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Western Towing Jobs (NOW HIRING)

Freightliner-Western Star of Maine

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Service Writer

Houlton, ME · On-site

$24/hr

Freightliner-Western Star of Maine is seeking enthusiastic, organized, and hard-working individuals ... towing and temporary transportation * Other tasks and duties may be assigned Requirements: * High ...

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How much do western towing jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for western towing in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.28 per hour, depending on experience, location, and employer.

What is a Western Towing?

A Western Towing job typically involves towing, recovering, and assisting vehicles that are broken down, illegally parked, or involved in accidents. Employees may operate tow trucks, interact with customers, and follow safety regulations to ensure efficient service. Duties can also include roadside assistance, vehicle storage management, and working with law enforcement or insurance agencies. Strong driving skills, mechanical knowledge, and customer service abilities are often required.

What are the typical daily responsibilities for someone working at Western Towing?

A typical day at Western Towing involves responding to dispatch calls for stranded or disabled vehicles, assessing recovery needs, safely operating tow trucks, and transporting vehicles to designated locations. You’ll interact with customers roadside, provide clear explanations of towing procedures, and complete essential documentation for each job. The role often requires working both independently and as part of a team, especially when handling complex recoveries or larger vehicles. Additionally, you may assist with light mechanical troubleshooting or coordinate with law enforcement during accident recoveries. This variety makes each day unique and provides valuable on-the-job learning experiences.

What are the key skills and qualifications needed to thrive in the Western Towing position, and why are they important?

To thrive in a Western Towing position, you need a valid commercial driver’s license (CDL), a clean driving record, and a sound understanding of vehicle recovery procedures. Experience with tow trucks, winches, and basic automotive repair tools is common, and certifications like WreckMaster or TRAA are often preferred. Excellent customer service, problem-solving ability, and the capacity to remain calm under pressure are key soft skills for this job. These skills ensure the safe, efficient, and professional recovery of vehicles while maintaining positive interactions with clients in stressful situations.

What are the most commonly searched types of Western Towing jobs? The most popular types of Western Towing jobs are:
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Western Towing jobs near you
Infographic showing various Western Towing job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,733 per year, or $22.9 per hour.

Service Writer

Freightliner-Western Star of Maine

Houlton, ME • On-site

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

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Job description

We are growing!! Freightliner-Western Star of Maine is seeking enthusiastic, organized, and hard-working individuals to join our team. Come and join a winning team that extends from Westbrook to Fort Kent. Our Houlton location has been actively serving customers for 14 years! We are looking for a service writer with great customer service skills that craves a fast-paced environment. Pay will depend on experience.

Responsibilities:

  • Ascertains problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; checking vehicle maintenance records; examining service schedules
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Calculating customer's estimates for materials, supplies, labor, and deductibles
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
  • Monitoring RO’s and determining form of payment before closing. This will include warranty and/or third party billing
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
  • Other tasks and duties may be assigned

Requirements:

  • High School Diploma or GED equivalent
  • Knowledge of heavy-duty truck/engine repair and installation.
  • Must have time management skills and ability to multi-task

Benefits:

  • Health, dental and life insurance
  • 401k
  • Vacation, sick and personal time
  • Uniforms
  • Holidays

Schedule:

  • 8-10 hour shift
  • Day shift
  • Monday to Friday
  • Overtime

Have any questions? Give us a call!

Company Description

We are a heavy truck/trailer repair shop, dealership, and tire shop that has locations spanning from Westbrook to Fort Kent. We are actively seeking individuals that desire a fast-paced environment to thrive in. We offer great benefits, opportunities for advancement, employee discount, and flexibility. Contact us for more information!