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Wireless Retail Associate Jobs in Raleigh, NC (NOW HIRING)

Senior Low Voltage Designer

Durham, NC · On-site

$98K - $105K/yr

... spaces, wireless, audiovisual, security, voice, and building management technologies-ensuring ... associate experience in every location. Fidelity manages more than 11 million square feet of space ...

Education Associates Degree in Information Technology or related Technology Field (Preferred ... Prior retail experience (Preferred) * Familiarity with Windows and Microsoft Office (Required)

Showing results 41-47

Wireless Retail Associate information

What skills and qualifications are needed to thrive as a wireless retail associate?

To thrive as a Wireless Retail Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device activation tools is essential. Exceptional communication, active listening, and customer service skills make someone stand out in this role. These skills ensure effective customer interactions, drive sales, and create positive experiences that foster repeat business in a competitive retail environment.

What is a wireless retail associate?

Wireless Retail Associates are customer service professionals who work in stores that sell wireless devices and services, such as smartphones, tablets, and related accessories. They assist customers by answering questions about products, demonstrating device features, processing sales, and helping with account activations or troubleshooting. These associates also stay informed about the latest technologies and promotions to provide accurate information. Their role is essential in ensuring a positive customer experience and meeting store sales goals.

What is the difference between Wireless Retail Associate vs Sales Associate?

AspectWireless Retail AssociateSales Associate
CredentialsHigh school diploma or equivalent; product knowledgeHigh school diploma or equivalent; sales skills
Work EnvironmentRetail stores, telecom outletsRetail stores, various industries
Employer & IndustryWireless carriers, electronics retailersVarious retail sectors
Primary FocusProduct knowledge, customer service, technical supportCustomer engagement, product promotion, sales

Wireless Retail Associates primarily focus on assisting customers with wireless products, providing technical support, and explaining service plans. Sales Associates have a broader retail role, emphasizing customer engagement and product sales across various industries. While both roles require strong communication skills and retail experience, Wireless Retail Associates specialize in telecom products and services.

What are common challenges faced by wireless retail associates, and how can they be managed?

Wireless Retail Associates often encounter challenges such as meeting sales targets, staying updated with rapidly changing technology, and addressing diverse customer needs. To manage these effectively, associates benefit from continuous product training, strong teamwork, and proactive communication with management. Building rapport with customers and developing problem-solving skills can also help in handling difficult situations and ensuring customer satisfaction. Many stores offer mentorship programs and regular briefings to keep associates informed and supported.

What are popular job titles related to Wireless Retail Associate jobs in Raleigh, NC?

For Wireless Retail Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Wireless Retail Associate jobs in Raleigh, NC look for?

The top searched job categories for Wireless Retail Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Wireless Retail Associate jobs?

Cities near Raleigh, NC with the most Wireless Retail Associate job openings:

$98K - $105K/yr

Full-time

Posted 9 days ago


Fidelity Investments rating

8.7

Company rating: 8.7 out of 10

Based on 271 frontline employees who took The Breakroom Quiz

15th of 150 rated financial services


Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

TheRole

Are you excited about designing the technology foundation for modern workplaces?As aSeniorLow VoltageDesigner, this roleplays a critical part in shaping how workplace technology is delivered.

Thisroleis responsible fordeveloping and coordinatinglow voltagedesignsupporting network infrastructurein technology spaces,wireless,audiovisual, security,voice, andbuilding managementtechnologies-ensuring solutions are scalable, consistent, and aligned to enterprise standards. The role also helps ensure designs stay aligned with evolving industry practices and are adaptable to future needs. This position strengthens internalexpertise, improves quality, and reduces delivery risk as demand for workplace technology continues to grow.

TheExpertiseandSkillsYouBring

This role combines hands-on designexpertisewith strong coordination across internal teams and external partners to build a new internal capability, reduce reliance on vendors, strengthen standards compliance, and deliver consistent, scalable telecommunications designs across the project portfolio.

Key capabilities include:

  • Registered Communications Distribution Designer (RCDD) certification or equivalent required

  • 10+ years designing, planning and coordinated technology rooms, structured cabling, wireless,andother low voltagesystemsin support oflarge-scale office renovations and campus builds

  • Experience shaping both high-level design strategy and detailed implementation plans across a portfolio of projects

  • Ability to develop and review construction documentation, including diagrams, plans, schedules, and equipment layouts

  • Strong discipline inmaintainingas-built documentation and tracking design changes throughout the project lifecycle

  • Proven ability toidentifyrisks, solve problems, and keep projects on schedule and within budget

  • Experience evolving company standards, specifications, and materials lists to reflect current practices and future needs

  • Ability to collaborate with architects, engineers, project teams, and vendors to deliver coordinated, adaptable solutions

  • Experience evaluating technologies and design approaches for long-term flexibility

  • Strong attention to detail with a focus on quality, consistency, and documentation

  • Experience with financial servicescompaniesand global site builds a plus

  • Ability to travel within the U.S. as needed

TheTeam

TheEI&OWorkplace Technology teamis responsible fordeliveringinfrastructureand technology solutions that enable our offices tooperateeffectively and scale for the future.

We partner closely with real estate, construction, engineering, and technology teams to deliver secure, reliable, future-ready infrastructure that supports an excellent associate experience in every location.

Fidelity manages more than11 million square feetof space in the United States and overseas, including thirteen North American and six international locations, two data centers and more than 200 retail investor centers.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:Category:Information Technology

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.


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