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Wireless Retail Manager Jobs in Springfield, OH (NOW HIRING)

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Wireless Retail Manager information

See Springfield, OH salary details

$18K

$49.9K

$62.6K

How much do wireless retail manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for wireless retail manager in Springfield, OH is $49,907.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $59,000.00 per year, depending on experience, location, and employer.

What is a wireless retail manager?

Wireless Retail Managers are professionals responsible for overseeing the daily operations of retail stores that sell wireless devices and services, such as smartphones and mobile plans. They manage sales teams, ensure high levels of customer service, and develop strategies to meet sales targets. Wireless Retail Managers also handle inventory, coordinate marketing efforts, and may resolve customer issues or complaints. Their role is crucial in maintaining store profitability and ensuring that staff are knowledgeable about the latest wireless products and services.

What are the key skills and qualifications needed to thrive as a wireless retail manager?

To thrive as a Wireless Retail Manager, you need strong sales expertise, leadership abilities, and a solid understanding of wireless products and services, often backed by prior retail management experience. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile carrier platforms is typically required. Exceptional customer service, team motivation, and problem-solving skills help you stand out in this role. These competencies ensure effective store operations, high sales performance, and superior customer satisfaction in a competitive retail environment.

What are some common challenges wireless retail managers face when leading a sales team, and how can they overcome them?

Wireless Retail Managers often face challenges like maintaining high team motivation, meeting aggressive sales targets, and keeping up with frequent product updates. To overcome these, successful managers foster open communication, provide regular training on new devices and services, and set achievable goals with clear incentives. Additionally, they lead by example on the sales floor and support team members in addressing customer concerns or upselling opportunities, creating a positive and high-performing work environment.

What is the difference between Wireless Retail Manager vs Wireless Sales Associate?

AspectWireless Retail ManagerWireless Sales Associate
Required CredentialsHigh school diploma; sales experience; leadership skillsHigh school diploma or equivalent; sales skills
Work EnvironmentRetail store management, supervising staffAssisting customers on sales floor
Employer & Industry UsageWireless retail stores, telecom providersWireless retail stores, telecom providers
Common Search & ComparisonManagement responsibilities, leadership rolesCustomer service, sales performance

The Wireless Retail Manager oversees store operations and staff, focusing on sales targets and team management. In contrast, the Wireless Sales Associate primarily assists customers, promotes products, and handles sales transactions. Both roles are essential in wireless retail environments but differ in responsibilities and level of leadership.

What job categories do people searching Wireless Retail Manager jobs in Springfield, OH look for?

The top searched job categories for Wireless Retail Manager jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Wireless Retail Manager jobs?

Cities near Springfield, OH with the most Wireless Retail Manager job openings:

Wireless Retail Manager jobs near you
Infographic showing various Wireless Retail Manager job openings in Springfield, OH as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $49,907 per year, or $24 per hour.

