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Wireless Associate Jobs in Leduc, AB (NOW HIRING)

Glentel

Sales Associate

Nisku, AB

CA$45K - CA$70K/yr

... associates have earned significantly more). * New: Maternity Leave TopUp Program: Were proud to ... Extras: RRSP matching, discounts on your wireless/residential services, accessories, and more!

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Wireless Associate information

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What cities near Leduc, AB are hiring for Wireless Associate jobs?

Cities near Leduc, AB with the most Wireless Associate job openings:

Wireless Associate jobs near you

Wireless Sales Associate- 3154 Sherwood Park

OSL Retail Services Inc

Sherwood Park, AB • On-site

CA$40K - CA$60K/yr

Full-time

Medical, Dental, Vision

Re-posted 4 days ago

OSL Retail Services rating

4.4

Company rating: 4.4 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

27th of 30 rated technology retailers

Job description

Overview

Wireless Sales Associate | Full-Time Sherwood Park, AB

Why Join Us?

  • $40K-$60K+ Annual Average Earnings!(Average Hourly Total: $18-$22 | Top Performers: $24+/hour)
  • Career Growth with Opportunities to Promote from Within
  • Best-in-Class Training & Ongoing Coaching
  • Comprehensive Benefits Package
  • Supportive Team Culture with Recognition & Rewards
  • Work with Canada's Leading Wireless Brands & Latest Technology

Looking for a career where your effort directly impacts your earnings? At OSL Retail Services, people are at the heart of everything we do. Founded in 2012 and recognized as one of Canada's Top 50 Best Managed Companies for the past 9 years. Walmart Canada has partnered with OSL to operate the +350 wireless kiosk locations across Canada. Whether you're starting out in your career or looking to begin a new chapter in sales, we'll provide the training, support, and growth opportunities to help you succeed.

We're looking for enthusiastic, friendly, and customer-focused Wireless Sales Associates to join our team. You'll help customers find the right wireless solutions by selling phones, plans, accessories, and more. Working in one of Canada's busiest retail environments means more customer interactions and greater earning potential. Represent Canada's leading wireless brands including Rogers, Bell, TELUS, Freedom Mobile, Virgin Plus, Fido, Koodo Mobile, and more. With thousands of customers shopping in Walmart stores every day, you'll have endless opportunities to build relationships, deliver exceptional service, and take control of your pay check.        

 

Earn More 

  • Competitive hourly wage, $16.00/Hour plus uncapped commission 
  • Earn between $40K-$60K+ annually 
  • Monthly contests and our annual President's Club incentives 
  • Annual performance reviews

Build Your Career    

  • No Sales or Wireless Experience? We'll teach you everything you need to know through award-winning, best-in-class training and ongoing development
  • Career growth opportunities with internal promotions encouraged across the organization
  • Strong support from your Store Manager and District Manager every step of the way 
  • OSL Cares: Career Advancement Scholarships, Family Support Bursaries, Donation Matching, and Charity Involvement 
  • WE@OSL: Our Women's Empowerment Mission provides mentorship, networking, and professional development opportunities. 

Comprehensive Benefits & Perks

  • Comprehensive Benefits including medical, dental, vision, and more!
  • Perks & Discounts: Enjoy savings on monthly wireless services, fitness memberships, and more through exclusive employee purchase programs. 
  • Referral Bonuses: Refer friends or family to work with us! If they get hired and stay, you get paid! 

Grow with Us!

Many of our leaders started on the front lines, making career advancement a real possibility at OSL and a key part of our award-winning culture. 

What it Takes:

  • Willingness to Learn: No experience required - we'll train you.
  • Customer Focus: Deliver exceptional customer experiences.
  • Teamwork: Work together to achieve sales goals.
  • Determination: Stay positive, resilient, and results driven.
  • Experience: Sales, customer service, retail, or marketing experience are an asset.
  • Flexible: Available to work evenings and weekends.
  • Required: 18+ and legally authorized to work in Canada on a permanent basis. 

 

Job Posting Status:  

  • This position is for an existing vacancy within our Sherwood Park Store Team 

Sound like a great fit? Apply today! We're excited to meet you! 

At OSL, we celebrate difference. We've committed to fostering an inclusive and accessible workplace where everyone feels valued, supported, and reaches their full potential. 

OSL does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. 

As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at info@oslrs.com.

Employment Type: OTHER

What OSL Retail Services employees say

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