Window Manager Jobs in Atlanta, GA (NOW HIRING)

The Global Systems Manager is responsible for the delivery, optimization, and governance of the organization’s data center systems, including backups, patching, and monitoring. This role leads the evolution of the server and computing environment to the cloud while maintaining appropriate enterprise controls. The position combines technical and managerial responsibilities, including leading technical projects, managing a team, and supporting global services and platforms.

• Manage daily activities and resources
• Set team vision and align priorities with senior infrastructure management
• Work with business sponsors to identify technological needs and potential solutions
• Maintain on‑call rotation and ensure team responsiveness after hours
• Document standard processes and procedures
• Work with senior leadership to set quarterly goals and track progress against plans
• Create and maintain performance metrics used to measure and improve performance

• Data Center Management: Own day‑to‑day operations and strategic improvement of enterprise Data Center environments, ensuring reliability, scalability, security, and performance. Manage and monitor the VMware environment. Manage the Rubrik backup solution with regular restore testing. Ensure monthly patching via BatchPatch and Azure Arc, and maintain a scheduled monthly maintenance window. Manage and configure SolarWinds and/or PRTG monitoring solutions to ensure high availability of critical servers and services; monitor all critical server and storage components. Serve as the primary escalation point for Data Center and infrastructure platform incidents, driving root cause analysis and preventive improvements.
• Disaster Recovery: Define and manage the DR strategy for the core Data Center components and disaster recovery specific plans for the primary SQL databases. Track all yearly DR exercise tests and ensure they are completed with proper evidence. Partner with application, infrastructure, and architecture teams to ensure all critical applications complete their required yearly DR exercises and track progress. Ensure all DR documentation is up to date.
• Platform Management: Lead on‑premises server platform architecture, including server patching through BatchPatch (to be retired) and Azure Arc monitoring and patching. Enforce governance and policy standards, including RBAC, policy, naming conventions, and security baselines. Partner with application, infrastructure, and architecture teams to enable cloud migrations, refactoring, and modernization initiatives from traditional on‑premises services. Lead continuous improvement initiatives focused on reducing incidents, improving mean time to resolution (MTTR), increasing automation coverage. Manage the SQL team and ensure 24×7 coverage from the vendor with documented processes. Manage the Device 42 engineer to configure the application to support asset discovery and management. Ensure all services and documentation are up to date.
• Cloud and Identity: Engage with the Cloud team in automation‑first cloud operations, reducing manual effort and increasing deployment consistency. Understand self‑service resource provisioning for application teams through approved templates and pipelines. Review Cloud Automation documentation, runbooks, and operational standards. Understand proactive monitoring, alerting, and health dashboards using Azure‑native tools. Engage with the Identity team to become proficient in the usage of privileged roles across the environment. Experience supporting Microsoft Teams Phone (Teams Voice).
• People & Vendor Management: Lead engineers where required. Define priorities, manage capacity, and ensure predictable delivery. Manage vendor relationships, licensing, and renewals. Collaborate closely with cybersecurity, enterprise architecture, and application teams.

• Bachelor’s degree in information technology, Computer Science, or related field, or equivalent experience
• 6+ years of experience in systems engineering or platform operations, including VMware, Rubrik, and SolarWinds
• 2+ years in a people management or technical leadership role
• Strong expertise in data center platforms and management
• Proven experience implementing best practices
• Strong automation skills (PowerShell required)
• Excellent communication and stakeholder engagement skills

• Microsoft MCSE
• Experience working with multiple data center management systems
• Exposure to Azure, AWS or GCP
• Experience supporting platforms in M&A scenarios
• Exposure to industry‑standard systems engineering products

100% performed in a climate‑controlled internal office environment. Responsibilities include sitting, standing, walking, using hands and fingers to handle equipment, reaching, talking, and hearing. Frequently required to stoop, kneel, crouch, and lift weight or exert a force up to a maximum of 13kg (29lb). The role requires regular compliance with company HR, Code of Business Conduct, and safety practices.

JAS Forwarding (USA), Inc. is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. Where required by state law and/or city ordinance, this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s FormI‑9 to confirm work authorization.