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Wireless Associate Jobs in Toronto, ON (NOW HIRING)

Staples Canada ULC

Wireless Sales Consultant

Newmarket, ON · On-site

  • Medical

  • Dental

You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and ...

Staples Canada ULC

Wireless Sales Supervisor

Bolton, ON · On-site

  • Medical

  • Dental

Associate discount * Health and Dental benefits * RRSP/DPSP * Performance bonuses * Learning ... Some of what you will do As the Wireless Sales Supervisor, you are a champion of the customer ...

Staples Canada ULC

Wireless Sales Supervisor

Markham, ON · On-site

  • Medical

  • Dental

Associate discount * Health and Dental benefits * RRSP/DPSP * Performance bonuses * Learning ... Some of what you will do As the Wireless Sales Supervisor, you are a champion of the customer ...

Staples Canada ULC

Wireless Sales Supervisor

Toronto, ON · On-site

  • Medical

  • Dental

Associate discount * Health and Dental benefits * RRSP/DPSP * Performance bonuses * Learning ... Some of what you will do As the Wireless Sales Supervisor, you are a champion of the customer ...

Glentel

Sales Associate

Vaughan, ON

CA$45K - CA$70K/yr

  • Medical

  • Dental

  • PTO

Why Youll Love Working Here At tbooth wireless , we bring the latest from Apple, Samsung, Google ... associates have earned significantly more). * Well-Being: Medical & dental benefits, flexible ...

Glentel

Sales Associate

Brampton, ON

CA$45K - CA$70K/yr

  • Medical

  • Dental

  • PTO

Why Youll Love Working Here At tbooth wireless , we bring the latest from Apple, Samsung, Google ... associates have earned significantly more). * New: Maternity Leave TopUp Program: Were proud to ...

Glentel

Sales Associate

Brampton, ON

CA$45K - CA$70K/yr

  • Medical

  • Dental

  • PTO

Why Youll Love Working Here At tbooth wireless , we bring the latest from Apple, Samsung, Google ... associates have earned significantly more). * New: Maternity Leave TopUp Program: Were proud to ...

Glentel

Sales Associate

Toronto, ON

CA$45K - CA$70K/yr

  • Medical

  • Dental

  • PTO

Why Youll Love Working Here At tbooth wireless , we bring the latest from Apple, Samsung, Google ... associates have earned significantly more). * New: Maternity Leave TopUp Program: Were proud to ...

Glentel

Sales Associate

Newmarket, ON

CA$45K - CA$70K/yr

  • Medical

  • Dental

  • PTO

Why Youll Love Working Here At tbooth wireless , we bring the latest from Apple, Samsung, Google ... associates have earned significantly more). * New: Maternity Leave TopUp Program: Were proud to ...

Glentel

Sales Associate

Hamilton, ON

CA$45K - CA$70K/yr

  • Medical

  • Dental

  • PTO

... associates have earned significantly more). * Well-Being: Medical & dental benefits, flexible ... Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more!

Glentel

Sales Associate

Newmarket, ON

CA$45K - CA$70K/yr

  • Medical

  • Dental

  • PTO

... associates have earned significantly more). * New: Maternity Leave TopUp Program: Were proud to ... Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more!

Glentel

Sales Associate

Toronto, ON

CA$45K - CA$70K/yr

  • Medical

  • Dental

  • PTO

... associates have earned significantly more). * New: Maternity Leave TopUp Program: Were proud to ... Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more!

Glentel

Sales Associate

Vaughan, ON

CA$45K - CA$70K/yr

  • Medical

  • Dental

  • PTO

... associates have earned significantly more). * New: Maternity Leave TopUp Program: Were proud to ... Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more!

Glentel

Sales Associate

Guelph, ON

CA$45K - CA$70K/yr

  • Medical

  • Dental

  • PTO

... associates have earned significantly more). * New: Maternity Leave TopUp Program: Were proud to ... Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more!

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Showing results 41-60

All JobsWireless Associate JobsWireless Associate Jobs in Toronto, ON

Wireless Associate information

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What are the most commonly searched types of Wireless jobs in Toronto, ON?

The most popular types of Wireless jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Wireless Associate jobs?

Cities near Toronto, ON with the most Wireless Associate job openings:

Wireless Associate jobs near you

Wireless Sales Consultant

Staples Canada ULC

Newmarket, ON • On-site

Part-time

Medical, Dental

Re-posted 22 days ago

Job description

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

  • Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
  • Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
  • Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
  • Responsible for achieving personal sales goals 
  • Maintain company merchandising standards, including current pricing 
  • Support asset protection procedures and privacy standards 
  • Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
  • Effectively resolves customer concerns and escalates to management when appropriate

Qualifications

Some of what you need:

  • 3 months to 1 year of wireless sales or sales experience
  • Customer focus and service orientation
  • Demonstrates strong selling ability
  • Demonstrates ability to coach others
  • Capacity to communicate with clients effectively using a variety of mediums
  • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
  • Technology savvy
  • Curious
  • Approachable
  • Passionate
  • Problem solver

Some perks and benefits

  • Associate discount
  • Health and Dental benefits
  • RRSP/DPSP
  • Performance bonuses
  • Learning & Development programs
  • And more...

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We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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