Job Summary:
BodySpec is transforming how people understand and improve their health through accessible DEXA scanning. As a Junior Support Engineer, you'll be the technical backbone that keeps our systems running smoothly while building the skills to grow into a full engineering role.
Responsibilities:
• Troubleshoot technical issues across our website, admin systems, and internal tools—primarily via Slack with both internal teams and external stakeholders
• Write scripts and queries to diagnose problems, pull data, and automate repetitive fixes
• File detailed bug reports for engineering with reproduction steps, logs, and your initial diagnosis
• Work directly with our engineering team to understand our tech stack and contribute to solutions
• Provide weekend tech and dev support on a rotating schedule managed by the team
• Document solutions and build internal knowledge bases so problems get solved faster over time
• Grow your technical skills with the goal of transitioning into a full engineering role
Qualifications:
Required:
• Based in Austin, TX and able to work in-person at our offices
• 0–2 years of experience in a technical support, dev support, or engineering-adjacent role (flexible if you can demonstrate the skills)
• Strong programming fundamentals—comfortable in at least one language with ability to learn others
• Experience with databases and writing queries (SQL or similar)
• Excellent written communication—you'll live in Slack and email
• Ability to thrive with direct, unfiltered feedback—we'll tell you exactly what you need to improve
• Availability for rotating weekend support coverage
Company:
BodySpec offers body fat testing using DXA scan technology. Founded in 2013, the company is headquartered in Culver City, USA, with a team of 51-200 employees. The company is currently Growth Stage.