Wellstar Health Coach Jobs (NOW HIRING)

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

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Day (United States of America)Job Summary:The WellStar Medical Group Practice Manager (PM) is an integral role within WellStar Health System. This leader integrates patient experience, operational effectiveness, cultural integration, and system outcomes within the practice(s). As a member of the WellStar Medical Group, the PM is directly responsible for the overall office operations including directing daily clinical and business functions. The PM will plan, supervise, and coordinate day-to-day operations of a WellStar Medical Group practice. The PM is also responsible for maintaining compliance with all regulatory agencies associated with WellStar Health System and WellStar Medical Group. Additionally, the PM will be responsible for practice specific regulations as it applies to their specialty. The PM selects and hires employees according to WellStar's established guidelines; while monitoring, coaching, developing and evaluating performance of staff on an ongoing basis in accordance with WellStar's performance standards. The position will maintain clinical quality, financial viability, patient experience, staff, and provider engagement. In collaboration with associated departments, the PM Maintains proficiency in business operations and resolves operational issues and problems. The PM will support eight (8) or more providers (physicians and advanced practice professionals) with two (2) or more locations; or one (1) location with ten (10) or more providers. A PM leader may also support one (1) Urgent Care facility as this is a site that operates seven days per week with availability and holidays.Core Responsibilities and Essential Functions:Practice Operations/ Financial Resource ManagementAssures resource management to achieve practice business goals.Manages practice operations to assure financial viability through service quality and clinical excellence.Assures appropriate IS and communication systems are available to meet practice needs.Administers accounting and financial control systems, accounts receivables and budgetsUtilizes financial and operational principles in daily and long-term practice operationsLeadership and Professional ResponsibilityCultivates a relationship of mutual respect and trust with providers and staff. Works in conjunction with Director of Practice Operations to facilitate provider understanding and acceptance of good business management.Seeks out opportunities to network and enhance practice management knowledge base. Actively participates in organizational activities and continuing education.Exhibits professionalism in dress, style, and manner.Patient ExperienceAdheres, supports, and embodies WellStar Health Systems mission, vision, and credo.Patient Experience: Embrace and influence patient experience through AIDET and NRC reportsResponsible for meeting patient experience goals through operational effectiveness, patient follow up, and standardization of practices.Employee Engagement: The ability to extend and grow trust through leadership behaviorsHuman Resource ManagementAdheres to WellStar Health Systems policy and procedure regarding overall human resource management and applies such policies and procedures consistently.Demonstrates effective hiring and management of staff.Employee engagement/ performance management, training, and evaluationCompliant with State and Federal lawsClinical QualityWorks collaboratively with WMG Clinical Services and WMG Clinical Informatics to improve clinical quality outcomes through:Quality controlInfection PreventionMed reconciliation, immunizations, diabetes education, etc.Supporting the nursing process, policy, and procedures across the continuumRole clarity of all clinical staff, including RNs, LPNs, and Medical AssistantsSupport clinical competency of licensed and unlicensed clinical staffVision, Strategic Planning and Business PlanningUnderstands, supports and communicates to the practice the WellStar Health System vision, strategic plan and business planAligns practice goals with organizations mission to ensure outstanding quality and serviceCreates the culture needed to carry out the strategic objectives and organizational goals related to quality and serviceIdentifies opportunities for continuous growth via patient access, operational workflows, and patient outcomesCompliance and Risk ManagementSupports and applies a working knowledge of WellStar Health Systems Standard and Department Policies and Procedures.Upholds all applicable regulatory agency guidelinesPerforms other duties as assignedComplies with all Wellstar Health System policies, standards of work, and code of conduct.Required Minimum Education:

• Associates General or Bachelors Business Administration/Management or Bachelors Other

Required Minimum License(s) and Certification(s):All certifications are required upon hire unless otherwise stated.

Additional License(s) and Certification(s):Required Minimum Experience:Minimum 3 years of management experience Required orCompletion of a Wellstar Administrative Fellowship Required or7 years of management experience in lieu of Bachelor's degree RequiredRequired Minimum Skills:Professional-level computer skills and advanced experience with Microsoft Office.Excellent written/ verbal communication and presentation skills; a superior degree ofprofessionalism, diplomacy, and discretion; excellent judgment, problem-solving and decisionmakingskills; as well as strong customer-service skills.Works closely with physicians, other providers, and WellStar Administration to establish and meetshort- and long-term strategic practice goals.Understands and applies fundamental principles of financial analysis, strategic planning, operations,human resources, and information systems.Consistently demonstrates strong leadership skills with the ability to motivate and develop staff,collaborate with physicians, and maintain positive patient interactions.Proactively searches for and recommends opportunities to enhance practice services and revenue

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