Essential Responsibilities: * Assist members with more advanced issues concerning the processing of Bill Pay, ACH Origination & Receiving, initiating Wire Transfers, Positive Pay files, Remote ...
Essential Responsibilities: * Assist members with more advanced issues concerning the processing of Bill Pay, ACH Origination & Receiving, initiating Wire Transfers, Positive Pay files, Remote ...
Escrow Accounting Specialist
Fairfax, VA · On-site +1
$24.52 - $26.92/hr
Initiate ACH and wire transfers. Responsible for validating wire requests for propriety, preparing ... This position is open to remote work, or hybrid within the Fairfax, VA area. Equal Opportunity ...
Escrow Accounting Specialist
Fairfax, VA · On-site +1
$24.52 - $26.92/hr
Initiate ACH and wire transfers. Responsible for validating wire requests for propriety, preparing ... This position is open to remote work, or hybrid within the Fairfax, VA area. Equal Opportunity ...
Escrow Accounting Specialist
Fairfax, VA · On-site +1
$24.52 - $26.92/hr
Initiate ACH and wire transfers. Responsible for validating wire requests for propriety, preparing ... This position is open to remote work, or hybrid within the Fairfax, VA area. Equal Opportunity ...
Escrow Accounting Specialist
Fairfax, VA · On-site +1
$24.52 - $26.92/hr
Initiate ACH and wire transfers. Responsible for validating wire requests for propriety, preparing ... This position is open to remote work, or hybrid within the Fairfax, VA area. Equal Opportunity ...
Treasury Management Specialist
Richmond, VA · On-site +1
$27.82 - $41.67/hr
Business Online Banking, Remote Check Deposit, ACH, Wire Transfer initiation and Fraud Services. * Establishes solid working relationships with Business Banking partners and retail branches aligned ...
Treasury Management Specialist
Richmond, VA · On-site +1
$27.82 - $41.67/hr
Business Online Banking, Remote Check Deposit, ACH, Wire Transfer initiation and Fraud Services. * Establishes solid working relationships with Business Banking partners and retail branches aligned ...
Business Online Banking, Remote Check Deposit, ACH, Wire Transfer initiation and Fraud Services. * Establishes solid working relationships with Business Banking partners and retail branches aligned ...
Business Online Banking, Remote Check Deposit, ACH, Wire Transfer initiation and Fraud Services. * Establishes solid working relationships with Business Banking partners and retail branches aligned ...
Junior Payroll Administrator
Springfield, VA · On-site +1
... remote). What does a typical day look like for the Payroll Specialist? You will: * Process payroll ... Pay vendors using ACH or Wire Transfers. * Generate management reports and financial presentations.
Junior Payroll Administrator
Springfield, VA · On-site +1
... remote). What does a typical day look like for the Payroll Specialist? You will: * Process payroll ... Pay vendors using ACH or Wire Transfers. * Generate management reports and financial presentations.
Electrical Engineer (PLC / Ladder Logic / Controls) with Security Clearance
Dahlgren, VA · On-site +1
$105.10K - $231.10K/yr
The position is fully remote and supports long-term lifecycle sustainment and modernization of ... Provide technical knowledge transfer and documentation in support of workforce succession.
Electrical Engineer (PLC / Ladder Logic / Controls) with Security Clearance
Dahlgren, VA · On-site +1
$105.10K - $231.10K/yr
The position is fully remote and supports long-term lifecycle sustainment and modernization of ... Provide technical knowledge transfer and documentation in support of workforce succession.
Engineer III, Hogan Applications
Mclean, VA · On-site +1
$84.70K - $188.85K/yr
Overview PenFed is hiring a (Remote) Engineer III, Hogan Applications associated with our Papillion ... Deep understanding of financial operations: deposits, loans, payments, ACH/wire, ATM/debit, credit ...
Engineer III, Hogan Applications
Mclean, VA · On-site +1
$84.70K - $188.85K/yr
Overview PenFed is hiring a (Remote) Engineer III, Hogan Applications associated with our Papillion ... Deep understanding of financial operations: deposits, loans, payments, ACH/wire, ATM/debit, credit ...
Wire Transfer Remote information
What are the key skills and qualifications needed to thrive as a Wire Transfer Specialist (Remote), and why are they important?
What are some common challenges faced by professionals in remote wire transfer roles, and how can they be effectively managed?
What are wire transfer remote jobs?
