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Wireline Technical Support Engineer Jobs (NOW HIRING)

3ds

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

Medidata Solutions

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

Collectors Holdings, Inc.

Technical Support Engineer**to join the IT Service Desk team for a new function. You will be responsible for providing advanced-level technical oversight for complex platform challenges. In this ...

Bostondynamics

Technical Support Engineers take ownership for resolving technical customer issues in a reasonable time, act as the representative of Boston Dynamics technical expertise in voice, tone, and knowledge ...

ThinkingAI

Technical Support Engineer

Sunnyvale, CA · On-site

$100K - $140K/yr

About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong ...

TensorWave Inc.

About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about ...

AI Chopping Block

About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site +1

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

Trellix

Technical Support Engineer

Plano, TX · On-site

$70K - $80K/yr

Technical Support Engineer About Trellix Trellix is a global company redefining the future of cybersecurity. The company's comprehensive, open, and native cybersecurity platform helps organizations ...

OSARO

Technical Support Engineer

San Francisco, CA · On-site

$100K - $160K/yr

Join our team at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous industrial robotic solutions. If you thrive on dynamic challenges, have a knack for ...

Clipboard Health

Technical Support Engineer

Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where ...

TensorWave

Technical Support Engineer

Las Vegas, NV · On-site

About the Role We are building our level 2 technical support team from the ground up, and we are looking for a Technical Support Engineer to join it. Our customers are not filing tickets about ...

Jobgether

Our partner is looking for a Technical Support Engineer based in Netherlands. This role offers an opportunity to support cutting-edge generative AI technology used by developers and businesses ...

Aveva

Technical Support Engineer

Scottsdale, AZ · On-site +1

$56K - $115K/yr

As a Technical Support Engineer, you will: * Complete a structured onboarding and product ramp-up program to build deep familiarity with our software portfolio, customer environments, and company ...

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All JobsWireline Technical Support Engineer Jobs

Wireline Technical Support Engineer information

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$37.5K

$79K

$119.5K

How much do wireline technical support engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for wireline technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a wireline technical support engineer do?

A Wireline Technical Support Engineer provides technical assistance and solutions related to wireline operations in the oil and gas industry. They work closely with field engineers and clients to troubleshoot equipment, analyze data, and ensure the proper functioning of wireline tools and systems. Their role often involves remote support, field visits, and collaboration with engineering teams to improve service quality and resolve operational challenges.

What are the key skills and qualifications needed to thrive as a wireline technical support engineer?

To thrive as a Wireline Technical Support Engineer, you need a solid background in electrical or petroleum engineering, strong problem-solving abilities, and experience with wireline logging tools and procedures. Familiarity with industry-standard software, SCADA systems, and certifications such as Well Control or Completions are highly valued. Strong communication, teamwork, and customer service skills help you effectively collaborate with field teams and address client needs. These skills ensure the reliable operation of wireline equipment, minimize downtime, and maintain client satisfaction in critical oilfield environments.

What are the main challenges faced by wireline technical support engineers when troubleshooting field equipment issues remotely?

Wireline Technical Support Engineers often encounter challenges such as limited access to on-site data, varying equipment models, and communication barriers with field teams during remote troubleshooting. They must quickly interpret technical logs, provide clear instructions, and adapt solutions to different operational environments. Collaboration with both field engineers and equipment manufacturers is essential to resolve issues efficiently and minimize downtime, making strong problem-solving and communication skills crucial in this role.

What states have the most Wireline Technical Support Engineer jobs?

States with the most job openings for Wireline Technical Support Engineer jobs include:

What are popular job titles related to Wireline Technical Support Engineer jobs?

For Wireline Technical Support Engineer jobs, the most frequently searched job titles are:

Technical Support Engineer

Orlando, FL

Kaseya Careers
See more jobs at Kaseya Careersexternal

Full-time

Posted 2 days ago

New

Job description

The Role

To strengthen our global support organization, Kaseya is seeking a Technical Support Engineer - L1 to join our team in Orlando, Florida.

As a Technical Support Engineer - L1, you will provide high-quality technical support to Kaseya customers while helping ensure an exceptional customer experience. You will troubleshoot technical issues across operating systems, networks, servers, storage, virtualization, and other IT infrastructure while meeting or exceeding established service and performance KPIs.

You will interact directly with customers through chat, phone, and support tickets, maintaining a professional, courteous, and customer-first approach throughout every interaction.

This is an excellent opportunity for a technically curious, customer-focused professional who enjoys troubleshooting complex issues and thrives in a fast-paced support environment.

Key Responsibilities
  • Provide Level 1 technical support to Kaseya customers through chat, phone, and support tickets.
  • Diagnose, troubleshoot, and resolve issues across Windows, Linux/UNIX, and macOS environments.
  • Troubleshoot server, workstation, networking, storage, virtualization, and operating system issues.
  • Analyze system and application logs to identify potential causes of technical problems.
  • Assist customers with Active Directory, Group Policy, permissions, and Windows Server administration.
  • Troubleshoot TCP/IP, DNS, DHCP, HTTP/HTTPS, firewall, connectivity, latency, and packet-loss issues.
  • Maintain accurate documentation of customer interactions, troubleshooting steps, and resolutions.
  • Meet or exceed established support KPIs and service expectations.
  • Deliver a professional and customer-first experience while building strong, long-term customer relationships.
  • Collaborate with internal teams and escalate complex technical issues when appropriate.
Required Skills & Qualifications
  • Working knowledge of major operating systems, including Linux/UNIX, Windows, and macOS.
  • Familiarity with virtualization technologies, including VMware and Hyper-V.
  • Experience troubleshooting BIOS/UEFI and system boot issues.
  • Hands-on experience using Linux commands, PuTTY, and SSH for troubleshooting.
  • Experience performing basic system and application log analysis beyond Windows Event Viewer, including /var/log/ and application logs.
  • Experience troubleshooting Windows Server and workstation hardware.
  • Knowledge of Windows Server Core management and administration, including roles and features and disk management.
  • Understanding of Active Directory permissions (ACLs) and Group Policy.
  • Familiarity with NAS, SAN, tape, USB, RAID configurations, and virtual storage concepts.
  • Understanding of file systems, including NTFS, FAT, and ext4, as well as permissions, backup, and recovery concepts.
  • Basic knowledge of Microsoft Exchange Server, Microsoft SQL Server, and Oracle database commands.
  • Understanding of the OSI model and experience troubleshooting network technologies including TCP/IP, DNS, DHCP, and HTTP/HTTPS.
  • Experience using networking and CLI troubleshooting tools such as ping, ipconfig, Nmap, and traceroute.
  • Familiarity with firewall rule configuration, blocked-port troubleshooting, latency identification, and packet-loss analysis.
  • Excellent written and verbal communication skills.
  • Strong customer-service orientation and problem-solving skills.
Preferred Qualifications

Industry-recognized certifications or equivalent professional experience in one or more of the following areas are preferred:

  • CompTIA A+
  • CompTIA Network+
  • CompTIA Server+
  • CompTIA Security+
  • Microsoft Certified: Azure Administrator
  • Red Hat Linux certifications
  • VMware Certified Professional (VCP)
  • AWS Certified Solutions Architect
Equal Employment Opportunity

Kaseya provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

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