ZipRecruiter

Log In

1

Wireless Associate Jobs in Kinston, NC (NOW HIRING)

T-Mobile

Mobile Associate - Retail Sales

New Bern, NC · On-site

$20/hr

Complete required training to build knowledge of retail processes, systems, and wireless technology ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

T-Mobile

Mobile Associate - Retail Sales

New Bern, NC · On-site

$20/hr

Complete required training to build knowledge of retail processes, systems, and wireless technology ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

T-Mobile

Mobile Associate - Retail Sales

New Bern, NC · On-site

$20/hr

Complete required training to build knowledge of retail processes, systems, and wireless technology ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

T-Mobile

Mobile Associate - Retail Sales

Kinston, NC · On-site

$20/hr

Complete required training to build knowledge of retail processes, systems, and wireless technology ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

East Carolina University

Breast Surgeon

Greenville, NC · On-site

... Associate Professor, Professor Working Title Breast Surgeon Number of Vacancies 1 Full Time ... • Wireless localization and other state-of-the art equipment • Robust portfolio of clinical ...

East Carolina University

Breast Surgeon

Greenville, NC · On-site

Wireless localization and other state-of-the art equipment * Robust portfolio of clinical trials ... Initial Screening Begins 10/29/2025 Rank Level Professor, Associate Professor, Assistant Professor ...

next page

Showing results 1-20

All JobsWireless Associate JobsWireless Associate Jobs in Kinston, NC

Wireless Associate information

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What cities near Kinston, NC are hiring for Wireless Associate jobs?

Cities near Kinston, NC with the most Wireless Associate job openings:

Wireless Associate jobs near you

Wireless Area Sales Manager - North Carolina

Cellular World

Goldsboro, NC • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 9 days ago

Job description

AT&T Wireless Area Manager
Looking for an opportunity to be part of a dynamic sales team? Want to be directly in control of your income? Cellular World, An authorized retailer of AT&T has a place for you to reach your sales career goals! With our company, you will find a challenging work environment supported by an amazing team ready to help you succeed.
Our proud reputation has been built around exceptional customer service. You can help us live up to that standard.
Position Overview:
The Area Manager is a senior leadership position responsible for leading 5 or more retail locations and 30+ employees, including Retail Sales Consultants and Retail Sales Managers. You will be recruiting, hiring, training, developing, and motivating top talent to maximize gross profit and key performance metrics in your assigned area.
POSITION RESPONSIBILITIES
  • Drive region to obtain monthly and annual sales metrics.
  • Direct and oversee all communication within your assigned region.
  • Recruit, hire, and develop top sales individuals for their region.
  • Conduct regularly scheduled store visits according to established company guidelines to ensure quality, consistency, and compliance with company policies, procedures, and standards.
  • Conduct annual performance reviews of Store Managers.
  • Ensure quality, consistency, and compliance with company policies, procedures, and store standards for appearance within the region.
  • Provide education and coaching to store managers and associates to improve operational and personnel sales skills.
  • Ability to multitask and work in an organized, efficient manner.
  • Lead teams by constant focus on ensuring positive interactions with all customers to ensure referrals and add-on sales.
  • Provide your sales team with the proper tools and resources to be successful in their jobs.

Key Qualities
  • Personal Leadership: Always lead by example.
  • Integrity: Clear commitment to a respectful workplace, diversity, and inclusion.
  • Scheduling: Assist store managers in scheduling for maximum efficiency.
  • Product Expertise: Maintain thorough knowledge of current products.
  • Merchandising: Ensure in-store presentation standards are maintained in all areas.
  • Customer Service: Provide positive and effective resolution of customer and team member concerns as the first point of escalation for store managers.
  • Partner Relationships: Build strong relationships and lines of communication with staff and carrier personnel. Manage relationships in a manner acceptable to others and to the organization.
  • Team Communication: Ensure communications from senior management are passed down to all staff. Give, receive, and respond to feedback.
  • Asset Protection: Protect company assets by following established policies, processes, and procedures.

Required Qualifications
  • Must have a valid driver's license and current auto insurance.
  • Must attend all off-site promotional events during and after business hours.
  • High school education required. Preferred Bachelor's degree or a minimum of two years of related work experience.
  • Supervisory or management experience of a sales team required; multi-unit management experience preferred.
  • Proof of achievement in a prior sales position required.
  • Enthusiasm for retail, wireless technology, and products is required.
  • Valid Driver's license required.
  • Ability to work flexible hours and travel as necessary.
  • Must be able to work at multiple locations within a district (territory may include several zip codes).
  • Must pass a background check.
  • This role benefits from bilingual communication, but we encourage all qualified candidates to apply.

Base salary & Bonus opportunities. Benefits include medical, dental, vision, and 401k with Company contribution.
We are an equal opportunity employer and value diversity at our Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply