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Online Software Development Academic Support Specialist (Part-time)

Online Software Development Academic Support Specialist (Part-time)

ECPI University

Remote

Part-time

Medical, Retirement

Posted 16 days ago


ECPI University rating

5.7

Company rating: 5.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

502nd of 537 rated colleges and universities


Job description

Description:
This is a Remote position. This is a Part-time opportunity. Evening and weekend availability required.
Overview:
The Academic Support Specialist provides academic instructional support services to students in our Online Software Development, Coding, and Programming courses.
Responsibilities:
  • Working 1-to-1 with students to help them develop their academic skills and assist them through coursework
  • Engaging with tutoring strategies such as active listening, note-taking, asking questions, and providing encouragement to students
  • Supporting students with study skills such as reading, note-taking, organization, and time management through coaching, tutoring, and mentoring
  • Troubleshooting to provide academic technology support
  • Performing outreach to students needing additional support in their academic coursework
  • Developing and gathering additional resources through the mediums of videos, documents, articles, or websites to further support student learning
  • Documenting session notes in a learning management system
  • Supporting faculty and providing feedback on curriculum updates

Education/Experience:
Bachelor's degree in Computer Science-related program from a regionally accredited institution.
1-2 years relevant work experience within the past 5 years required
Skills/Abilities:
  • Proficiency in Key Languages: Python, Java, C++, C#, JavaScript, SQL, HTML/CSS basics
  • Proficiency in core CS concepts such as Data structures (arrays, lists, stacks, queues), Algorithms (sorting, searching, recursion), Object-Oriented Programming (OOP), and Basic database management (SQL),
  • Experience with Software Development Tools such as Git/GitHub (version control basics), Visual Studio.
  • Experience with Debugging tools and strategies
  • Ability to walk students through labs, code exercises, and projects - not just theory
  • Ability to quickly build connections with students using strong interpersonal skills (including approachability and empathy)
  • Experience in a student-centric and hands-on learning environment
  • Ability to work in a 5-week accelerated course environment
  • Ability to self-manage and work independently in a remote environment
  • Ability to prioritize multiple, competing tasks and meet deadlines in a fast-paced environment
  • Excellent interpersonal skills, verbal and written communication skills
  • The highest levels of integrity at all times
  • Strong listening skills and ability to see multiple perspectives

Technical Requirements:
Reliable high-speed internet required
Benefits of Employment
ECPI University provides comprehensive benefits on the first of the month after thirty (30) days of employment, some of which are highlighted below:
  • Competitive compensation
  • Retirement plan
  • Health Advocate
  • Some industry certifications
  • Employee Assistance Program (EAP)
  • Employee Discounts (i.e., Tickets at Work, Verizon Wireless, MetLife Pet Insurance)
  • iPad/Computer Purchase Program
  • Employee Referral Program

ECPI University is proud to be an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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