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Western Union Jobs (NOW HIRING)

Western Union

Senior Software Engineer

Austin, TX · On-site

$115K - $135K/yr

Western Union will not sponsor applicants for work visas for this position. As a part of Payments team, you will be responsible for software architecture, design, review and monitoring of ongoing ...

Western Union

VP, Head of US Digital GTM

Miami, FL · On-site

Western Union is hiring a Vice President, USA Digital GTM to lead growth for our US digital business-our largest and most strategic digital market. This is a senior leadership role focused on ...

Western Union

VP, Head of US Digital GTM

New York, NY · On-site

Western Union is hiring a Vice President, USA Digital GTM to lead growth for our US digital business-our largest and most strategic digital market. This is a senior leadership role focused on ...

Western Union

Executive Compensation Manager

New York, NY · On-site

$110K - $150K/yr

Western Union will not sponsor applicants for work visas for this position. Work Shift HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We ...

Western Union

Executive Compensation Manager

Denver, CO · On-site

$110K - $150K/yr

Western Union will not sponsor applicants for work visas for this position. Work Shift HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We ...

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Western Union information

What is the difference between Western Union vs Money Transfer Agent?

AspectWestern UnionMoney Transfer Agent
CredentialsTypically requires ID verification and basic trainingRequires similar ID checks and training, depending on employer
Work EnvironmentGlobal offices, retail locations, online platformsRetail stores, banks, or dedicated transfer outlets
Industry UsageMajor player in international money transfersService provider within the money transfer industry
Common Search IntentCompare roles, job requirements, and career pathsUnderstanding job duties and employment opportunities

Western Union and Money Transfer Agents both operate within the money transfer industry, often sharing similar credentials and work environments. Western Union is a global leader with a broad network, while Money Transfer Agents are individual or business entities authorized to facilitate transfers. Both roles require ID verification and customer service skills, making them closely related career options for those interested in financial services and international money transfers.

What are Western Union jobs?

Western Union jobs are positions offered by Western Union, a global leader in cross-border money transfer and payment services. These jobs can range from customer service and compliance, to software engineering, marketing, finance, and business operations. Employees at Western Union work to facilitate secure money transfers, prevent fraud, and support customers worldwide. Careers at Western Union often require strong communication skills, attention to detail, and a commitment to ethical business practices. The company values diversity and innovation in its workforce.

What are some common challenges faced by employees working at Western Union, and how can new hires overcome them?

Employees at Western Union often work in a fast-paced financial services environment that requires strong attention to detail, compliance with regulatory standards, and excellent customer service skills. New hires may find adapting to strict anti-money laundering (AML) procedures and learning complex transaction systems challenging at first. To succeed, it's helpful to actively participate in training sessions, seek guidance from experienced colleagues, and stay current on compliance updates. The company fosters a collaborative environment, so teamwork and open communication can help you navigate these challenges more effectively.

What are the key skills and qualifications needed to thrive as a Western Union Agent, and why are they important?

To thrive as a Western Union Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with Western Union’s transaction systems, compliance software, and cash handling procedures is important. Excellent communication, integrity, and problem-solving abilities help agents build trust and efficiently resolve customer inquiries. These skills are essential for ensuring secure, accurate transactions and maintaining regulatory compliance in a fast-paced environment.

What professions make $500,000 a year?

Professions that can earn $500,000 or more annually include senior executives such as CEOs and CFOs, specialized medical professionals like neurosurgeons and anesthesiologists, and successful entrepreneurs. High earnings often require advanced skills, extensive experience, and in some cases, ownership of a business or significant investments.

What do you need to work at Western Union?

To work at Western Union, candidates typically need a high school diploma or equivalent, relevant work experience, and good communication skills. Depending on the position, additional requirements may include background checks, customer service skills, and proficiency with financial or computer systems. Some roles may also require specific certifications or training.

How much does Western Union pay employees?

Western Union employees' salaries vary by role, experience, and location. Entry-level positions typically start around $12 to $15 per hour, while more experienced roles or management positions can earn significantly higher, often exceeding $50,000 annually. Compensation may also include benefits such as health insurance and bonuses depending on the position and location.

Is Western Union a good place to work?

