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Weekend Zendesk Jobs in Edison, NJ (NOW HIRING)

BettingJobs

Customer Support Agent

Jersey City, NJ · On-site

$19.50 - $26/hr

Ability to work shifts, including evenings, weekends, and holidays (24/7 operation). * Basic ... Experience using customer support platforms (Zendesk, Freshdesk, Salesforce, etc.

Lotto.com

Customer Success Agent

Jersey City, NJ

$45 - $55/hr

Key ResponsibilitiesManage customer communication, primarily through live chat and emailEducate users on platform services and featuresMaintain robust records and updates within Zendesk and ...

Synthesia Limited

Customer Support Associate

New York, NY · On-site

$50K/yr

Good computer skills and experience with CRM systems and other customer support software (Zendesk ... Flexibility to work different shifts, bank holidays and weekends as and when required Success will ...

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All JobsZendesk JobsWeekend Zendesk JobsWeekend Zendesk Jobs in Edison, NJ

Weekend Zendesk information

What is the difference between Weekend Zendesk vs Weekend Customer Support Representative?

AspectWeekend ZendeskWeekend Customer Support Representative
Required CredentialsBasic customer service skills, Zendesk platform familiarityCustomer service skills, possibly Zendesk experience
Work EnvironmentRemote or on-site, tech-focused support teamsRemote or on-site, customer-facing roles
Employer & IndustryTech companies, SaaS providersRetail, e-commerce, service industries

Weekend Zendesk roles typically focus on technical support using Zendesk software, often within tech companies or SaaS environments. Weekend Customer Support Representatives handle general customer inquiries across various industries. While both roles require customer service skills, Weekend Zendesk positions emphasize platform-specific knowledge, making them more specialized for tech support tasks.

Does Weekend Zendesk allow remote work?

Weekend Zendesk positions typically offer remote work options, allowing employees to perform customer support tasks from home. The availability of remote work may depend on the company's policies and the specific role requirements, such as familiarity with Zendesk software and communication tools. Candidates should verify remote work policies during the application process.

Is Weekend Zendesk a good company to work for?

Weekend Zendesk is a role that involves providing customer support using Zendesk software, often on a part-time or weekend schedule. The work environment and employee satisfaction can vary, so researching reviews and company policies is recommended for potential applicants.

What are the most commonly searched types of Zendesk jobs in Edison, NJ?

The most popular types of Zendesk jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Weekend Zendesk jobs?

Cities near Edison, NJ with the most Weekend Zendesk job openings:

Weekend Zendesk jobs near you
Infographic showing various Weekend Zendesk job openings in Edison, NJ as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Social Media Support Specialist (NYC, Weekend Shift, Sunday to Thursday)

Replit

New York, NY • On-site

$100K - $145K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
Role Summary
As a Social Media Support Specialist, you are at the forefront of helping developers create while managing our social media presence and community interactions. You'll assist developers with complex technical issues, billing inquiries, account management, and product usage questions across multiple channels including X (Twitter), LinkedIn, Reddit, Apple/Google Play stores, and other relevant platforms.
You will help bubble up what is important to Replit's engineering and Product teams, and what needs improvement to your own team, while also serving as a key voice in our social media community engagement.
We use tools like Zendesk, Sprout Social, Linear, Slack, Stripe, Orb, Notion, and Replit itself to get the job done, alongside social media management platforms for X, LinkedIn, and Reddit.
You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life.
In this role you will...
  • Work directly with Replit customers via support tickets and social media accounts to solve account, billing, and product issues
  • Manage and respond to customer inquiries and community discussions on X (Twitter), LinkedIn, Reddit, and Apple/Google Play stores, with the possibility of expanding coverage to additional platforms as we grow
  • Monitor social media channels for product feedback, technical issues, and community sentiment
  • Manage escalations from social media channels and coordinate with appropriate internal teams to ensure timely resolution
  • Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit
  • Work cross-functionally with marketing and community teams to align messaging across channels
Required skills and experience:
  • 4+ years of social media support experience, across platforms including on X (Twitter), LinkedIn, Reddit, and Apple/Google Play stores
  • Experience with support platforms (Zendesk, Sprout Social), payment systems (Stripe, Orb), and ticketing workflows
  • Proven ability to work efficiently in fast-paced, high-volume support environments with strict productivity metrics.
  • Strong written communication skills for public-facing social media interactions
  • Comfort operating with autonomy and ambiguity
  • Ability to maintain brand voice and tone all channels
  • Strong understanding of each social platform's distinct audience and etiquette
  • Understanding of developer communities and technical terminology

Nice to have:
  • Experience with community management or developer relations
  • Background in B2B SaaS customer success or support
  • Experience with AI tools (Claude, ChatGPT, etc.)
  • Experience with Replit

Tools + Tech Stack for this role
  • Zendesk
  • Stripe
  • Slack
  • Orb
  • Linear
  • Sprout Social
  • Notion
  • Replit

This role may not be a fit if
  • You prefer predetermined static processes
  • You need all information laid out
  • You struggle with demanding users
  • You are uncomfortable representing the companies voice publicly

This is a full-time role that can be held from our NYC office. The role has an in-office requirement of a hybrid schedule.
Full-Time Employee Benefits Include:
Competitive Salary & Equity
401(k) Program with a 4% match (US Only)
Health, Dental, Vision and Life Insurance
Short Term and Long Term Disability
Paid Parental, Medical, Caregiver Leave
Flexible Time Off (FTO) + Holidays
Commuter Benefits (In-Office & US Only)
Monthly Wellness Stipend
Autonomous Work Environment
In Office Set-Up Reimbursement (In-Office Only)
Quarterly Team Gatherings
In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
  • Meet the Replit Agent
  • Replit: Make an app for that
  • Replit Blog
  • Amjad TED Talk

Interviewing + Culture at Replit
  • Operating Principles
  • Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Apply