You will leverage your extensive retail management skills in wireless or electronics to build and ... Manage and supervise a team of sales associates, including scheduling, training, and performance ...
You will leverage your extensive retail management skills in wireless or electronics to build and ... Manage and supervise a team of sales associates, including scheduling, training, and performance ...
You will leverage your extensive retail management skills in wireless or electronics to build and ... Manage and supervise a team of sales associates, including scheduling, training, and performance ...
You will leverage your extensive retail management skills in wireless or electronics to build and ... Manage and supervise a team of sales associates, including scheduling, training, and performance ...
You will leverage your extensive retail management skills in wireless or electronics to build and ... Manage and supervise a team of sales associates, including scheduling, training, and performance ...
You will leverage your extensive retail management skills in wireless or electronics to build and ... Manage and supervise a team of sales associates, including scheduling, training, and performance ...
You will leverage your extensive retail management skills in wireless or electronics to build and ... Manage and supervise a team of sales associates, including scheduling, training, and performance ...
You will leverage your extensive retail management skills in wireless or electronics to build and ... Manage and supervise a team of sales associates, including scheduling, training, and performance ...
Wireless Retail Sales Associate BATAVIA | Lewiston Rd Avg. All in $30
Batavia, NY · On-site
$16 - $30/hr
As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to ...
Wireless Retail Sales Associate BATAVIA | Lewiston Rd Avg. All in $30
Batavia, NY · On-site
$16 - $30/hr
As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to ...
Wireless Retail Sales Associate BATAVIA | Lewiston Rd Avg. All in $30
Batavia, NY · On-site
$16 - $30/hr
As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to ...
Wireless Retail Sales Associate BATAVIA | Lewiston Rd Avg. All in $30
Batavia, NY · On-site
$16 - $30/hr
As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to ...
Wireless Retail Sales Associate BATAVIA | Lewiston Rd Avg. All in $30
Batavia, NY · On-site
$16 - $30/hr
As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to ...
Wireless Retail Sales Associate BATAVIA | Lewiston Rd Avg. All in $30
Batavia, NY · On-site
$16 - $30/hr
As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to ...
Wireless Retail Sales Associate BATAVIA | Lewiston Rd Avg. All in $30
Batavia, NY · On-site
$16 - $30/hr
As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to ...
Wireless Retail Sales Associate BATAVIA | Lewiston Rd Avg. All in $30
Batavia, NY · On-site
$16 - $30/hr
As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to ...
... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.
Quick apply
... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.
... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.
Quick apply
... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.
... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.
Quick apply
... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.
... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.
Quick apply
... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.
Retail Sales Representative
Newark, NY · On-site
$55/hr
... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.
Retail Sales Representative
Newark, NY · On-site
$55/hr
... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.
Retail Sales Representative
Rochester, NY · On-site
$55/hr
... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.
Retail Sales Representative
Rochester, NY · On-site
$55/hr
... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.
Retail Store Manager
$60K - $64K/hr
Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Ensure that sales associates are up to speed on training for new products and offerings.
Quick apply
Retail Store Manager
$60K - $64K/hr
Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Ensure that sales associates are up to speed on training for new products and offerings.
Retail Store Manager
Rochester, NY · On-site
$60K - $64K/yr
Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Ensure that sales associates are up to speed on training for new products and offerings.
Quick apply
Retail Store Manager
Rochester, NY · On-site
$60K - $64K/yr
Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Ensure that sales associates are up to speed on training for new products and offerings.
Retail Store Manager
$60K - $64K/yr
Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Ensure that sales associates are up to speed on training for new products and offerings.
Quick apply
Retail Store Manager
$60K - $64K/yr
Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Ensure that sales associates are up to speed on training for new products and offerings.
Retail Store Manager
$60K - $64K/yr
Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Ensure that sales associates are up to speed on training for new products and offerings.
Quick apply
Retail Store Manager
$60K - $64K/yr
Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Ensure that sales associates are up to speed on training for new products and offerings.
Retail Store Manager
$60K - $64K/yr
Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Ensure that sales associates are up to speed on training for new products and offerings.
Quick apply
Retail Store Manager
$60K - $64K/yr
Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Ensure that sales associates are up to speed on training for new products and offerings.
