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Wellspan Health Patient Service Representative Jobs

Crouse Hospital

Patient Service Representative

Syracuse, NY · On-site

$15.50 - $20/hr

Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account ... The Patient Service Representative provides secretarial and phone support for the organization ...

Crouse Hospital

Patient Service Representative

Syracuse, NY · On-site

$15.50 - $20/hr

Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account ... The Patient Service Representative provides secretarial and phone support for the organization ...

Crouse Hospital

Patient Service Representative

Syracuse, NY · On-site

$15.50 - $20/hr

Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account ... The Patient Service Representative provides secretarial and phone support for the organization ...

Crouse Hospital

Patient Service Representative

Syracuse, NY · On-site

$15.50 - $20/hr

Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account ... The Patient Service Representative provides secretarial and phone support for the organization ...

Crouse Hospital

Patient Service Representative

Syracuse, NY · On-site

$15.50 - $20/hr

Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account ... The Patient Service Representative provides secretarial and phone support for the organization ...

Crouse Hospital

Patient Service Representative

Syracuse, NY · On-site

$15.50 - $20/hr

Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account ... The Patient Service Representative provides secretarial and phone support for the organization ...

Crouse Hospital

Patient Service Representative

Syracuse, NY · On-site

$15.50 - $20/hr

Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account ... The Patient Service Representative provides secretarial and phone support for the organization ...

Crouse Hospital

Patient Service Representative

Syracuse, NY · On-site

$15.50 - $20/hr

Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account ... The Patient Service Representative provides secretarial and phone support for the organization ...

Crouse Hospital

Patient Service Representative

Syracuse, NY · On-site

$15.50 - $20/hr

Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account ... The Patient Service Representative provides secretarial and phone support for the organization ...

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All JobsWellspan Health Patient Service Representative Jobs

Wellspan Health Patient Service Representative information

See salary details

$13

$19

$26

How much do wellspan health patient service representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for wellspan health patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What skills do you need to be a patient representative?

A Wellspan Health Patient Service Representative needs strong communication and interpersonal skills to interact effectively with patients and staff. They should have good organizational abilities, attention to detail, and proficiency with computer systems and electronic health records. Customer service experience and the ability to handle sensitive information are also important for this role.

What is the difference between Wellspan Health Patient Service Representative vs Wellspan Health Medical Assistant?

AspectWellspan Health Patient Service RepresentativeWellspan Health Medical Assistant
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; medical assisting certification preferred
Work EnvironmentFront desk, call center, patient check-in areasClinical settings, exam rooms, patient care areas
Job FocusPatient scheduling, billing, insurance verificationAssisting with clinical procedures, taking vital signs

The Wellspan Health Patient Service Representative primarily handles administrative tasks like scheduling and insurance, working in front-office settings. In contrast, the Medical Assistant combines administrative duties with basic clinical tasks, working directly with patients in clinical environments. Both roles are essential in healthcare delivery but differ in responsibilities and work settings.

What is another name for a patient service representative?

Another name for a patient service representative is a front desk associate or medical receptionist. These roles involve managing patient check-ins, scheduling appointments, and handling administrative tasks in healthcare settings. The titles are often used interchangeably depending on the organization.

What is the WellSpan hiring process?

The WellSpan Health Patient Service Representative hiring process typically involves submitting an online application, completing an initial screening, participating in one or more interviews, and possibly undergoing background checks and skills assessments. Candidates should prepare to demonstrate customer service skills and familiarity with healthcare systems during the process.

How to become a healthcare customer service representative?

To become a healthcare customer service representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with healthcare terminology, and proficiency with computer systems or electronic health records can improve job prospects. Some employers may also require certification in healthcare customer service or related areas.
Patient Service Representative

Patient Service Representative

Clinical Associates, P.A.

Pikesville, MD • On-site

$16.75 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Description



At Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We also offer unique services like our nuclear stress testing facility.


We are seeking to add a Full Time Patient Service Representative to our team in Pikesville located in the Woodholme Medical Building at 1838 Greene Tree Road! Call Center experience is preferred! Our ideal candidates must be willing to work in a team environment which includes a call center and go above and beyond in providing customer service to our patients. We are a multi-specialty healthcare setting that offers enrichment and an opportunity for growth.


Shift: Monday - Friday 8:30 am - 4:30 pm


The Patient Service Representative is the first point of contact and provides a professional, supportive, and nurturing experience for patients and visitors via telephone and / or in person. The PSR is responsible for answering all incoming phone calls for the healthcare provider, scheduling appointments, and documenting messages in the EMR system.


The Patient Service Representative must be detail oriented and possess the ability to multi-task to ensure that all front desk protocols are being performed efficiently and accurately.


The Patient Service Representative will perform duties including but not limited to:

  • Identifying and quickly assessing the nature of calls and acting appropriately to provide prompt, professional service.
  • Scheduling appointments
  • Verifying insurance / resolving eligibility issues prior to a scheduled appointment.
  • Collecting co-pays, deductibles, and account balances.

Requirements:

  • High School Diploma or G.E.D. (Required)
  • Medical Office experience is preferred.
  • Call Center experience is preferred.
  • Basic arithmetic and money calculating skills.
  • Excellent patient care and customer service skills.
  • EMR skills preferred.

Benefits

  • Paid Time Off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • 401(k) matching

Clinical Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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