Western Union offers a range of roles including customer service, sales, and financial services, often requiring strong communication skills and attention to detail. The company provides training and opportunities for advancement, but employee experiences can vary based on location and position. Overall, it is considered a stable employer within the financial services industry.
More about Western Union jobs
What cities are hiring for Western Union jobs? Cities with the most Western Union job openings:
What are the most commonly searched types of Western jobs? The most popular types of Western jobs are:
What states have the most Western Union jobs? States with the most job openings for Western Union jobs include:
What job categories do people searching Western Union jobs look for? The top searched job categories for Western Union jobs are:
Western Union jobs near you
Infographic showing various Western Union job openings in the United States as of July 2026, with employment types broken down into 64% Full Time, 26% Part Time, 5% Temporary, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution.
Senior Manager, Legal Operations - eBilling, Outside Counsel & Financial Insights

Senior Manager, Legal Operations - eBilling, Outside Counsel & Financial Insights

Western Union

Denver, CO • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 18 days ago

Western Union rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

18th of 20 rated payment service providers

Job description

Role Responsibilities
Legal Analytics & Reporting
  • Own legal spend analytics, budgeting frameworks, financial forecasting models, and accrual governance.
  • Develop, implement, and manage legal financial and operational reporting, including spend, budget-vs-actuals, forecasting, matter-level insights, and outside counsel performance metrics.
  • Deliver dashboards and executive reporting focused on financial performance, vendor efficiency, and cost optimization.
  • Define KPIs, reporting standards, data sources, and methodologies to enable consistent and reliable insights.
  • Ensure accuracy, consistency, and governance of financial and operational data across e-billing, matter management, and reporting platforms.

Legal Finance Technology & eBilling Systems
  • Serve as the business owner for eBilling and financial components of legal systems, ensuring alignment with financial processes and reporting needs.
  • Oversee system configuration, data structures, billing guidelines, invoice workflows, and reporting logic.
  • Drive automation and optimization of invoice review, accrual tracking, and reporting processes.
  • Manage vendor relationships related to legal finance technology and analytics tools.

Financial Planning, Budgeting & Leadership Reporting
  • Lead the Legal Department's financial planning cycles, including annual budgeting, quarterly forecasting, and monthly accrual processes.
  • Lead end-to-end accrual governance, including data collection, validation, variance analysis, and coordination with Finance to ensure accurate financial close.
  • Drive improvements in forecast accuracy, accrual discipline, and financial predictability.
  • Prepare budget variance analyses, executive financial summaries, and forward-looking spend insights.
  • Develop and manage matter-level budgeting and forecasting processes.
  • Design and deploy pricing strategies, including alternative fee arrangements (AFAs), to support disciplined spend and value optimization.
  • Provide strategic financial insights to support leadership decision-making, resource planning, and vendor strategy.

Outside Counsel Management (OCM) & Spend Governance
  • Serve as the single point of accountability for outside counsel strategy, legal spend governance, and vendor financial performance.
  • Own the end-to-end OCM program, including firm selection, onboarding, performance management, and panel strategy.
  • Lead preferred provider programs and vendor consolidation initiatives.
  • Own the eBilling lifecycle, including invoice intake, audit, approval workflows, and payment coordination.
  • Enforce billing guidelines and identify non-compliant billing, inefficiencies, and cost leakage.
  • Lead law firm rate negotiations, benchmarking efforts, and AFA structuring.
  • Develop reporting frameworks to evaluate outside counsel performance across cost, efficiency, and outcomes.
  • Ensure outside counsel compliance with accrual requirements, billing standards, and financial governance processes.

Role Requirements
  • Bachelor's degree in Business, Finance, Information Systems, Analytics, or related field (or equivalent experience)
  • 5-8+ years of experience in legal operations, legal finance, analytics, eBilling, or spend management roles
  • Demonstrated experience owning legal financial systems, reporting, or eBilling platforms
  • Strong expertise in legal billing practices, invoice review, and outside counsel management
  • Advanced financial modeling, forecasting, and analytical skills
  • Experience partnering with senior stakeholders across Legal, Finance, Procurement, and IT
  • Advanced proficiency in Excel and data visualization tools (Tableau, Power BI)
  • Strong communication skills with the ability to translate complex financial data into actionable insights

Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.
Work Shift
HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your United States specific benefits include:
  • Paid Time off
  • Medical, Dental and Life Insurance
  • Parental Leave
  • Global Adoption Assistance
  • 4% Western Union Contribution to 401K

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Salary
The annual base salary range is $130,000 to $160,000 USD per year. Total on-target compensation includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.
Other Details
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting on the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-AV1
#LI-HYBRID
Estimated Job Posting End Date:
08-10-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

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