What is the difference between Wire Transfer Remote vs Bank Teller?
| Aspect | Wire Transfer Remote | Bank Teller |
|---|---|---|
| Required Credentials | Basic banking knowledge, sometimes certifications in banking or finance | High school diploma, cash handling experience, sometimes banking certifications |
| Work Environment | Remote, digital platforms, customer support via phone or chat | In-branch, face-to-face customer service |
| Employer & Industry Usage | Financial institutions, online banking services | Retail banks, branch offices |
| Common Search & Comparison | Yes | Yes |
Wire Transfer Remote roles focus on processing and managing electronic fund transfers remotely, often requiring banking knowledge and digital communication skills. Bank Tellers work in physical branches, handling cash and in-person customer transactions. While both roles are within the banking industry, Wire Transfer Remote positions emphasize remote digital banking functions, whereas Bank Tellers provide face-to-face service at bank branches.

TowneBank rating
8.7
Based on 5 frontline employees who took The Breakroom Quiz
17th of 141 rated banks
Job description
Primary Purpose:
TowneBank is a relationship and friendship driven local bank focused on basic human values that will serve to create a warm sense of belonging and financial well-being among our family of members. We are seeking a Treasury Member Care Specialist II to provide advanced support for Treasury Management products including ACH Origination, Wire Transfers, Account Analysis, Corporate Online Banking (including Bill Pay), Positive Pay, Remote Deposit Capture (RDC), and other Cash Management products. TowneBank members and internal teams will rely upon the Treasury Member Care Specialist II to assist them with in-depth technical and research-related issues pertaining to their financial transactions. The Treasury Member Care Specialist II role is critical to the continued success of the Treasury Team and TowneBank members.
Essential Responsibilities:
- Assist members with more advanced issues concerning the processing of Bill Pay, ACH Origination & Receiving, initiating Wire Transfers, Positive Pay files, Remote Deposit Capture (RDC), including deposit scanners, and other Treasury/Cash Management services. Advanced issues may include NACHA ACH file troubleshooting, token setup, exception decisioning, and diagnosis and resolution of Remote Deposit Capture errors.
- Provide additional training to members and internal teammates on more technical service issues. May be asked to create and test procedures to guide the team.
- Provide support to members to resolve connectivity issues between Online Banking and External Reconciliation Platforms (ERP) such as QuickBooks and Quicken, including but not limited to offering instruction on report generation and transaction exports.
- Fulfillment of maintenance and support requests received through case/ticketing system, including monitoring of the case/ticket system for new requests. Typical requests include agreement updates to add accounts to Business Online Banking, update Online Administrators, enable certain services, and increase/decrease certain service limits.
- Conduct secondary reviews of certain maintenance updates completed by other Member Care Specialists and Implementation Specialists.
- Provide general support to business members with Treasury/Cash Management Services via inbound calls and case/ticketing system, when needed.
- Assists the Treasury Services Implementation team as needed.
- Stays abreast of system functionality as enhancements/releases are deployed. May monitor issues and suggest necessary changes post deployment, as well as assist in the documentation of updated processes and procedures.
- Escalate issues to Team Leads and/or Managers, when necessary. Work with vendors when system issues arise.
- Performs other duties and departmental functions as assigned.
- Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
Minimum Required Skills & Competencies:
- At least 2 years of previous banking experience and with knowledge of Treasury/Cash Management products, services, and software, including but not limited to Online Banking platforms, ACH Origination and Receiving, Wire Origination, Positive Pay (ACH, Check), Bill Payment, Remote Deposit Capture, ERPs such as QuickBooks and Quicken, and Cash Management/Sweeps (Excess, Deficit, Zero Balance, Insured Cash).
- 2-3 years of experience in Call Centers/Customer Service environments, preferably in a financial services industry.
- Excellent verbal and written communication skills; demonstrated ability to communicate with others professionally and tactfully, presenting information clearly and effectively.
- Ability to troubleshoot issues politely, patiently, and thoroughly with members, primarily via phone conversation.
- Intermediate-level proficiency with Microsoft Office Suite.
- Must have technical aptitude to learn, understand, troubleshoot, and navigate through multiple platforms, including but not limited to software installations, driver downloads, Treasury/Cash Management product software, and other bank systems.
- Strong time management, problem-solving skills and organizational skills.
- Accurate and detail-oriented, able to multi-task and prioritize using strong time management skills.
- Demonstrate ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades.
- Ability to work independently as well as in team environments with good interpersonal skills.
Desired Skills & Competencies:
- 3 or more years of previous banking experience and with knowledge of Treasury/Cash Management products, services, and software noted above with growing levels of responsibility.
- 4 or more years of experience in Call Centers/Customer Service environments, preferably in a financial services industry.
- Experience with FIS Platforms preferable
Physical Requirements:
- Express or exchange ideas by means of the spoken word via email and verbally.
- Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
- Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
- Not substantially exposed to adverse environmental conditions.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
About TowneBank
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Suffolk, VA, US
Year founded
1999