ZipRecruiter

Log In

1

Weekend Voip Manager Jobs in Seattle, WA (NOW HIRING)

Amh

Resident Maintenance Specialist

Kent, WA · On-site

$23.19 - $27.83/hr

... VOIP phone systems, CRM, InContact, and Balto. * Excellent verbal and written communication, problem-solving, time management, and conflict resolution skills. * Flexibility to work weekends and ...

New

Cybertools

Tier 2 Technical support

Puyallup, WA · On-site

$30/hr

Azure/Entra management and cloud services administration. VoIP systems implementation and support ... Flexibility for occasional after-hours and weekend work. Ability to work independently while ...

Pivotal Solutions

Network Systems Administrator

Seattle, WA · On-site

$79K - $107K/yr

Effectively manage IT projects * Research, evaluate, propose, develop, implement and administer ... Experience deploying and maintaining VoIP solutions and supporting mobile devices and applications ...

NEOGOV

Service Desk Analyst

Kirkland, WA · On-site

$23.25 - $31.75/hr

... manages software license inventory. • Initiates and maintains network user accounts ... preferably in VoIP PBX environments. • Basic knowledge of additional peripheral technologies ...

All JobsVoip JobsWeekend Voip Manager JobsWeekend Voip Manager Jobs in Seattle, WA

Weekend Voip Manager information

What is the difference between Weekend Voip Manager vs Weekend Network Technician?

AspectWeekend Voip ManagerWeekend Network Technician
CredentialsVoIP certifications, network knowledgeNetworking certifications, technical skills
Work EnvironmentOffice, remote, or client sites managing VoIP systemsData centers, client sites troubleshooting networks
Industry UsageTelecommunications, IT servicesIT, telecommunications, networking services
Search IntentManaging VoIP systems on weekendsTroubleshooting and maintaining networks on weekends

The Weekend Voip Manager primarily focuses on overseeing VoIP systems, ensuring quality and functionality, often requiring VoIP-specific certifications. In contrast, the Weekend Network Technician handles broader network issues, including troubleshooting and repairs. Both roles are essential in telecommunications and IT industries, but they differ in scope and technical focus.

What are popular job titles related to Weekend Voip Manager jobs in Seattle, WA?

For Weekend Voip Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Weekend Voip Manager jobs in Seattle, WA look for?

The top searched job categories for Weekend Voip Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Weekend Voip Manager jobs?

Cities near Seattle, WA with the most Weekend Voip Manager job openings:

Weekend Voip Manager jobs near you

Technical Support Specialist - VOIP solutions

Zenoti

Seattle, WA

Full-time

Re-posted 14 days ago

Job description

We are seeking Technical Support Specialists to provide top-notch customer support for Zenoti's VOIP solution, Hyperconnect. You will work from our Seattle-area HQ, interfacing with customers to troubleshoot real-time communication issues, investigate network and browser-based problems, and guide customers through critical voice workflows. Your role will directly impact business continuity for clients and ensure the reliability of Hyperconnect during daily operations. This is a high-visibility role working on a high-growth product.

Key Responsibilities

  • Provide technical support to customers using Hyperconnect, with a focus on real-time troubleshooting and resolution
  • Analyze call quality issues (packet loss, jitter, latency, dropped calls) and escalate when necessary
  • Investigate end-user device setup issues (browser, OS, telephone, microphone/speaker, permissions)
  • Collaborate with internal engineering and product teams, and third-party providers, to escalate and triage VOIP-related bugs or service degradation
  • Document solutions and contribute to the Hyperconnect knowledge base and playbooks
  • Participate in shift coverage. Employees will work 40 hours per week but shift assignments range from 6am-6pm Monday-Saturday and 7am-5pm Sunday. Weekend assignments will rotate.
  • Act as an internal subject matter expert for Hyperconnect across the broader support team
  • Proactively identify and recommend improvements in product reliability and user experience
  • Will require broader knowledge of the Zenoti platform and participation in non-VOIP support activities as assigned.

Qualifications

Must-Have:

  • Customer service aptitude
  • Demonstrated sense of urgency
  • Aptitude for technical support, help desk, or NOC role supporting VOIP or real-time communication solutions
  • Familiarity with SIP, WebRTC, and browser-based voice interactions
  • Understanding of network concepts: firewalls, ports, packet inspection, DNS, NAT
  • Experience using tools such as Browser Dev Tools, Wireshark, or VOIP monitoring dashboards
  • Clear communication skills, both written and verbal - able to calmly explain complex technical topics
  • Ability to work on-site in Bellevue, WA in a rotating shift-based environment

Nice-to-Have:

  • Experience supporting Zenoti or other SaaS business management software
  • Exposure to appointment scheduling, contact center, or front-desk business processes
  • Experience in the retail or service industry
  • Prior work in a spa, salon, fitness, or wellness business
  • Familiarity with Twilio, Agora, or other CPaaS platforms
  • Basic scripting or familiarity with API interactions a plus

Apply