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Wireless Associate Jobs in Lima, OH (NOW HIRING)

Round Room

Retail Sales Representative

Saint Marys, OH · On-site

$55/hr

... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.

T-Mobile

Mobile Associate - Retail Sales

Wapakoneta, OH · On-site

$20/hr

Complete required training to build knowledge of retail processes, systems, and wireless technology ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

Ohio Health

Patient Support Assistant

Van Wert, OH

May utilize wireless devices and technology for coordination of healthcare e. g. scheduling ... Associate is expected to perform other duties as requested by supervisor. As a High Reliability ...

OhioHealth

Patient Support Assistant

Van Wert, OH · On-site

May utilize wireless devices and technology for coordination of healthcare e. g. scheduling ... Associate is expected to perform other duties as requested by supervisor. As a High Reliability ...

K&M Tire

IT Network Administrator

Delphos, OH · On-site

Associate Computer Science degree or equivalent experience. CCNA or equivalent knowledge level. 2 years of experience in routing, switching, wireless, and VPN technology. Network Administrator II ...

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All JobsWireless Associate JobsWireless Associate Jobs in Lima, OH

Wireless Associate information

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What cities near Lima, OH are hiring for Wireless Associate jobs?

Cities near Lima, OH with the most Wireless Associate job openings:

Wireless Associate jobs near you

Retail Sales Representative

TCC, Verizon Authorized Retailer

Saint Marys, OH

$55/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description


TCC, Verizon Authorized Retailer - Retail Sales Representative

At TCC, Verizon Authorized Retailer, we believe our communities need more than just a wireless retailer, and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities.

 

When you bring your energy, passion, and commitment to our customers and communities, we believe your success should match your effort—that’s where our pay comes in. With an uncapped commission structure, generous monthly bonuses, and an annual profit-sharing bonus, your earning potential is truly unlimited for those who are motivated to win. If you’re ready to take control of your income and build a rewarding career, we can’t wait to see what you bring to the team—apply today!

Pay

  • Average Salary: $55-65,000 per year
  • Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing
  • Hourly Guaranteed Pay
  • Same Day Pay Options

 

Day in the Life

A typical day at TCC as a Sales Associate starts with purpose. From opening the store to welcoming each customer, the focus goes beyond selling—it’s about building connections, understanding needs, and delivering solutions that truly make a difference. Every interaction, whether in-store or over the phone, is an opportunity to create value, build trust, and exceed expectations.

Success is driven by a balance of strong sales performance and genuine customer care. Supported by ongoing training, collaboration, and growth opportunities, each day contributes to developing the skills needed for a long-term career. And through community involvement, the impact of the role extends far beyond the store.

Benefits

  • Career Development
  • Paid Time Off
  • Paid Community Time
  • Paid Employees Matter Day
  • Generous Community Grant Opportunities
  • Employee Resource Groups
  • Medical, Dental, Vision
  • 401K with Company Match
  • Long-Term and Short-Term Disability
  • Critical and Accident Benefits
  • Family Related Time Off
  • Employee Assistance Program
  • Employee Referral Program
  • Verizon Wireless Discount Options
  • Rewards and Recognition

Do you have…

  • Telecommunication or wireless sales experience 
  • Experience working in a fast-paced wireless retail sales position
  • Energized by a competitive, goal-driven sales environment where performance is rewarded

Qualifications

  • At least a high school diploma.
  • Ability to work guaranteed full-time hours.
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • Ability to work in a retail, storefront environment
  • Reliable transportation. This position may require the ability to work in multiple locations.
  • Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time.
  • Ability to lift 10 pounds as needed.
  • Ability to travel is approximately 10%, based on the needs of the business.
  • Legally authorized to work in the U.S.

TCC is an Equal Employment Opportunity employer and is committed to celebrating our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status.    

A job for which military candidates are encouraged to apply. 

Working at The Cellular Connection

Perks for workers

  • Paid Time Off

  • Paid Community Time

  • Paid Employee Matters Day

  • Same Day Pay Options

  • Generous Community Grant Opportunities

  • Employee Resource Group

  • Medical, Dental, Vision

  • 401K with Company Match

  • Long-Term and Short-Term Disability

  • Critical and Accident Benefits

  • Employee Assistance Program

  • Verizon Discount Options

  • Rewards and Recognition

About The Cellular Connection, in their own words

From The Cellular Connection

Founded in 1991, TCC operates over 500 locations from coast to coast. Our long-standing relationship with Verizon allows us to make our services more accessible to customers while offering unparalleled customer service and competitive pricing. We employ nearly 2,000 people across the U.S., from sales associates to our store support team members.

Our purpose is to passionately make a difference in the lives of our employees, customers, and the communities where we live and work. TCC is a Culture of Good, Inc. company that encourages employees to give back in every community they serve. We have donated more than 1 million backpacks with school supplies to children and appreciation packs to more than 25,000 teachers across the U.S. We also host annual events to honor veterans and support child-centered nonprofits. TCC’s corporate giving program, TCC Gives, encourages nonprofits to contact their local stores to apply for support through the Community Grants program. They have surpassed $7 million in donations to local nonprofits across the country. TCC also works closely with More Than a Phone, a nonprofit that partners with local domestic violence organizations to keep survivors connected with free smartphones and data.

To learn more about TCC, visit TCCRocks.com, and connect with the company on Facebook, Twitter, LinkedIn, and Instagram.

Company values

From The Cellular Connection

We serve our employees, customers and communities through living out our 5 Promises.

CARE- we respect the people around us and embrace our differences.

CONNECT- we intentionally create space and remove barriers to promote meaningful connections because we know that representation matters.

BE AUTHENTIC - we champion authentic relationships within our business and communities we serve.

INSPIRE- we will be the example for others to follow throughout our workplace and our communities.

DRIVE THE BUSINESS- diverse teams promote cross-functional innovation, strong community relationships and overall success.

Diversity and inclusion statement

From The Cellular Connection

Come as you are; we celebrate our differences!

At TCC, equity, diversity, and inclusion are not just words. They are our guiding principles as we build our teams, cultivate leaders, and create a work environment that reflects the customers and communities in which we live and serve.​​​​​