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Whirlpool Customer Jobs (NOW HIRING)

Installs LLC

Customer Service Coordinator

Perris, CA · On-site

$18 - $22/hr

Join CRST as a Customer Service Coordinator supporting Whirlpool, one of the world's leading home appliance brands. If you're a strong communicator with a background in logistics customer service ...

Whirlpool

Trade Compliance Analyst

Benton Harbor, MI · On-site

This includes working closely with Whirlpool's internal customers, customs brokers and 3rd party logistics providers to manage the company's inbound and outbound logistics network. Internally, the ...

Whirlpool

Product Marketing Manager

Benton Harbor, MI · On-site

$145.40K/yr

About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company ... May conduct data mining analyses of customer data to develop marketing trends. This role in summary ...

Whirlpool

JennAir Market Manager

Olympia, WA · On-site

$101.30K - $124.40K/yr

Requisition ID: 70903 About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading ... Manage day-to-day activities with key trade customers including operations, forecasting ...

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$605

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$2.7K

How much do whirlpool customer jobs pay per week?

As of May 28, 2026, the average weekly pay for whirlpool customer in the United States is $1,003.58, according to ZipRecruiter salary data. Most workers in this role earn between $788.46 and $923.08 per week, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Whirlpool Customer, and why are they important?

I'm sorry, but 'Whirlpool Customer' is not a recognized professional job title. Please provide a valid job title for an accurate response.

What are some common challenges faced by Whirlpool Customer Service Representatives, and how can I prepare to handle them effectively?

Whirlpool Customer Service Representatives often encounter challenges such as managing high call volumes, addressing a wide variety of product issues, and assisting customers who may be frustrated or upset. To handle these situations effectively, it’s important to develop strong communication and problem-solving skills, as well as patience and empathy. Familiarizing yourself with Whirlpool’s product lines and support resources, and practicing active listening, can also help you provide clear and helpful assistance to customers.

What does a Whirlpool Customer Service Representative do?

A Whirlpool Customer Service Representative assists customers with inquiries, product troubleshooting, warranty claims, and service appointments related to Whirlpool appliances. They handle phone, email, or chat communications to resolve issues efficiently and ensure customer satisfaction. This role requires strong communication skills, product knowledge, and the ability to provide clear solutions to customers' problems.

What skills are needed for Whirlpool jobs?

Whirlpool jobs typically require strong technical skills, problem-solving abilities, and attention to detail. Depending on the role, skills such as customer service, teamwork, and familiarity with tools or machinery may also be important, along with relevant certifications or training. Adaptability and good communication are valuable across various positions within the company.

What is the difference between Whirlpool Customer vs Whirlpool Appliance Technician?

AspectWhirlpool CustomerWhirlpool Appliance Technician
CredentialsCustomer service skills, basic product knowledgeTechnical certifications, appliance repair training
Work EnvironmentCustomer homes, call centers, retail storesRepair shops, customer homes, service centers
Employer & Industry UsageWhirlpool, retail, customer supportWhirlpool, appliance repair services

Whirlpool Customers primarily seek product support, troubleshooting, and warranty assistance, focusing on customer service. In contrast, Whirlpool Appliance Technicians are trained professionals who diagnose and repair appliances, requiring technical certifications. While both roles serve the same industry, their responsibilities and credentials differ significantly.

More about Whirlpool Customer jobs
What cities are hiring for Whirlpool Customer jobs? Cities with the most Whirlpool Customer job openings:
What states have the most Whirlpool Customer jobs? States with the most job openings for Whirlpool Customer jobs include:
What job categories do people searching Whirlpool Customer jobs look for? The top searched job categories for Whirlpool Customer jobs are:
Whirlpool Customer jobs near you
Infographic showing various Whirlpool Customer job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $52,186 per year, or $25.1 per hour.
Customer Service Coordinator

Customer Service Coordinator

Installs LLC

Perris, CA • On-site

$18 - $22/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Ready to Deliver Exceptional Service?
Join CRST as a Customer Service Coordinator supporting Whirlpool, one of the world’s leading home appliance brands. If you’re a strong communicator with a background in logistics customer service — and thrive on problem-solving and building positive relationships — we want to hear from you.

How You’ll Work

  • Location: Onsite – 3722 N Redlands Ave, Perris, CA 92570
  • Schedule: Monday-Friday (8:00 AM-5:00 PM)
  • Compensation: This pay scale represents a good faith estimate of the salary/hourly wage range the company reasonably expects to pay upon hire for this position: $18.00-$22.00 per hour. A final offer amount will depend on factors such as prior relevant experience, skills, and location.
  • Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
  • Additional Compensation: Total compensation may also include other forms of pay such as overtime or discretionary incentives, as applicable.

    About the Role
    As a Customer Service Coordinator, you’ll be the first point of contact for Whirlpool customers and installers — managing inquiries, resolving issues, and ensuring escalations are addressed within strict service-level agreements (SLAs). This role requires deep logistics customer service experience, as you’ll handle scheduling, rescheduling, order updates, installer escalations, and follow-up calls while maintaining strong communication across customers, Whirlpool, and CRST’s internal teams. From performance tracking to problem resolution, you’ll help deliver on CRST’s promise of safe, reliable, and responsive service.

    What You’ll Do

    • Answer inbound calls from Whirlpool customers and provide timely information and support
    • Call customers to provide time windows for upcoming services and complete follow-up calls, including 5 Star Survey reminders
    • Receive warm leads and process product sales quickly and accurately
    • Record, track, and escalate issues to Whirlpool and CRST managers when necessary
    • Manage service orders, upload documentation, and update Whirlpool’s systems with accurate information
    • Track installer escalations and provide updates to supervisors and managers
    • Perform daily tasks including inventory scans, service order updates, and paperwork completion
    • Answer and resolve Whirlpool escalations within SLA timelines
    • Act as a liaison between Whirlpool customers, CRST service teams, and internal departments to ensure clear communication and resolution

    What Great Looks Like

    • Calm under pressure and able to manage multiple Whirlpool customer needs at once
    • Clear, empathetic communicator who listens and responds effectively
    • Detail-oriented with strong follow-through on documentation and service updates
    • Positive, team-first attitude with a focus on solutions
    • Driven to meet Whirlpool’s service-level expectations and customer satisfaction goals

    Qualifications

    Required

    • High school diploma or GED
    • Proven experience in logistics customer service (transportation, distribution, or related industry)
    • Strong communication skills, verbal and written
    • Proficiency in data entry and customer management systems

    Preferred

    • Experience supporting a large national client (e.g., Whirlpool or similar) in logistics or service coordination
    • Skilled in handling escalations and conflict resolution in high-pressure environments

    Why CRST?
    For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies like Whirlpool, we set the standard in safety, service excellence, and customer satisfaction. At CRST, you’ll find opportunities to grow, contribute, and make an impact in a company that values relationships and results.

    The CRST Core Values
    Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities

    EEO Statement
    CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.

    Let’s Build Something Great
    Apply today and join a team that supports Whirlpool customers with excellence. Your opportunity to deliver exceptional service starts here.