Retail Store Manager
Rochester, NY · On-site
$60K - $64K/hr
Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Ensure that sales associates are up to speed on training for new products and offerings.
Quick apply
Retail Store Manager
Rochester, NY · On-site
$60K - $64K/hr
Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. In this ... Ensure that sales associates are up to speed on training for new products and offerings.
Wireless Retail Associate information
What are the key skills and qualifications needed to thrive as a Wireless Retail Associate, and why are they important?
To thrive as a Wireless Retail Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device activation tools is essential. Exceptional communication, active listening, and customer service skills make someone stand out in this role. These skills ensure effective customer interactions, drive sales, and create positive experiences that foster repeat business in a competitive retail environment.
What are Wireless Retail Associates?
Wireless Retail Associates are customer service professionals who work in stores that sell wireless devices and services, such as smartphones, tablets, and related accessories. They assist customers by answering questions about products, demonstrating device features, processing sales, and helping with account activations or troubleshooting. These associates also stay informed about the latest technologies and promotions to provide accurate information. Their role is essential in ensuring a positive customer experience and meeting store sales goals.
What is the difference between Wireless Retail Associate vs Sales Associate?
| Aspect | Wireless Retail Associate | Sales Associate |
|---|---|---|
| Credentials | High school diploma or equivalent; product knowledge | High school diploma or equivalent; sales skills |
| Work Environment | Retail stores, telecom outlets | Retail stores, various industries |
| Employer & Industry | Wireless carriers, electronics retailers | Various retail sectors |
| Primary Focus | Product knowledge, customer service, technical support | Customer engagement, product promotion, sales |
Wireless Retail Associates primarily focus on assisting customers with wireless products, providing technical support, and explaining service plans. Sales Associates have a broader retail role, emphasizing customer engagement and product sales across various industries. While both roles require strong communication skills and retail experience, Wireless Retail Associates specialize in telecom products and services.
What are some common challenges faced by Wireless Retail Associates, and how can they be effectively managed?
Wireless Retail Associates often encounter challenges such as meeting sales targets, staying updated with rapidly changing technology, and addressing diverse customer needs. To manage these effectively, associates benefit from continuous product training, strong teamwork, and proactive communication with management. Building rapport with customers and developing problem-solving skills can also help in handling difficult situations and ensuring customer satisfaction. Many stores offer mentorship programs and regular briefings to keep associates informed and supported.
What are popular job titles related to Wireless Retail Associate jobs in Rochester, NY? For Wireless Retail Associate jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Wireless Retail Associate jobs in Rochester, NY look for? The top searched job categories for Wireless Retail Associate jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Wireless Retail Associate jobs? Cities near Rochester, NY with the most Wireless Retail Associate job openings:
Full-time
PTO
Posted 12 days ago
OSL Retail Services rating
4.4
Based on 58 frontline employees who took The Breakroom Quiz
27th of 30 rated technology retailers
Job description
Are you a dynamic leader with a passion for technology and a track record of driving sales excellence? Welcome to OSL, a vibrant leader in outsourced sales services, proudly partnering with Walmart Canada to manage over 350 wireless kiosk locations across the nation—and we're looking for an exceptional Wireless Manager like you! As a crucial part of our team, you will spearhead operations at your location, ensuring the seamless delivery of top-notch customer experiences and robust sales performance. If you're driven by challenges and motivated by the potential to lead a talented team within a high-energy retail environment, your journey with us begins now!
Become an impactful change agent as our next Wireless Manager. You will leverage your extensive retail management skills in wireless or electronics to build and guide a skilled sales team, optimize operations, and significantly boost profitability. Under your leadership, your team will not only meet but exceed their sales targets by providing expert advice and superior customer service. Reporting directly to the District Manager, you ensure your kiosk operates with the utmost efficiency and effectiveness. As a mentor, strategist, and sales champion, you embody the innovative spirit and performance that define OSL.
We offer exceptional benefits with YOU in mind. We champion your professional and personal advancement with a competitive base salary, commissions, and quarterly performance bonuses, complemented by extensive employee discounts, including up to 50% off wireless services and RRSP matching. Earn 50-65k annually (and potential to make more!) Enjoy paid vacation, comprehensive training, and career development opportunities designed to foster your growth. Additionally, through our Employee Assistance Program and participation in OSL's People and Culture Programs, such as OSL Cares and the Women's Empowerment Mission, we provide a supportive and empowering environment.