Wireless Sales Manager - W1264/W3641/W2429/W5355

Springfield, OH • On-site

OSL Retail Services Inc
Retail • 5 - 10K employees

4.4

Company rating: 4.4 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

27th of 30 rated technology retailers

Learn more about OSL Retail Services Incexternal

Full-time

PTO

Re-posted 3 days ago

Job description

OverviewAre you a dynamic leader with a passion for technology and a track record of driving sales excellence? Welcome to OSL, a vibrant leader in outsourced sales services, proudly partnering with Walmart Canada to manage over 350 wireless kiosk locations across the nation-and we're looking for an exceptional Wireless Manager like you! As a crucial part of our team, you will spearhead operations at your location, ensuring the seamless delivery of top-notch customer experiences and robust sales performance. If you're driven by challenges and motivated by the potential to lead a talented team within a high-energy retail environment, your journey with us begins now! Become an impactful change agent as our next Wireless Manager. You will leverage your extensive retail management skills in wireless or electronics to build and guide a skilled sales team, optimize operations, and significantly boost profitability. Under your leadership, your team will not only meet but exceed their sales targets by providing expert advice and superior customer service. Reporting directly to the District Manager, you ensure your kiosk operates with the utmost efficiency and effectiveness. As a mentor, strategist, and sales champion, you embody the innovative spirit and performance that define OSL. We offer exceptional benefits with YOU in mind. We champion your professional and personal advancement with a competitive base salary, commissions, and quarterly performance bonuses, complemented by extensive employee discounts, including up to 50% off wireless services and RRSP matching. Earn 50-65k annually (and potential to make more!) Enjoy paid vacation, comprehensive training, and career development opportunities designed to foster your growth. Additionally, through our Employee Assistance Program and participation in OSL's People and Culture Programs, such as OSL Cares and the Women's Empowerment Mission, we provide a supportive and empowering environment. This position is for an existing vacancy within our sales team. Ready to propel your team toward unparalleled sales and service success? Discover how you can make a positive impact as a Wireless Manager at OSL - check out all the job details below. Seize the opportunity to redefine customer service and operational excellence in the wireless retail sector - let's talk. CORE ATTRIBUTESWhat You Bring to The TeamFollowing are just some of the professional attributes that will contribute to your success:
  • Leadership Skills - Ability to inspire and guide a team towards achieving sales targets and delivering exceptional customer service
  • Technical Acumen - Strong understanding of wireless technology, products, and industry trends to effectively manage and promote sales
  • Sales Proficiency - Skilled in implementing sales strategies, setting performance goals, and driving revenue growth
  • Customer Focus - Dedicated to enhancing customer satisfaction through attentive service and resolving issues promptly
  • Communication Skills - Excellent verbal and written communication abilities to clearly convey information and engage effectively
  • Problem-Solving Skills - Capable of identifying issues quickly and developing practical solutions in a fast-paced environment
  • Adaptability - Flexibility to adapt strategies in response to market changes or operational challenges
  • Organizational Skills - Strong ability to manage multiple tasks, prioritize responsibilities, and maintain efficient operations
RESPONSIBILITIESWhat You Can Expect Day-to-Day As a Wireless Manager, your daily responsibilities include:
  • Oversee the daily operations of the wireless department, ensuring smooth and efficient service delivery
  • Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
  • Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
  • Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed
  • Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
  • Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction
  • Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes
  • Analyze sales figures, forecast future sales, and adapt strategies to market trends
  • Coordinate with the marketing department to implement promotional campaigns and sales initiatives
  • Ensure compliance with all company policies and procedures as well as legal regulations
  • Manage the department budget, including labor costs, supplies, and other expenses
  • Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
  • Report to upper management on sales results, potential customer issues, and the overall performance of the department
  • Various other duties, as needed
REQUIREMENTSWhat it Takes The most successful Wireless Managers are dynamic leaders who bolster store performance through strategic sales initiatives and exceptional leadership.Minimum Required:This is a full-time role that requires flexibility to work various schedules, including days, evenings, and weekends.
  • Retail management experience in wireless or electronics
  • Demonstrated ability to drive team performance, sales results, and service quality
  • Strong communication and presentation skills, essential for effective leadership and customer interactions
  • Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities
  • Physical ability to lift 30-50 pounds
  • Capability to stand or walk for extended periods during shifts
Preferred:
  • Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
  • Experience with recruitment, coaching, HR, and Canadian employment standards
OUR COMPANYOur Commitment to YouYour success is our success. For us, business is personal. OSL is a dynamic and people-centric company excelling in outsourced sales services for North America's leading Fortune 500 firms. We've built our legacy on passionate employees, exceptional customer service, and enduring relationships.We offer an exceptional benefits package, a dynamic environment prioritizing people, and the unsurpassed opportunity to learn, grow, and thrive. Our commitment to our team is evident in our personalized in-store and online LMS training and partnerships with educational institutions like Franklin University, offering opportunities to further your true potential. We understand the importance of financial flexibility, which is why we provide daily access to earnings through Dailypay & Wisely cards, along with various discount programs. At OSL, we are committed to each employee's success and well-being - both personally and professionally. If you're a strategic, results-driven leader with a knack for driving sales in the technology sector, we'd welcome the chance to start a conversation.Let's connect - apply today at careers@oslrs.com.  We are committed to employing a diverse workforce and are an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at info@oslrs.com.Employment Type: OTHER

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