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Weekend Springhill Suites Marriott Jobs in Ohio (NOW HIRING)

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Weekend Springhill Suites Marriott information

What are the key skills and qualifications needed to thrive as a weekend Front Desk Associate at Springhill Suites Marriott, and why are they important?

To thrive as a Weekend Front Desk Associate at Springhill Suites Marriott, you need strong customer service skills, attention to detail, and preferably prior hospitality experience or relevant training. Familiarity with property management systems (such as Marriott's internal booking software), payment processing platforms, and basic office equipment is typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this guest-facing role. These skills and qualities are crucial for ensuring a positive guest experience, smooth hotel operations, and effective resolution of guest issues.

What is a weekend Springhill Suites Marriott job?

Weekend Springhill Suites Marriott jobs refer to positions at Springhill Suites by Marriott that primarily require employees to work on weekends. These roles can include front desk associates, housekeeping staff, maintenance workers, breakfast attendants, and other hospitality positions. Weekend shifts are essential for hotels to maintain high service standards during busy periods when many guests check in and out. Working weekends typically involves providing customer service, managing reservations, ensuring cleanliness, and addressing guest needs. These jobs offer flexibility and are ideal for individuals seeking part-time or supplemental work.

What is the difference between Weekend Springhill Suites Marriott vs Front Desk Agent?

AspectWeekend Springhill Suites MarriottFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel front desk, guest interaction, weekends and eveningsHotel front desk, guest interaction, shifts may vary
Industry UsagePart of hotel operations, often weekend shiftsFrontline hotel staff, often weekend and evening shifts

Weekend Springhill Suites Marriott and Front Desk Agent roles both involve guest service at hotels, requiring similar credentials and work environments. The main difference is that "Weekend Springhill Suites Marriott" refers to a specific shift or position within the Marriott hotel chain, often emphasizing weekend work, while "Front Desk Agent" is a broader job title applicable across various hotel brands. Both roles focus on guest check-in, check-out, and customer service, with similar credential requirements and work settings.

What are the typical responsibilities and expectations for someone working weekend shifts at a Springhill Suites Marriott hotel?

Employees working weekend shifts at Springhill Suites Marriott are often responsible for a combination of guest services, front desk operations, and ensuring a smooth guest experience during the hotel’s busiest periods. You may be expected to handle check-ins and check-outs, answer guest inquiries, resolve any issues promptly, and coordinate with housekeeping and maintenance teams. Weekend shifts can be fast-paced, requiring strong multitasking and communication skills, as well as the ability to remain calm under pressure. Team collaboration is key, as you’ll work closely with colleagues to provide exceptional service and uphold Marriott’s hospitality standards.
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Weekend Springhill Suites Marriott jobs near you

Front Desk Agent | Dublin Springhill Suites

Shaner Hotel Group

Dublin, OH • On-site

$13.50 - $17/hr

Other

Posted 21 days ago

Job description

Job Title

Front Desk Agent

Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Handle guest complaints ensuring guest satisfaction.

Process all check-ins and check-outs according to established hotel requirements.

Adhere to payment, cash handling and credit policies/procedures.

Generate, print, and distribute daily reports to designated departments/personnel.

Resolve discrepancies on the room status report with Housekeeping.

Other duties as assigned.

Responsibilities

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications

High school graduate or equivalent.

Minimum one year customer service experience; previous hotel experience preferred.

Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Computer experience preferred.

Bilingual English/Spanish a plus.

Knowledge of local activities and attractions appropriate for clientele.

About the Team

Shaner Hotels has an exciting opportunity at our 145-room SpringHill Suites Columbus Dublin! Located in Dublin's rapidly growing Bridge Park District, our hotel offers guests a modern, comfortable stay surrounded by vibrant dining, entertainment, shopping, and community experiences.

With a prime location near historic Dublin and the area's many attractions, our team helps guests discover everything the community has to offer while providing the exceptional service and welcoming atmosphere expected from the SpringHill Suites by Marriott brand.

Our hotel features stylish suites designed for comfort and productivity, complimentary breakfast, free high-speed Wi-Fi, fitness center, indoor pool, and inviting spaces where guests can relax, connect, and feel at home.

If you're passionate about hospitality and enjoy creating memorable experiences for travelers, SpringHill Suites Columbus Dublin offers an excellent opportunity to grow your career with Shaner Hotels. Join a team committed to service excellence, teamwork, and providing exceptional guest experiences in one of Ohio's most exciting destinations.

About Us

Shaner Hotel Group is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

Job Identification 236289

Locations 4475 Bridge Park Ave, Dublin, OH, 43017, US

Full Time or Part Time Full-Time/Part-Time

Brands Springhill Suites

Job Category Front Desk

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About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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