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Wireless Account Representative Jobs in Iowa (NOW HIRING)

Afni

Remote Customer Service Representative

Johnston, IA · On-site

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability ...

Victra

Sales Support Rep Part-Time

Osage, IA · On-site

$15.50 - $21.25/hr

Conduct thorough account reviews to understand guest needs and present thoughtful product and ... This is the opportunity to do something special and join a company revolutionizing the wireless ...

Victra

Sales Support Rep Part-Time

Okoboji, IA · On-site

$16.50 - $22.75/hr

Conduct thorough account reviews to understand guest needs and present thoughtful product and ... This is the opportunity to do something special and join a company revolutionizing the wireless ...

Victra

Sales Support Rep Part-Time

Arnolds Park, IA · On-site

$17.25 - $23.50/hr

Conduct thorough account reviews to understand guest needs and present thoughtful product and ... This is the opportunity to do something special and join a company revolutionizing the wireless ...

Victra

Sales Support Rep Part-Time

Oskaloosa, IA · On-site

$17.75 - $24.50/hr

Conduct thorough account reviews to understand guest needs and present thoughtful product and ... This is the opportunity to do something special and join a company revolutionizing the wireless ...

Victra

Sales Support Rep Part-Time

Knoxville, IA · On-site

$16.75 - $23/hr

Conduct thorough account reviews to understand guest needs and present thoughtful product and ... This is the opportunity to do something special and join a company revolutionizing the wireless ...

Victra

Sales Support Rep Part-Time

Cedar Falls, IA · On-site

$17.75 - $24.25/hr

Conduct thorough account reviews to understand guest needs and present thoughtful product and ... This is the opportunity to do something special and join a company revolutionizing the wireless ...

DSI

Entry Level Sales Representative

Urbandale, IA · On-site

$17/hr

You'll gain hands-on experience in sales and account management while working closely with a team ... Employee Profit Sharing Program * 50% AT&T wireless discount * Paid training * Great advancement ...

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Showing results 21-40

All JobsWireless Account Representative JobsWireless Account Representative Jobs in Iowa

Wireless Account Representative information

What is the difference between Wireless Account Representative vs Customer Service Representative?

AspectWireless Account RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; sales and product knowledgeHigh school diploma; communication skills
Work EnvironmentRetail stores, call centers, sales environmentsCall centers, retail, office settings
Employer & IndustryWireless carriers, telecom companiesVarious industries including telecom, retail, service
Common Search & ComparisonFocus on sales, account management, upsellingFocus on customer support, issue resolution

Wireless Account Representatives primarily focus on sales, account management, and promoting wireless products, often working in retail or call centers. Customer Service Representatives handle customer inquiries, support, and issue resolution across various industries. While both roles require strong communication skills, the Wireless Account Representative emphasizes sales and account growth, whereas the Customer Service Representative centers on customer support and problem-solving.

What is a wireless account representative?

A wireless account representative is a sales and customer service professional who assists customers with wireless service plans, device setups, and account management. They often work in retail stores or call centers, using communication and technical skills to support clients and promote wireless products and services.

What does a wireless account representative do?

A wireless account representative assists customers with mobile phone plans, device issues, and account management. They often provide product information, troubleshoot problems, and promote services, requiring good communication skills and knowledge of wireless technology.
What are popular job titles related to Wireless Account Representative jobs in Iowa? For Wireless Account Representative jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Wireless Account Representative jobs in Iowa look for? The top searched job categories for Wireless Account Representative jobs in Iowa are:
Wireless Account Representative jobs near you
Infographic showing various Wireless Account Representative job openings in Iowa as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Remote Customer Service Representative

Afni

Johnston, IA • On-site

$14.50 - $15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Afni rating

7.1

Company rating: 7.1 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

17th of 71 rated call and contact centers

Job description

Career paths start between $14.50 and $15/hr plus bonus. 

To qualify for this position, you must live in Iowa.


Why start building your career at Afni?


We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We’ve been in business since 1936, so you can be sure the career you start today will still be here tomorrow.


What do we offer?


A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.


What can you expect from your work at Afni?

This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, a cooperative environment where you can learn, grow, and advance.

What do we expect from you as part of this team?


You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.


How can you join the Afnimazing team?


You can apply online here!

Key Qualifications

  • Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management in a home office setting.
  • Customer service experience: Minimum 1 year in a customer service or sales role, with a minimum of 6 months in a call center virtual setting.
  • Available for 12 weeks of paid training, with consistent 8-hour shifts scheduled between Sunday and Saturday, 07:00AM – 01:00AM CST.
  • Available to work 8-hour shifts any day of the week, including weekends and holidays, between 07:00AM – 01:00AM CST.
  • Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.

What You Need to Thrive in Our Remote Environment:

  • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
  • 25Mbps Download/10Mbps Upload
  • Ping Rate – Less than 100 ms
  • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
  • Ability to be on webcam during working hours

What Afni employees say

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