ZipRecruiter

Log In

1

Weekend Springhill Suites Marriott Jobs in Rochester, MI

All JobsSpringhill Suites Marriott JobsWeekend Springhill Suites Marriott JobsWeekend Springhill Suites Marriott Jobs in Rochester, MI

Weekend Springhill Suites Marriott information

See Rochester, MI salary details

$9

$14

$19

How much do weekend springhill suites marriott jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for weekend springhill suites marriott in Rochester, MI is $14.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $15.05 per hour, depending on experience, location, and employer.

What is a weekend Springhill Suites Marriott job?

Weekend Springhill Suites Marriott jobs refer to positions at Springhill Suites by Marriott that primarily require employees to work on weekends. These roles can include front desk associates, housekeeping staff, maintenance workers, breakfast attendants, and other hospitality positions. Weekend shifts are essential for hotels to maintain high service standards during busy periods when many guests check in and out. Working weekends typically involves providing customer service, managing reservations, ensuring cleanliness, and addressing guest needs. These jobs offer flexibility and are ideal for individuals seeking part-time or supplemental work.

What are the typical responsibilities and expectations for someone working weekend shifts at a Springhill Suites Marriott hotel?

Employees working weekend shifts at Springhill Suites Marriott are often responsible for a combination of guest services, front desk operations, and ensuring a smooth guest experience during the hotel’s busiest periods. You may be expected to handle check-ins and check-outs, answer guest inquiries, resolve any issues promptly, and coordinate with housekeeping and maintenance teams. Weekend shifts can be fast-paced, requiring strong multitasking and communication skills, as well as the ability to remain calm under pressure. Team collaboration is key, as you’ll work closely with colleagues to provide exceptional service and uphold Marriott’s hospitality standards.

What are the key skills and qualifications needed to thrive as a weekend Front Desk Associate at Springhill Suites Marriott, and why are they important?

To thrive as a Weekend Front Desk Associate at Springhill Suites Marriott, you need strong customer service skills, attention to detail, and preferably prior hospitality experience or relevant training. Familiarity with property management systems (such as Marriott's internal booking software), payment processing platforms, and basic office equipment is typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this guest-facing role. These skills and qualities are crucial for ensuring a positive guest experience, smooth hotel operations, and effective resolution of guest issues.

What is the difference between Weekend Springhill Suites Marriott vs Front Desk Agent?

AspectWeekend Springhill Suites MarriottFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel front desk, guest interaction, weekends and eveningsHotel front desk, guest interaction, shifts may vary
Industry UsagePart of hotel operations, often weekend shiftsFrontline hotel staff, often weekend and evening shifts

Weekend Springhill Suites Marriott and Front Desk Agent roles both involve guest service at hotels, requiring similar credentials and work environments. The main difference is that "Weekend Springhill Suites Marriott" refers to a specific shift or position within the Marriott hotel chain, often emphasizing weekend work, while "Front Desk Agent" is a broader job title applicable across various hotel brands. Both roles focus on guest check-in, check-out, and customer service, with similar credential requirements and work settings.

What are popular job titles related to Weekend Springhill Suites Marriott jobs in Rochester, MI?

For Weekend Springhill Suites Marriott jobs in Rochester, MI, the most frequently searched job titles are:

What cities near Rochester, MI are hiring for Weekend Springhill Suites Marriott jobs?

Cities near Rochester, MI with the most Weekend Springhill Suites Marriott job openings:

Weekend Springhill Suites Marriott jobs near you

Guest Service Representative

Hospitality Specialists, Inc.

Lake Orion, MI • On-site

$12.50 - $15.25/hr

Other

Re-posted 25 days ago

Job description

Guest Service Representative

SpringHill Suites by Marriott - Auburn Hills - Orion - Lake Orion Charter Township, MI 48359

Job Summary

To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay.

Responsibilities
  • Be flexible in regard to work schedule.
  • Report to work on time, in proper and clean uniform, including name tag.
  • Handle all duties according to hotel policies, procedures, internal rules and standards.
  • Conform to cash handling procedures at all times.
  • Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events.
  • Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
  • Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
  • Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel.
  • Be able to operate hotel reservations software competently and efficiently.
  • Perform guest registration and room assignment and accommodate special requests of all guests.
  • Be knowledgeable about brand specific reward programs and other frequent traveler programs.
  • Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings).
  • Know policies and procedures of safe deposit boxes.
  • Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times.
  • Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist.
  • Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines.
  • Assist fellow associates in their jobs when able to improve daily operations of the hotel.
  • Have knowledge about all emergency procedures and know how to act on them.
  • Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
  • When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.
  • Report any unusual occurrences or requests to the manager.
  • Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest.
  • Use the AM, PM and night audit daily checklist to ensure smooth daily operations.
  • Perform other duties as assigned.
  • Must have a valid drivers license, Proof of insurance and pass as approved driver.
Qualifications

PHYSICAL REQUIREMENTS:

Sitting rarely

Walking frequent

Climbing stairs occasionally

Standing constantly

Crouching/bending/stooping occasionally

Reaching occasionally

Grasping frequently

Pushing/pulling occasionally

Near vision constantly

Far vision frequently

Hearing constantly

Talking constantly

Smell constantly

Taste constantly

Lifting/carrying up to 50+lbs.

NOTICE

The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.

Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.

I have read and understand my job description as stated above.

Apply