1

Wireless Associate Jobs in Eugene, OR (NOW HIRING)

... wireless retailer, and our employees want more than just a job. We are committed to making a ... Same Day Pay Options Day in the Life A typical day at TCC as a Sales Associate starts with purpose.

Complete required training to build knowledge of retail processes, systems, and wireless technology ... Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an ...

Wireless Associate information

See Eugene, OR salary details

$14

$21

$36

How much do wireless associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for wireless associate in Eugene, OR is $21.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $23.37 per hour, depending on experience, location, and employer.

What is a wireless associate?

Wireless Associates are retail professionals who specialize in selling and supporting wireless products and services, such as smartphones, tablets, and mobile plans. They assist customers in selecting devices, activating service plans, and troubleshooting basic technical issues. Wireless Associates often work for mobile carriers or electronics retailers and are knowledgeable about the latest technology and promotions. Their goal is to provide excellent customer service while meeting sales targets.

What are the key skills and qualifications needed to thrive as a wireless associate?

To thrive as a Wireless Associate, you need strong sales abilities, product knowledge of wireless devices and plans, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and mobile device operating systems is important. Exceptional customer service, active listening, and problem-solving skills help you connect with customers and address their needs effectively. These skills ensure you can drive sales, provide reliable support, and create a positive customer experience in a fast-paced retail environment.

What are the main challenges wireless associates face when assisting customers with device troubleshooting?

Wireless Associates frequently encounter customers experiencing device issues that can range from connectivity problems to software glitches. One of the main challenges is quickly diagnosing the root cause, which requires strong product knowledge and communication skills to explain technical concepts in an easy-to-understand way. Associates must stay updated on the latest devices and carrier policies, and they often collaborate with technical support teams or escalate more complex issues. Patience and adaptability are key, as every customer and device can present unique challenges.

What is the difference between Wireless Associate vs Retail Wireless Associate?

FeatureWireless AssociateRetail Wireless Associate
CertificationsTypically none required, but some may have certifications in sales or customer serviceSame as Wireless Associate, often no formal certifications needed
Work EnvironmentRetail stores, carrier outlets, electronics retailersSame as Wireless Associate, primarily retail settings
Job ResponsibilitiesAssist customers with wireless products, troubleshoot devices, sell plansSimilar duties, focusing on customer service and sales in retail stores

The Wireless Associate and Retail Wireless Associate roles are very similar, often used interchangeably. Both positions involve working in retail environments, assisting customers with wireless products, and selling plans. The main difference is the job title used by different employers, but the responsibilities and required skills are largely the same.

What cities near Eugene, OR are hiring for Wireless Associate jobs?

Cities near Eugene, OR with the most Wireless Associate job openings:

Infographic showing various Wireless Associate job openings in Eugene, OR as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,761 per year, or $21 per hour.

$19/hr

Full-time

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.


Job description

Metro by T-Mobile Wireless Retail Sales Associate

NW Cellular – Metro by T-Mobile Authorized Retailer

Location: 2419 South Santiam Highway, Lebanon OR

Compensation: Up to $19.00 per hour or more including base hourly rate, commissions, and incentives plus amazing employee benefits and perks.

Full Time

NW Cellular, a Metro by T-Mobile Authorized Retailer, is jumping into the Milwaukee scene. We are looking for energetic, passionate, and success-driven people to join our Metro by T-Mobile Wireless Retail Sales team. As a Metro by T-Mobile Wireless Retail Sales Associate for NW Cellular your role will be to work with our fantastic customers, educating them on the Metro by T-Mobile Products and Services we offer and guide them through the selection and buying process. The ideal candidate will have experience in retail environments, understand how to do outbound activities to drive customers into our locations, be driven by goals and accomplishments, and be focused on delivering an exceptional customer experience to earn repeat business.

As a Metro by T-Mobile Wireless Retail Sales Associate for NW Cellular, you will enjoy some great perks:

  • Strong base pay and an uncapped commission schedule are designed to reward you for your selling efforts.
  • Significant opportunities to grow in our company.
  • Comprehensive Healthcare package including Medical, Dental, and Vision coverage.
  • Employee discounts on Metro by T-Mobile Wireless Service.
  • Employee discounts on devices and accessories.
  • Great and fun working atmosphere.
  • Significant opportunities to grow in our company.
  • Win cash and prizes through various sales contests throughout the year.

As a Metro by T-Mobile Wireless Retail Sales Associate for NW Cellular, you will be:

  • Creating the ideal customer experience for each customer, every day.
  • Assisting new and existing customers throughout the sales process.
  • Educating our customers on all the Metro by T-Mobile Products and Services we offer.
  • Producing sufficient sales to meet and exceed company and location production standards.
  • Handling all customer situations as trained to completely satisfy customers’ needs.
  • Assisting the Store Manager in tasks assigned to you personally or the team.
  • Completing all required training as directed by Metro by T-Mobile and NW Cellular.
  • Setting an example of personal and professional conduct for employees and others.
  • Developing your professional skills to take on additional responsibilities that would