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Wireless Associate Jobs in Ladson, SC (NOW HIRING)

AT&T

Retail Sales Consultant

Mount Pleasant, SC · On-site

$62K/yr

... Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top ...

AT and T

Retail Sales Consultant

North Charleston, SC · On-site

... Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! At AT&T, the safety of our employees and customers remains our top ...

L3HHCM20

Field Technician C (Columbia, SC)

Bonneau, SC · On-site

... Associates Degree with a minimum of 2 years of prior related experience. Preferred Additional Skills: * Industry certifications such as Network+, A+, CCNA, CCNP, or CCNA Wireless. * Experience ...

Berkeley County, SC

Network Engineer

Moncks Corner, SC · On-site

$70K - $81K/yr

Assists with the day-to-day operations, maintenance and monitoring of network and wireless ... Associate degree in a related field; * Two (2) years of related experience in business or ...

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All JobsWireless Associate JobsWireless Associate Jobs in Ladson, SC

Wireless Associate information

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What cities near Ladson, SC are hiring for Wireless Associate jobs?

Cities near Ladson, SC with the most Wireless Associate job openings:

Wireless Associate jobs near you

Retail Sales Consultant

AT&T

Mount Pleasant, SC • On-site

$62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 730 frontline employees who took The Breakroom Quiz

59th of 99 rated telecommunications companies

Job description

It’s time to take your sales career to the next level. Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together. 
  
Let’s talk about what to expect: 
  • On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine. 
  • You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers. 
  • You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance. 
  • This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs. 
  • Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals! 
  
Our Retail Sales Consultants earn between $15.76 - $18.33 per hour plus up to $13,700 + in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  
  
Joining our team comes with amazing perks and benefits: 
  • Medical/Dental/Vision coverage 
  • 401(k) plan 
  • Tuition reimbursement program 
  • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired). 
  • Sick leave 
  • Paid Parental Leave 
  • Adoption Reimbursement 
  • Disability Benefits (short term and long term) 
  • Life and Accidental Death Insurance 
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal 
  • Employee Assistance Programs (EAP) 
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone 
  
If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit! 
  
At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19. 
  
Ready to join our sales team? Apply today. 
#ConnectingOurCommunities 
 
 

Weekly Hours:

40

Time Type:

Regular

Location:

USA:SC:Mount Pleasant:1700 Shoremeade Rd:RET/RET

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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