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Wireless Jobs in Irmo, SC (NOW HIRING)

RealPage, Inc.

Help Desk Coordinator II

SC · On-site +1

$17.84 - $30.43/hr

Determine the necessity of rebooting wireless access points to resolve connection issues. * Utilize MAC addresses to ascertain the connection status of devices. * Resolve cable and video-related ...

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

Determine the necessity of rebooting wireless access points to resolve connection issues. * Utilize MAC addresses to ascertain the connection status of devices. * Resolve cable and video-related ...

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

Determine the necessity of rebooting wireless access points to resolve connection issues. * Utilize MAC addresses to ascertain the connection status of devices. * Resolve cable and video-related ...

STI

Help Desk Technician :: Columbia, SC

Columbia, SC · On-site

$18.50 - $25/hr

... wired/wireless) * 5+ years experience responding to help desk requests via ticketing system * Ability to work independently and collaboratively in a team setting * Excellent communication and ...

Afni, Inc.

Remote Customer Service Representative

SC · On-site +1

$14.75 - $20/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. Also, expect stability, encouragement, a ...

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All JobsWireless JobsWireless Jobs in Irmo, SC

Wireless information

See Irmo, SC salary details

$38.4K

$72.9K

$115.5K

How much do wireless jobs pay per year?

As of Aug 11, 2026, the average yearly pay for wireless in Irmo, SC is $72,878.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,900.00 and $78,400.00 per year, depending on experience, location, and employer.

What is a wireless job?

Wireless jobs refer to positions that involve working with wireless communication technologies, such as cellular networks, Wi-Fi, Bluetooth, and other radio frequency systems. These roles can include network engineers, technicians, sales specialists, and support staff who design, install, maintain, or sell wireless products and services. Wireless professionals are employed by telecommunications companies, equipment manufacturers, and IT firms, among others. The field is dynamic and constantly evolving, offering opportunities in both technical and non-technical areas.

What is the difference between Wireless vs Network Technician?

AspectWirelessNetwork Technician
CertificationsCompTIA Wireless, Cisco CCNA WirelessCompTIA Network+, Cisco CCNA
Work EnvironmentInstalling, configuring, troubleshooting wireless networksManaging wired and wireless network infrastructure
Industry UsageTelecommunications, IT services, retailCorporate, data centers, ISPs

Wireless technicians focus specifically on wireless network systems, including Wi-Fi setup and troubleshooting. Network technicians handle both wired and wireless networks, covering a broader range of network infrastructure. While wireless technicians specialize in wireless technologies, network technicians have a more comprehensive role in maintaining overall network health.

What are some typical challenges faced by professionals working in wireless network roles, and how can they be addressed?

Professionals in wireless network roles often encounter challenges such as signal interference, security vulnerabilities, and rapid technology changes. Addressing these requires staying updated with the latest industry standards, conducting regular site surveys to optimize coverage, and implementing strong encryption protocols to safeguard data. Collaboration with IT security teams and ongoing training are essential to ensure reliable and secure wireless connectivity in dynamic environments.

What are the key skills and qualifications needed to thrive as a wireless network engineer?

To thrive as a Wireless Network Engineer, you need a solid understanding of wireless networking protocols, RF principles, and network security, typically supported by a degree in computer science or engineering. Familiarity with tools like Wireshark, Cisco or Aruba wireless systems, and certifications such as CWNA or Cisco CCNA Wireless are highly valuable. Strong analytical thinking, problem-solving ability, and effective communication set top performers apart in this field. These skills are essential for designing, deploying, and maintaining reliable wireless networks that support business operations and user connectivity.
What job categories do people searching Wireless jobs in Irmo, SC look for? The top searched job categories for Wireless jobs in Irmo, SC are:
What cities near Irmo, SC are hiring for Wireless jobs? Cities near Irmo, SC with the most Wireless job openings:
Wireless jobs near you
Infographic showing various Wireless job openings in Irmo, SC as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $72,878 per year, or $35 per hour.

Help Desk Coordinator II

RealPage, Inc.

SC • On-site, Remote

$17.84 - $30.43/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

225th of 242 rated software companies

Job description

Overview
Are you prepared to embark on an exciting journey with us? WhiteSky is searching for a dedicated Tier 2 Help Desk Agent to become a valuable member of our vibrant team.
About Us:
WhiteSky Communications is your trusted partner in delivering premium Internet and video services across various real estate sectors, including student housing, luxury apartments, adult living, and assisted living. We take pride in our commitment to providing comprehensive solutions on a large scale.
Position Overview:
As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our customers through troubleshooting steps for their network issues, addressing internet-related concerns on customers' devices, and effectively resolving network equipment issues.
The schedule for this role is 12 pm to 11 pm EST Sunday - Wednesday, 4 days on/3 days off. Training is 3 weeks 10-7 EST Monday-Fri.
Responsibilities
  • Address network, device (e.g., laptops, cell phones, tablets, TVs, game consoles), and equipment issues, resolving them effectively.
  • Accurately assess whether Tier I support tickets should be dispatched or escalated to Tier III for additional assistance.
  • Conduct remote troubleshooting for network-related problems.
  • Identify access points and evaluate their functionality, including heartbeats and the number of users.
  • Determine the necessity of rebooting wireless access points to resolve connection issues.
  • Utilize MAC addresses to ascertain the connection status of devices.
  • Resolve cable and video-related issues.
  • Reboot POE injectors, wireless access points, receiver racks, and other devices managed by the remote power controller.
  • Rectify video and programming problems on Dish Smart Boxes.
  • Handle matters escalated from property staff.
  • Perform other duties as assigned.

Qualifications
Required:
  • Possession of a High School Diploma or GED.
  • Proficiency in network and wireless troubleshooting.
  • More than 2 years of experience in customer service.
  • Over 1 year of technical support experience.
  • Strong written and oral communication skills.
  • Exceptional telephone etiquette.
  • Detailed documentation capabilities.
  • Strong technical troubleshooting skills
  • Exceptional problem-solving abilities
  • A genuine passion for helping others
  • Effective communication skills
  • A desire to be an integral part of a dynamic and supportive team

KNOWLEDGE/SKILLS/ABILITIES
Required:
  • Familiarity with Ruckus, Juniper, and Cambium Access Points.
  • Experience with Zendesk or another ticketing system.
  • Previous work experience with an Internet Service Provider (ISP). #LI-JL1 #LI-REMOTE

Physical Demands and Working Conditions
The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds.
SALARY AND BENEFITS
  • RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
Pay Range
USD $17.84 - USD $30.43 /Hr.

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