specific areas of emphasis: staff training; dispatch; member records and information; and special equipment/wandering member information.
Click to view a copy of the full Security Officer 4 job description .
Salary Information
Starting wage will be $21.42 per hour or the minimum of the pay range at the time of appointment.
Security Officer 4 is in pay schedule-pay range 05-11.
Pay will be set in accordance with the State of Wisconsin Compensation Plan in effect at the time of hire. Pay for current State employees may vary based on applicable provisions in the Compensation Plan.
Job Details
Currently, WDVA has five full-time positions available. All positions work rotating weekends and holidays and may work overtime based on operational need.

• Two positions have primary work hours of 1400 - 2200 (8-hour shift) & 1800 - 0600 (12-hour shift).
• One position has primary work hours of 1400 - 2200 (8-hour shift) and other 8- & 12-hour shifts as scheduled.
• Two positions work any of the following shifts as scheduled: 0600-1400, 1400-2200, 2200-0600 (8-hour shifts) and 0600-1800, 1800-0600, 1000-2200, 2200-1000 (12-hour shifts).

Work is performed in all weather conditions. Patrol and response to dispatch calls can require moving across varied terrain and interior environments ranging from multiple-story staircases to small, confined spaces. Assignments can require moving traffic barricades weighing up to 35 pounds and measuring up to 12 feet in length, moving quickly and lifting and carrying stretcher with people of varying weights, and lifting, bending, reaching, pushing, pulling, kneeling, etc.
Work is performed on-site. Remote work is not available.
Due to the nature of the position, WDVA will conduct a caregiver background check prior to an offer of employment.
Employment in this position is contingent upon passing a pre-employment tuberculosis (TB) skin test.
A 12-month probationary period may be required.
Qualifications
The required qualification that will be reviewed in the first step of the process is experience:

• Performing dispatch functions (e.g., operating switchboard, receiving incoming calls, determining priority of calls, determining services needed, taking action to provide services, routing call to appropriate person, documenting call and service provided, summoning additional assistance, etc.)

In addition, the person in the position must meet the following requirements of the State of Wisconsin Fleet Vehicle policy .

• Minimum standards:
  • Have a valid driver's license
  • Have a minimum of two year's licensed driving experience
  • Be 18 years of age of older
• Driving record that does not show:
  • Three or more moving violations and/or at fault accidents in the past two years
  • An Operating While Intoxicated (OWI) or Driving Under the Influence (DUI) citation within the past 12 months
  • A suspension or revocation of driver's license

AND
Qualifications that will be reviewed in the next step of the process are experience:

• With professional communication and customer service*; and
• Using computer systems including Microsoft Office*; and
• Screening visitors/staff and verifying access approval; and/or
• Patrolling a facility; and/or
• Monitoring and responding to alarm systems

Items marked with an asterisk (*) are required.
How To Apply
You must apply online on WiscJobs. Click the link to view instructions for Applying to State Service . You will be required to attach a resume. Attaching a letter of qualifications is highly recommended. To make it easier to apply, save your documents on WiscJobs before attaching them with your application.
Your resume and letter must describe your education, training, and experience related to the required and preferred qualification/s listed in the "Qualifications" section of the job announcement. Click the link to view tips for writing and what to include in your resume and letter of qualifications .
NOTE: You cannot update or change the documents once the application is submitted. Make certain that your attached documents are how you want them to be before you click Submit.
Current permanent, classified state employees who are eligible for transfer or demotion into a position assigned to pay schedule-pay range 05-11, should complete the online application process.
What happens next? After the established deadline, eligibility to operate a fleet vehicle will be checked, resumes and letters will be reviewed by one or more job experts, and qualified applicants will be invited to participate in the next step of the selection process. Failure to complete all steps of the online process, including submitting a resume, will result in an incomplete application, which will not be considered.
The State of Wisconsin offers a special program for qualified veterans with a 30%-or-greater, service-connected disability rating, Veterans Non-competitive Appointment (VNCA). Click the link to view more information on the VNCA process and to apply for eligibility verification . Veterans that have applied and been verified through the VNCA job posting, Job ID 3375 , should email the contact below and mention your eligibility and interest in the position. Current state employees in permanent positions are not eligible for non-competitive appointment.
Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, or an alien authorized to work in the U.S. without WDVA sponsorship) at the time of application.
Questions can be directed to J Lea Roberts at jlea.roberts@wisconsin.gov or 608-266-3344.
Deadline to Apply
Applications will be accepted until the needs of the Home are met.
Application materials will be reviewed weekly.