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Weekend Tagalog Customer Service Representative Jobs in California

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Lee's Roofing

Customer Service Representative (CSR)

Fresno, CA · On-site

$16 - $21.50/hr

Flexible availability to accommodate varying shifts, including weekends and holidays if required. Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our ...

Lee's Roofing

Customer Service Representative (CSR)

Fresno, CA · On-site

$16 - $21.50/hr

Flexible availability to accommodate varying shifts, including weekends and holidays if required. Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our ...

Fix Auto

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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All JobsTagalog Customer Service Representative JobsWeekend Tagalog Customer Service Representative JobsWeekend Tagalog Customer Service Representative Jobs in California

Weekend Tagalog Customer Service Representative information

What is the difference between Weekend Tagalog Customer Service Representative vs Weekend English Customer Service Representative?

AspectWeekend Tagalog Customer Service RepresentativeWeekend English Customer Service Representative
Required CredentialsHigh school diploma, bilingual proficiency in Tagalog and EnglishHigh school diploma, fluent in English and possibly other languages
Work EnvironmentCall centers, remote setups, customer supportCall centers, remote roles, customer support
Employer & Industry UsageTelecommunications, e-commerce, tech companiesTelecommunications, e-commerce, tech companies
Common Search & ComparisonYesYes

The main difference between Weekend Tagalog Customer Service Representatives and Weekend English Customer Service Representatives lies in language proficiency. Tagalog reps serve Filipino-speaking customers, while English reps handle English-speaking clients. Both roles typically require similar credentials and work in comparable environments within the customer support industry.

What are the most commonly searched types of Tagalog Customer Service Representative jobs in California? The most popular types of Tagalog Customer Service Representative jobs in California are:
What cities in California are hiring for Weekend Tagalog Customer Service Representative jobs? Cities in California with the most Weekend Tagalog Customer Service Representative job openings:
Weekend Tagalog Customer Service Representative jobs near you

Customer Service Representative, CC

Partnership HealthPlan of California

Fairfield, CA • On-site

$29.95 - $35.19/hr

Other

Re-posted 14 days ago

Job description

Overview
To respond to member and provider inquiries regarding case management telephonically.
Ensures that callers' questions and/or problems are resolved or are directed to the appropriate
person for resolution and/or entered as a referral for case management while providing the
highest level of customer service.
Responsibilities
• Supports the Care Coordination Department by answering the ACD telephone line,
determining call urgency and routing calls appropriately
• Responds to member and provider issues and questions received through the Care
Coordination ACD line.
• Provides excellent customer service and communicates with others in accordance with
Partnership standards and expectations.
• Communicates clearly and effectively through all mediums of communication with
members, providers, vendors, community partners, and Partnership employees.
• Responds to inquiries in a timely manner
• Documents calls as appropriate.
• With direction, initiates and processes referrals to appropriate programs in accordance
with department policies, and communicates referral outcomes to referral source.
• Works with internal departments, providers, and external organizations to resolve issues
as needed.
• Manages the Care Coordination regional helpdesk and routes emails or enters referrals
appropriately
• Other duties as assigned
Secondary Duties and Responsibilities
• Provide support and assistance to coordinators and health care guides as needed.
Qualifications
Education and Experience
High School Diploma or equivalent; minimum three years
administrative experience required. Two (2) years of experience
working in a health care setting recommended.
Special Skills, Licenses and Certifications
Strong written and oral communication skills. Advanced computer
skills, including proficiency in multiple software applications including
Microsoft Office Suite and SharePoint. Strong organizational and
multitasking skills. Excellent interpersonal and customer service skills.
Bilingual skills in Spanish, Tagalog, or Russian may be preferred.
Performance Based Competencies
Must be able to work in a fast-paced environment and maintain
courtesy and composure when dealing with internal and external
customers. Ability to function effectively with frequent interruptions
and direction from multiple team members.
Work Environment And Physical Demands
More than 50% of work time is spent using a desktop computer. When
necessary, the ability to lift, carry, or move manuals and reports,
weighing up to 25 lbs.
All HealthPlan employees are expected to:
  • Provide the highest possible level of service to clients;
  • Promote teamwork and cooperative effort among employees;
  • Maintain safe practices; and
  • Abide by the HealthPlan's policies and procedures, as they may from time to time be updated.

HIRING RANGE:
$29.95 - $35.19
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

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