This position is for an existing vacancy within our sales team.
Ready to propel your team toward unparalleled sales and service success? Discover how you can make a positive impact as a Wireless Manager at OSL – check out all the job details below. Seize the opportunity to redefine customer service and operational excellence in the wireless retail sector – let's talk.
CORE ATTRIBUTES
What You Bring to The Team
Following are just some of the professional attributes that will contribute to your success:
- Leadership Skills - Ability to inspire and guide a team towards achieving sales targets and delivering exceptional customer service
- Technical Acumen - Strong understanding of wireless technology, products, and industry trends to effectively manage and promote sales
- Sales Proficiency - Skilled in implementing sales strategies, setting performance goals, and driving revenue growth
- Customer Focus - Dedicated to enhancing customer satisfaction through attentive service and resolving issues promptly
- Communication Skills - Excellent verbal and written communication abilities to clearly convey information and engage effectively
- Problem-Solving Skills - Capable of identifying issues quickly and developing practical solutions in a fast-paced environment
- Adaptability - Flexibility to adapt strategies in response to market changes or operational challenges
- Organizational Skills - Strong ability to manage multiple tasks, prioritize responsibilities, and maintain efficient operations
RESPONSIBILITIES
What You Can Expect Day-to-Day
As a Wireless Manager, your daily responsibilities include:
- Oversee the daily operations of the wireless department, ensuring smooth and efficient service delivery
- Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
- Drive sales targets and performance goals by motivating the team and implementing effective sales strategies
- Maintain an in-depth knowledge of all products and services offered and ensure the team is also well-informed
- Monitor inventory levels and ensure all products are adequately stocked and displayed according to company standards
- Oversee customer inquiries, resolving issues, and ensuring a high level of customer satisfaction
- Conduct regular team meetings to update staff on new sales targets, promotional activities, and operational changes
- Analyze sales figures, forecast future sales, and adapt strategies to market trends
- Coordinate with the marketing department to implement promotional campaigns and sales initiatives
- Ensure compliance with all company policies and procedures as well as legal regulations
- Manage the department budget, including labor costs, supplies, and other expenses
- Maintain cleanliness and organization within the sales area to provide a pleasant shopping environment
- Report to upper management on sales results, potential customer issues, and the overall performance of the department
- Various other duties, as needed
REQUIREMENTS
What it Takes
The most successful Wireless Managers are dynamic leaders who bolster store performance through strategic sales initiatives and exceptional leadership.
The most successful Wireless Managers are dynamic leaders who bolster store performance through strategic sales initiatives and exceptional leadership.
Minimum Required:
This is a full-time role that requires flexibility to work various schedules, including days, evenings, and weekends.
- Retail management experience in wireless or electronics
- Demonstrated ability to drive team performance, sales results, and service quality
- Strong communication and presentation skills, essential for effective leadership and customer interactions
- Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities
- Physical ability to lift 30-50 pounds
- Capability to stand or walk for extended periods during shifts
Preferred:
- Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
- Experience with recruitment, coaching, HR, and Canadian employment standards
OUR COMPANY
Our Commitment to You
Your success is our success. For us, business is personal. OSL is a dynamic and people-centric company excelling in outsourced sales services for North America's leading Fortune 500 firms. We've built our legacy on passionate employees, exceptional customer service, and enduring relationships.
We offer an exceptional benefits package, a dynamic environment prioritizing people, and the unsurpassed opportunity to learn, grow, and thrive. Our commitment to our team is evident in our personalized in-store and online LMS training and partnerships with educational institutions like Franklin University, offering opportunities to further your true potential. We understand the importance of financial flexibility, which is why we provide daily access to earnings through Dailypay & Wisely cards, along with various discount programs. At OSL, we are committed to each employee's success and well-being – both personally and professionally. If you're a strategic, results-driven leader with a knack for driving sales in the technology sector, we'd welcome the chance to start a conversation.
Let's connect - apply today at careers@oslrs.com.
We are committed to employing a diverse workforce and are an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at info@oslrs.com.
What OSL Retail Services employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom