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Will Call Representative Jobs in Spring, TX (NOW HIRING)

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CALL CENTER REPRESENTATIVE Required Education and Experience * Experience in using Microsoft Excel ... C. will make reasonable accommodations for qualified individuals with known disabilities unless ...

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CALL CENTER REPRESENTATIVE Required Education and Experience * Experience in using Microsoft Excel ... C. will make reasonable accommodations for qualified individuals with known disabilities unless ...

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CALL CENTER REPRESENTATIVE Required Education and Experience * Experience in using Microsoft Excel ... C. will make reasonable accommodations for qualified individuals with known disabilities unless ...

Call Counter Rep - 77011 Location: Houston, TX 77011 Schedule: Monday - Friday, 8:00 AM - 5:00 PM ... The ideal candidate will have strong communication skills, attention to detail, and the ability to ...

97650A - Clerk, Administration

Houston, TX ยท On-site

$14.75 - $19/hr

Research customer, Sales Rep and BAKEMARK Affiliate inquiries. * Back up to Will-Call and other positions as directed by Supervisor. * Provide Sales Representative vacation relief. * Files documents ...

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Remote Customer Support Representative (Must reside close to Houston) Start Date: September 16 ... Company laptop/equipment will be provided What We're Looking For * Strong customer service and ...

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Will Call Representative information

See Spring, TX salary details

$9

$15

$22

How much do will call representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for will call representative in Spring, TX is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What is a will call representative?

A Will Call Representative is responsible for managing orders that customers pick up directly from a business location rather than having them shipped. They verify customer identification, ensure that orders are accurate and complete, and coordinate with warehouse or sales staff to facilitate smooth pickups. Will Call Representatives often provide customer service by answering questions, resolving issues, and handling payment or documentation related to the order. Their role is vital in ensuring customers have a positive experience when retrieving their orders in person.

What are the key skills and qualifications needed to thrive as a will call representative?

To thrive as a Will Call Representative, you need strong organizational skills, attention to detail, and experience with order fulfillment or customer service, often supported by a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and basic office equipment is typically required. Outstanding communication, problem-solving, and time management skills help you provide excellent service and efficiently handle customer inquiries. These abilities ensure accurate order processing, minimize errors, and create a positive experience for customers picking up their purchases.

What are the most common challenges faced by will call representatives, and how can they be managed effectively?

Will Call Representatives often encounter challenges such as managing high volumes of customer pickups during peak times, ensuring accurate order fulfillment, and navigating last-minute changes or special requests. To handle these effectively, it's important to stay organized, communicate clearly with both customers and internal teams, and remain adaptable under pressure. Developing strong attention to detail and excellent customer service skills will help ensure a smooth experience for both customers and colleagues.

What is the difference between Will Call Representative vs Customer Service Representative?

AspectWill Call RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; may require basic computer skillsHigh school diploma or equivalent; strong communication skills
Work EnvironmentRetail stores, ticket offices, or event venuesCall centers, retail, or service offices
Employer & IndustryRetail, entertainment, transportationRetail, telecommunications, service industries
Primary RoleHandling customer pickups, managing will call ordersAssisting customers with inquiries, resolving issues

Will Call Representatives primarily focus on managing customer pickups and handling will call orders in retail or event settings. Customer Service Representatives provide broader support, assisting with inquiries and resolving issues across various industries. While both roles require strong communication skills, Will Call Representatives often work in specific environments like ticket offices or retail stores, whereas Customer Service Reps may work in call centers or retail outlets.

What are popular job titles related to Will Call Representative jobs in Spring, TX?

For Will Call Representative jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Will Call Representative jobs in Spring, TX look for?

The top searched job categories for Will Call Representative jobs in Spring, TX are:

What cities near Spring, TX are hiring for Will Call Representative jobs?

Cities near Spring, TX with the most Will Call Representative job openings:

Infographic showing various Will Call Representative job openings in Spring, TX as of June 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $33,154 per year, or $15.9 per hour.

Call Center Customer Service Representative - Solar

Spruce Power

Houston, TX โ€ข On-site

Full-time

Re-posted 28 days ago


Job description

Call Center Customer Service Representative I
Spruce Power

THE POSITION: Call Center Customer Service Representative I 
We're looking for a motivated and results-driven Call Center Customer Service Representative. This role serves as the first point of contact for Spruce Power customers, handling inquiries, resolving issues and providing exceptional service through phone, email and video channels.
 
  • This role is located in Houston, TX | Compensation: $17- $19 | Schedule: Full time, 40 hours per week (Call Center hours are from 8:00am to 6:00pm)
  • No Weekends
  • 40 hours per week with a structured 3 week training schedule (Monday - Friday, 9:00am - 6:00pm, 100% onsite)
  • Attendance during training is mandatory

Key responsibilities include:
What You Will Do
   Operational Responsibilities
  • Assist customers by answering their questions and concerns via inbound calls in a high-energy, metric-driven environment.
  • Provide superior customer service via phone, email, or video channels regarding customers solar system contracts.
  • Troubleshoot and resolve customer issues with a focus on first-call resolution and customer satisfaction.
  • Thoroughly update account statuses and databases regularly through proper documentation.
  • Properly validate all customer information up to and including addresses, contact information, and follow proper authentication steps
  • Establish close working relationships with team members and cross-department teams including but not limited to collections and billing.
  • Adhere to company policies, procedures and legal requirements during all interactions.
  • Access contracts and show basic understanding of language.
  • Successfully navigate multiple servicing platforms to investigate and resolve discrepancies.
  • Perform tasks and responsibilities that may be outside of the normal job description as needed.
QUALIFICATIONS
  • Minimum of 1-2 years of customer service experience, preferably in a call center environment.
  • Proficiency with computers and experience using CRM software. Experience with Ring Central, Zendesk or ServiceNow, a plus.
  • Basic understanding of consumer agreement documents.
  • Ability to type a minimum of 30 words per minute free of grammatical errors.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Strong written and oral communication skills.
  • Able to collaborate effectively and build professional relationships with internal and external customers at all levels.
  • Self-starter with an ability to work unsupervised after the initial training phase.
  • Bilingual, fluent in both English and Spanish is a plus.
  • High school diploma or equivalent from accredited institution.

BENEFITS
Spruce Power offers competitive benefits and a collaborative, purpose-driven, high-energy culture.
EQUAL OPPORTUNITY EMPLOYER
We value a diverse work environment. Spruce Power is an equal opportunity employer and hires without consideration to race, religion, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

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