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Westgate River Ranch Jobs (NOW HIRING)

Front Desk Agent

FL · On-site

$16.50/hr

Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which ...

Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which ...

Lifeguard

River Ranch, FL · On-site

$16.50/hr

Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which ...

Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which ...

Lifeguard

FL · On-site

$16.50/hr

Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which ...

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Westgate River Ranch information

What is a Westgate River Ranch job?

A Westgate River Ranch job involves working at a unique dude ranch resort in Florida, offering hospitality, entertainment, and outdoor adventure experiences to guests. Employees may work in various roles, such as lodging, food service, recreation, guest services, or maintenance. These jobs often require a passion for customer service, teamwork, and a love for the outdoors. Westgate River Ranch provides employees with opportunities for career growth and an engaging work environment.

What are the key skills and qualifications needed to thrive in the Westgate River Ranch position, and why are they important?

To thrive in a role at Westgate River Ranch, candidates typically need strong hospitality, customer service, and operations management skills, often supported by experience in lodging, food service, or hospitality environments. Familiarity with reservation systems, point-of-sale (POS) platforms, and event management software is commonly required, along with any relevant hospitality certifications. Outstanding interpersonal skills, flexibility, and a proactive problem-solving attitude help team members excel in guest-facing situations. These abilities ensure guests receive memorable experiences and that operations run smoothly in a dynamic resort environment.

What is the typical work environment like at Westgate River Ranch?

Westgate River Ranch offers a unique work environment combining elements of a resort, guest ranch, and outdoor recreation facility. Staff members often work both indoors and outdoors, engaging directly with guests during activities, events, and daily resort operations. Teams are collaborative and cross-functional, with employees supporting each other to ensure exceptional guest experiences. The environment is dynamic and can be fast-paced, especially during weekends, holidays, or special events, offering plenty of variety and opportunities for learning new skills.
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What are the most commonly searched types of Westgate River Ranch jobs? The most popular types of Westgate River Ranch jobs are:
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Infographic showing various Westgate River Ranch job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Front Desk Agent

$16.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Westgate Resorts rating

6.2

Company rating: 6.2 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

13th of 20 rated holiday rentals


Job description

Company Description
Pay rate: $16.50/ hour - Use our Daily Pay benefit and get access to your pay as you need it.
Westgate River Ranch Resort & Rodeo provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which lies on 1,700 beautiful acres overlooking the scenic Kissimmee River and just one hour south of Orlando. Enjoy the surroundings and excitement that our amazing resort offers such as incredible outdoor recreational opportunities, including the River Country Water Park, horseback riding, airboat and swamp buggy rides, trap & skeet range, full-service marina and award-winning Saturday night rodeo. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.
Job Description
As a Front Desk Agent, you are the face of the resort and play a vital role in creating unforgettable experiences for our owners and guests. From the moment they arrive until their departure, you set the tone for their stay by delivering warm welcomes, friendly assistance, and exceptional service. Your professionalism, hospitality, and attention to detail help ensure every guest enjoys the true Vacation Internationale experience.
As a Front Desk Agent, you will:
  • Manage the guest registration process, including check-in/check-out, computer use, and key issuance.
  • Answer telephone and courtesy calls promptly, professionally, and courteously.
  • Research and provide information on local activities, dining options, and attractions for owners and guests.
  • Share details about the Vacation Interval (VI) program and confirm reservations upon request.
  • Dispatch guest requests to appropriate departments (e.g., maintenance, housekeeping) and follow up to ensure completion.
  • Maintain and update the service request database.
  • Organize and manage operational files and databases, including accurate data entry and filing.
  • Handle petty cash transactions and maintain banking records.
  • Encourage owners and guests to complete the "Your Opinion Counts" (YOC) survey.
  • Perform additional duties as assigned to support daily operations.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.
Qualifications
  • High school diploma, GED, or equivalent experience.
  • Strong attention to detail with excellent organizational skills.
  • Proficient in Microsoft Office and comfortable with general computer operations.
  • Excellent verbal communication skills, both in person and over the phone.
  • Ability to work independently with minimal supervision.
  • Sound judgment and professionalism when interacting with owners, guests, and team members.
  • Basic math skills with experience in inventory and cash handling.
  • Flexible schedule availability, including weekends and holidays.
  • Occasionally lift 10 - 25 pounds with or without reasonable accommodation.

Additional Information
Why Westgate?
  • Comprehensive Health Benefits - Medical, Dental, and Vision Coverage
  • Paid Time Off - Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay - Access Your Earnings When You Need Them
  • Family-Focused Benefits - Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) - Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program - Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship - Up to $40,000 for Team Members' Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement - Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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About Westgate Resorts

Sourced by ZipRecruiter

Westgate Resorts is a leading provider of diverse vacation experiences, offering affordable getaways in some of the most sought-after destinations across the United States. With resorts in various states, from sandy beaches to snow-covered mountains, we cater to families of all sizes and budgets. As a prominent figure in the timeshare and hospitality sector, Westgate remains committed to providing the best and most cost-effective vacation options as we expand our offerings.

Industry

Traveler accommodation

Company size

10,000+ Employees

Headquarters location

Orlando, FL, US

Year founded

1982