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Wfm Customer Service Representative Jobs in Fulton, MS

QCHI

Customer Service Representative

Tupelo, MS · On-site

$14/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

QCHI

Customer Service Representative

Tupelo, MS

$15.25 - $20.75/hr

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity ...

U-Haul

Customer Service Representative

Tupelo, MS · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Tupelo, MS

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Tupelo, MS

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Tupelo, MS · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Tupelo, MS

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Tupelo, MS · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Lincare Holdings

Customer Service Rep

Tupelo, MS

$15.25 - $20.75/hr

Customer Service Representative This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and ...

Lincare

Customer Service Rep

Tupelo, MS

$15.25 - $20.75/hr

This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician ...

Lincare Holdings, Inc.

Customer Service Rep

Tupelo, MS · On-site

$15.25 - $20.75/hr

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician ...

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All JobsWfm Customer Service Representative JobsWfm Customer Service Representative Jobs in Fulton, MS

Wfm Customer Service Representative information

See Fulton, MS salary details

$9

$17

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How much do wfm customer service representative jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for wfm customer service representative in Fulton, MS is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a WFM Customer Service Representative, and why are they important?

To thrive as a WFM (Workforce Management) Customer Service Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with WFM software such as NICE, Genesys, or Verint, and experience with CRM systems are important technical qualifications. Excellent communication, adaptability, and time management help you excel in dynamic and sometimes high-pressure environments. These skills and tools are vital for efficiently addressing customer inquiries, managing workforce schedules, and ensuring service goals are met.

How does a WFM Customer Service Representative typically interact with workforce management systems and what challenges might arise?

As a WFM (Workforce Management) Customer Service Representative, you'll regularly use WFM software to monitor schedules, track attendance, and ensure adequate coverage during peak hours. A common challenge is adapting quickly to last-minute schedule changes or unexpected call volume spikes, which requires flexibility and strong communication skills. You'll often collaborate with team leads and WFM analysts to report on staffing issues and help optimize shift coverage. This hands-on experience with scheduling tools and real-time data can open up pathways to advanced positions in workforce planning or operations management.

What is a WFM Customer Service Representative?

A WFM (Workforce Management) Customer Service Representative is a professional who handles customer inquiries and support requests while also working closely with workforce management systems. Their responsibilities often include answering customer questions, resolving issues, and ensuring efficient scheduling and staffing through WFM tools. They help maintain service levels by balancing customer needs with operational requirements. This role requires strong communication skills and a good understanding of scheduling software and customer service processes.
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Wfm Customer Service Representative jobs near you

Customer Service Representative

QC Holdings-LendNation

Tupelo, MS

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Customer Service Representative

Loan Masters is looking for an energetic, positive Full Time Customer Service Representative to join our team!

This position will be located at Store 4545 located at: 853 N. Gloster, Suite A-B Tupelo, MS 38804.

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

As a Customer Service Representative you will:

  • Complete cash transactions for our customers
  • Initiate customer loans
  • Contact customers about past due payments
  • Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:

  • Excellent customer service skills
  • Cash Handling experience
  • Ability to operate computers and standard office equipment preferred
  • Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
  • Ability to work with minimal supervision
  • Reliable attendance is an essential requirement of the position
  • Must be at least 18 years of age
  • Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:

  • Monthly bonus program
  • Steady hours, Paid Time Off, Paid Holidays

BENEFITS:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.

ABOUT THE COMPANY

QCHI (LendNation/Loan Masters) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation, Loan Masters, and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings, Loan Masters and LendNation) at our website www.qchi.com/company.

QCHI / LendNation/Loan Masters is an Equal Opportunity Employer

Customer Service Representative

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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