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Wireless Operations Manager Jobs in Kalamazoo, MI

TEAM Wireless

Store Manager

Richland, MI · On-site

$60 - $150/hr

TEAM Wireless, a Verizon Authorized Retailer Full-Time Competitive Earnings Potential: $60,000 - $150,000+ annually Store Managers are responsible for leading store operations, developing high ...

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Wireless Operations Manager information

See Kalamazoo, MI salary details

$14

$28

$76

How much do wireless operations manager jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for wireless operations manager in Kalamazoo, MI is $28.46, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $27.64 per hour, depending on experience, location, and employer.

What does a wireless operations manager do?

A Wireless Operations Manager oversees the daily operations of wireless communication networks and infrastructure. Their responsibilities include managing network performance, ensuring reliable service, coordinating maintenance and upgrades, and supervising technical staff. They also handle troubleshooting, compliance with industry regulations, and customer service issues. This role is key to maintaining seamless wireless connectivity for customers and supporting business objectives.

What are the key skills and qualifications needed to thrive as a wireless operations manager, and why are they important?

To thrive as a Wireless Operations Manager, you need a solid background in wireless network management, telecommunications systems, and a bachelor's degree in engineering or a related field. Experience with network monitoring tools, wireless infrastructure platforms, and certifications like CWNA or Cisco are typically expected. Strong leadership, problem-solving, and communication skills set outstanding candidates apart in this role. These competencies ensure efficient network performance, effective team management, and high-quality service delivery in a dynamic wireless environment.

What are some common challenges faced by wireless operations managers, and how can they be addressed?

Wireless Operations Managers often encounter challenges such as managing network outages, coordinating with cross-functional teams, and ensuring service quality in dynamic environments. Addressing these requires effective communication, proactive maintenance planning, and quick decision-making when issues arise. Building strong relationships with engineering, support, and vendor teams is key to resolving problems efficiently and maintaining seamless network operations.

What is the difference between Wireless Operations Manager vs Network Technician?

AspectWireless Operations ManagerNetwork Technician
CredentialsTypically requires a bachelor's degree in telecommunications, IT, or related field; certifications like CWNA or Cisco CCNA are commonUsually holds an associate's degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are common
Work EnvironmentOversees wireless network operations, manages teams, and plans network deployment in enterprise or service provider settingsPerforms installation, troubleshooting, and maintenance of network hardware and software, often in technical support or field roles
Employer & IndustryEmployers include telecom companies, ISPs, and large enterprises; industry focus on wireless communication and network management

The Wireless Operations Manager focuses on overseeing wireless network operations, strategic planning, and team management, while the Network Technician handles hands-on installation, troubleshooting, and maintenance tasks. Both roles require technical certifications but differ in scope and responsibilities.

What are popular job titles related to Wireless Operations Manager jobs in Kalamazoo, MI?

For Wireless Operations Manager jobs in Kalamazoo, MI, the most frequently searched job titles are:

What job categories do people searching Wireless Operations Manager jobs in Kalamazoo, MI look for?

The top searched job categories for Wireless Operations Manager jobs in Kalamazoo, MI are:

Wireless Operations Manager jobs near you
Infographic showing various Wireless Operations Manager job openings in Kalamazoo, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,204 per year, or $28.5 per hour.

Wireless Sales consultant

Battle Creek, MI • On-site

iAG Wireless | AT&T Authorized Retailer
See more jobs at iAG Wireless | AT&T Authorized Retailerexternal

$2.5K - $11K/mo

Other

Medical, Dental, Vision

Re-posted 12 days ago

Job description

Benefits
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance
  • Wellness resources
Wireless Sales Consultant

Full-Time | iAG Wireless — AT&T Authorized Retailer

Now Hiring — Earn $2,580 to $11,000+ Per Month

Hourly Base Pay + Uncapped Commission + Bonuses

Average Annual Compensation: $63,500+

Work Location: This position may require rotating between 2–3 nearby retail locations within your assigned market.

Looking for a Career Where Your Income Has No Ceiling?

iAG Wireless is looking for hungry, competitive, and money-motivated individuals who want more than an hourly paycheck.

This is a performance-driven sales position where your effort has a direct impact on your income. You will receive hourly base pay in addition to uncapped commission and bonus opportunities. There is no company-imposed limit on how much commission you can earn.

Our team members have the opportunity to earn between $2,580 and $11,000+ per month, with average annual compensation of approximately $63,500 or more. Actual earnings depend on individual performance, hours worked, experience, and other factors.

No wireless experience is required. We provide paid training, hands‑on coaching, and ongoing mentorship. We can teach you our products, systems, and sales process.

We can teach sales. We cannot teach hunger.

What We Offer
  • Hourly base pay on top of commission
  • Unlimited, uncapped commission
  • Average annual compensation of $63,000+
  • Opportunity to earn $2,580–$11,000+ per month
  • Weekly and monthly bonus opportunities
  • Paid training
  • Hands‑on coaching and mentorship
  • Unlimited $500 employee referral bonuses when requirements are met
  • Up to 50% off eligible AT&T phone service
  • Up to 50% off eligible accessories
  • Health, dental, and vision insurance for eligible employees
  • Opportunities for advancement into leadership and management
  • A competitive culture that recognizes and rewards performance
What You’ll Do
  • Help customers find the best AT&T wireless, internet, entertainment, and accessory solutions
  • Review customer accounts and identify opportunities to improve service or provide additional value
  • Recommend smartphones, tablets, accessories, protection plans, and complete account solutions
  • Build customer relationships and deliver an exceptional customer experience
  • Generate new business through customer outreach, follow‑up calls, referrals, and appointment setting
  • Meet and exceed individual and team sales goals
  • Maintain current knowledge of AT&T products, services, promotions, and pricing
  • Assist with daily store operations, merchandising, and maintaining a professional environment
  • Occasionally work at or rotate between 2–3 nearby locations within your assigned market
What We’re Looking For
  • Hungry, self‑motivated, and driven to earn more
  • Competitive and goal‑oriented
  • Coachable and willing to apply feedback
  • Confident and comfortable communicating with customers
  • Reliable, punctual, and accountable
  • Positive attitude and strong work ethic
  • Comfortable working in a fast‑paced, performance‑based environment
  • Available to work retail hours, including evenings, weekends, and some holidays
  • Previous sales, wireless, retail, or customer service experience is preferred but not required
Build a Career Based on Your Performance

At iAG Wireless, your income and advancement are not determined by seniority alone. We promote from within and invest in employees who consistently produce results, support their team, remain coachable, and demonstrate leadership.

We will provide the training, tools, and support. What you do with the opportunity is up to you.

If you are ready to work hard, compete, improve, and take control of your earning potential, apply today.

iAG Wireless is an independently owned and operated AT&T Authorized Retailer and is an equal opportunity employer.

This is a real opportunity to build a high‑income career. We provide the hourly pay, uncapped commission, bonuses, training, and support—your ambition determines how far you take it.

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