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Wireless Operations Manager Jobs in Texas (NOW HIRING)

Collabera

Sr. Network Engineer

Frisco, TX

$97K - $133K/yr

... Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced ... Wireless) operations across all business units of Client's. * They monitor and optimize the ...

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Wireless Operations Manager information

What are the key skills and qualifications needed to thrive as a wireless operations manager, and why are they important?

To thrive as a Wireless Operations Manager, you need a solid background in wireless network management, telecommunications systems, and a bachelor's degree in engineering or a related field. Experience with network monitoring tools, wireless infrastructure platforms, and certifications like CWNA or Cisco are typically expected. Strong leadership, problem-solving, and communication skills set outstanding candidates apart in this role. These competencies ensure efficient network performance, effective team management, and high-quality service delivery in a dynamic wireless environment.

What does a wireless operations manager do?

A Wireless Operations Manager oversees the daily operations of wireless communication networks and infrastructure. Their responsibilities include managing network performance, ensuring reliable service, coordinating maintenance and upgrades, and supervising technical staff. They also handle troubleshooting, compliance with industry regulations, and customer service issues. This role is key to maintaining seamless wireless connectivity for customers and supporting business objectives.

What are some common challenges faced by wireless operations managers, and how can they be addressed?

Wireless Operations Managers often encounter challenges such as managing network outages, coordinating with cross-functional teams, and ensuring service quality in dynamic environments. Addressing these requires effective communication, proactive maintenance planning, and quick decision-making when issues arise. Building strong relationships with engineering, support, and vendor teams is key to resolving problems efficiently and maintaining seamless network operations.

What is the difference between Wireless Operations Manager vs Network Technician?

AspectWireless Operations ManagerNetwork Technician
CredentialsTypically requires a bachelor's degree in telecommunications, IT, or related field; certifications like CWNA or Cisco CCNA are commonUsually holds an associate's degree or technical certification; certifications like CompTIA Network+ or Cisco CCNA are common
Work EnvironmentOversees wireless network operations, manages teams, and plans network deployment in enterprise or service provider settingsPerforms installation, troubleshooting, and maintenance of network hardware and software, often in technical support or field roles
Employer & IndustryEmployers include telecom companies, ISPs, and large enterprises; industry focus on wireless communication and network management

The Wireless Operations Manager focuses on overseeing wireless network operations, strategic planning, and team management, while the Network Technician handles hands-on installation, troubleshooting, and maintenance tasks. Both roles require technical certifications but differ in scope and responsibilities.

What are popular job titles related to Wireless Operations Manager jobs in Texas? For Wireless Operations Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Wireless Operations Manager jobs in Texas look for? The top searched job categories for Wireless Operations Manager jobs in Texas are:
What cities in Texas are hiring for Wireless Operations Manager jobs? Cities in Texas with the most Wireless Operations Manager job openings:
Wireless Operations Manager jobs near you
Infographic showing various Wireless Operations Manager job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Sales Operations Manager (63715)

Mobile Link

Sugar Land, TX • On-site

$60K - $75K/yr

Full-time

Posted 5 days ago

Job description

POSITION OVERVIEW
This role is responsible for driving overall sales performance and operational excellence across the market by partnering closely with Sales Directors and District Managers. The position focuses on identifying growth opportunities, addressing performance gaps, and ensuring consistent achievement of sales targets and key performance indicators (KPIs).
  • Partner with Sales Directors to identify focus areas, address underperformance, and drive growth across daily and weekly sales outcomes.
  • Monitor and optimize sales metrics, including activations, upgrades, accessories, device protection, plan mix, AutoPay, multi-line take rate, labor usage, and MyCricket app adoption.
  • Lead District Manager development, facilitate daily strategy calls, and maintain alignment through consistent documentation and strategic follow-ups.
  • Analyze sales trends to uncover insights, prepare and distribute daily reports, and deliver actionable recommendations to leadership.
  • Support frontline talent development by collaborating with Training and Field Leadership to elevate store performance and remove revenue blockers.
  • Manage local marketing execution, including social media validation and event tracking through the Events Management Portal (2 monthly for salaried managers, 1 for hourly/senior managers).
  • Contribute to weekly executive calls with full prep: performance tracking, employee trends, compliance, and detailed recap documentation.
  • Resolve operational escalations quickly and coordinate cross-departmentally to ensure seamless execution of company initiatives.
  • As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
  • Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

ACCOUNTABILITIES AND PERFORMANCE MEASURES
  • Maximize the impact of support and training resources to drive sales team productivity
  • Consistently achieve strategic goals set by executive leadership
  • Ensure all stores within the market meet or exceed Sales Goals and KPI benchmarks
  • Manage staffing levels within budgeted hours while maintaining payroll efficiency and compliance
  • Build leadership bench strength and support talent pipeline development
    #MLTA1

QUALIFICATIONS
  • 3+ years in Wireless Retail and/or Multi-Unit leadership roles
  • Demonstrated ability to implement and manage sales processes that deliver results
  • Strong analytical mindset and business acumen

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