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Weekend Shopify Chat Support Jobs in Trumbull, CT

Penny Linn

Retail Associate

Rowayton, CT

$16.25 - $18.50/hr

... Shopify POS system * Assist with receiving and stocking new inventory as needed * Support in-store ... Full-time, weekend availability required Experience: Customer service: 1 year (Preferred ...

shu

Library - Reference Librarian PT

Fairfield, CT

Schedule includes primarily evening and weekend duties. * Assists library users in locating ... Supporting circulation operations and user engagement activities * Providing day-to-day guidance ...

Sage Sound

Floor Manager - Greenwich, CT

Greenwich, CT · On-site

$45K - $60K/yr

Your main goal is to provide support to your team and take initiative on providing excellent ... Shopify experience preferred, but not required. * Willingness to give and receive feedback on ...

Sage Sound

Wellness Guide - Greenwich

Greenwich, CT · On-site

$20 - $24/hr

Support the planning and execution of in-store special events. * Participate in daily store ... Shopify experience preferred, but not required. * MindBody experience preferred, but not required.

Charter Senior Living

Housekeeper

Naugatuck, CT · On-site

$18/hr

) -NEED TO HAVE WEEKEND AVAILABILITY- Housekeeper Looking for our next all-star employee with assisted ... Also, actively engage yourself in supporting, introducing, and implementing activities that ...

Free People

Free People Key Holder

Danbury, CT · On-site

$18.63/hr

Supports the store management team by participating in daily office procedures, execution of ... Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and ...

Free People

Free People Key Holder

Westport, CT · On-site

$18.63/hr

Supports the store management team by participating in daily office procedures, execution of ... Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and ...

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Weekend Shopify Chat Support information

See Trumbull, CT salary details

$12

$24

$41

How much do weekend shopify chat support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for weekend shopify chat support in Trumbull, CT is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.84 per hour, depending on experience, location, and employer.

What is a weekend Shopify chat support?

Weekend Shopify Chat Support roles involve assisting Shopify users, such as store owners and customers, through live chat during the weekends. Responsibilities typically include answering questions about Shopify’s platform, troubleshooting issues, providing guidance on store setup, and resolving technical problems. These roles require strong communication skills, familiarity with Shopify’s features, and the ability to work efficiently during high-traffic periods. Weekend support staff play a crucial part in ensuring continuous customer service when regular weekday teams are unavailable.

What are the key skills and qualifications needed to thrive as a weekend Shopify chat support?

To thrive as a Weekend Shopify Chat Support, you need strong customer service skills, proficiency in written communication, and familiarity with e-commerce platforms like Shopify. Experience with live chat support tools, help desk software, and basic troubleshooting of Shopify features is typically required. Patience, problem-solving ability, and a customer-centric attitude help you excel in resolving user queries efficiently. These skills ensure prompt, accurate, and friendly support, leading to higher customer satisfaction and retention for the business.

What are some common challenges faced by weekend Shopify chat support representatives, and how can they be managed?

Weekend Shopify Chat Support representatives often encounter high volumes of customer inquiries, especially during promotional periods or sales events. They must effectively manage multiple chat conversations simultaneously while maintaining a high standard of customer service. Time management, clear written communication, and familiarity with Shopify's platform tools are essential for handling these challenges. Collaborating with team members through internal chat channels and utilizing knowledge bases can also help resolve complex issues efficiently.

What is the difference between Weekend Shopify Chat Support vs Weekend Customer Service Representative?

AspectWeekend Shopify Chat SupportWeekend Customer Service Representative
CredentialsBasic customer service skills, familiarity with Shopify platformCustomer service skills, sometimes specific industry knowledge
Work EnvironmentOnline chat support, e-commerce focusCall centers, retail stores, or online
Industry UsagePrimarily in e-commerce and online retailVarious sectors including retail, telecom, and services
Search & Comparison IntentFocus on e-commerce support rolesGeneral customer service roles across industries

Weekend Shopify Chat Support specializes in assisting online shoppers via chat on Shopify stores, requiring familiarity with e-commerce platforms. In contrast, Weekend Customer Service Representatives handle a broader range of customer inquiries across various industries, often via phone or email. Both roles involve customer interaction but differ in platform, industry focus, and specific skills required.

What cities near Trumbull, CT are hiring for Weekend Shopify Chat Support jobs?

Cities near Trumbull, CT with the most Weekend Shopify Chat Support job openings:

Weekend Shopify Chat Support jobs near you

Inside Sales Support Specialist - Seasonal/Part-time

Ernesta

Greenwich, CT • On-site

$30/hr

Part-time

Posted 22 days ago

Job description

About Ernesta:
Ernesta believes that more soft surfaces mean happier homes. Our vision? To bring gorgeous, design-focused custom rugs to your places of gathering through an enjoyable, simple and affordable experience.
Guided by our collective mission, our team is driven, hardworking, and highly ambitious. We're problem solvers, innovators and design enthusiasts. We are relentlessly focused on delivering beautiful, and delightfully simple solutions for our customers, creating curated and considered spaces to live in.
About You:
First and foremost, you love the world of design! From furniture to art, and everything in between, you have a passion for spaces and a point of view to share. You find it easy to flex between many different tasks and enjoy a dynamic work environment. Connecting with people, understanding their perspectives and finding solutions excites and motivates you. You pride yourself on providing phenomenal customer service at every turn.
About the Role:
Ernesta is seeking a Seasonal Inside Sales Support Specialist to provide administrative and operational support to our Design & Sales Specialist team during our busiest season.
This role is ideal for someone with prior sales or account support experience who thrives behind the scenes, enjoys keeping projects organized, and understands how to move opportunities forward. Rather than owning the sales conversation, you'll help remove administrative work from the Inside Sales team so they can focus on building relationships and closing business.
You'll play an important role in ensuring trade customers receive timely follow-up, accurate information, and a seamless experience throughout the sales process.
Seasonal Employment
  • In-person, Part-time (up to 29 hours/week)
  • Duration: Hire date through January 30th 2027
  • Hourly Rate: up to $30/hour

What You'll Do:
  • Support Design & Sales Specialists with administrative tasks throughout the sales cycle
  • Offer elevated, consultative service across multiple channels (in person, chat, text, email, phone) to create a personalized experience
  • Deliver exceptional design and product expertise to Ernesta's customers
  • Support the Inside Sales tea, through communication and proactive outreach
  • Qualify leads and identify opportunities for upselling, cross-selling, and expanding customer orders
  • Advise customers on how to size, floor plan layouts, and material selection
  • Ability to navigate between multiple software applications
  • Maintain a clean, organized, and on-brand showroom that delights clients at every touchpoint
  • Spread kindness through every touchpoint, creating brand fans!
  • This is an in-person role, based out of our showroom located at 24 West Putnam Avenue in Greenwich, CT.

Qualifications Include:
  • 2+ years of experience in a consumer-facing role
  • 2+ years of customer service and/or direct consumer sales
  • High level of proficiency working online across multiple software tools such as Zoom, Google suite, Salesforce, Gladly, Shopify
  • Solutions oriented with sound judgment, business sense, and high integrity
  • Willingness to work in a collaborative environment and wear many hats
  • Great time management and organizational skills
  • Flexible schedule, including weekend and holiday hours

Nice to Have:
  • Knowledge and enthusiasm for the design industry
  • Home furnishings or design industry experience.
  • BA or experience working in a creative field, interior design, art history, architecture, etc.
  • Account management experience

Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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