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Weekend Shopify Chat Support Jobs in Virginia (NOW HIRING)

Brilliant Earth

Sales Associate, Jewelry

Fairfax, VA

$22 - $24/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

Brilliant Earth

Sales Associate, Jewelry

Fairfax, VA · On-site

$22 - $24/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our ... The ideal candidate will be able to work a full-time schedule that includes weekend days. This role ...

Brilliant Earth

Sales Associate, Jewelry

Fairfax, VA · On-site

$22 - $24/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

ODEC

EH&S Analyst -Air

Glen Allen, VA · On-site

Support emissions allowance tracking and ensure compliance with federal, regional, and state ... Teams chat. * Work full days (8 hours) in an office environment and work weekends during peak ...

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All JobsShopify Chat Support JobsWeekend Shopify Chat Support JobsWeekend Shopify Chat Support Jobs in Virginia

Weekend Shopify Chat Support information

What is the difference between Weekend Shopify Chat Support vs Weekend Customer Service Representative?

AspectWeekend Shopify Chat SupportWeekend Customer Service Representative
CredentialsBasic customer service skills, familiarity with Shopify platformCustomer service skills, sometimes specific industry knowledge
Work EnvironmentOnline chat support, e-commerce focusCall centers, retail stores, or online
Industry UsagePrimarily in e-commerce and online retailVarious sectors including retail, telecom, and services
Search & Comparison IntentFocus on e-commerce support rolesGeneral customer service roles across industries

Weekend Shopify Chat Support specializes in assisting online shoppers via chat on Shopify stores, requiring familiarity with e-commerce platforms. In contrast, Weekend Customer Service Representatives handle a broader range of customer inquiries across various industries, often via phone or email. Both roles involve customer interaction but differ in platform, industry focus, and specific skills required.

What are some common challenges faced by Weekend Shopify Chat Support representatives, and how can they be managed?

Weekend Shopify Chat Support representatives often encounter high volumes of customer inquiries, especially during promotional periods or sales events. They must effectively manage multiple chat conversations simultaneously while maintaining a high standard of customer service. Time management, clear written communication, and familiarity with Shopify's platform tools are essential for handling these challenges. Collaborating with team members through internal chat channels and utilizing knowledge bases can also help resolve complex issues efficiently.

What are Weekend Shopify Chat Support roles?

Weekend Shopify Chat Support roles involve assisting Shopify users, such as store owners and customers, through live chat during the weekends. Responsibilities typically include answering questions about Shopify’s platform, troubleshooting issues, providing guidance on store setup, and resolving technical problems. These roles require strong communication skills, familiarity with Shopify’s features, and the ability to work efficiently during high-traffic periods. Weekend support staff play a crucial part in ensuring continuous customer service when regular weekday teams are unavailable.

What are the key skills and qualifications needed to thrive as a Weekend Shopify Chat Support, and why are they important?

To thrive as a Weekend Shopify Chat Support, you need strong customer service skills, proficiency in written communication, and familiarity with e-commerce platforms like Shopify. Experience with live chat support tools, help desk software, and basic troubleshooting of Shopify features is typically required. Patience, problem-solving ability, and a customer-centric attitude help you excel in resolving user queries efficiently. These skills ensure prompt, accurate, and friendly support, leading to higher customer satisfaction and retention for the business.
What are the most commonly searched types of Shopify Chat Support jobs in Virginia? The most popular types of Shopify Chat Support jobs in Virginia are:
What are popular job titles related to Weekend Shopify Chat Support jobs in Virginia? For Weekend Shopify Chat Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Weekend Shopify Chat Support jobs in Virginia look for? The top searched job categories for Weekend Shopify Chat Support jobs in Virginia are:
What cities in Virginia are hiring for Weekend Shopify Chat Support jobs? Cities in Virginia with the most Weekend Shopify Chat Support job openings:
Weekend Shopify Chat Support jobs near you
PT Jewelry Sales Supervisor: Grown Brilliance

PT Jewelry Sales Supervisor: Grown Brilliance

Leap

Tysons, VA • On-site

$23 - $25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

About the Brand
Diamonds are a celebration, a memento of life's most brilliant moments. The jewelry that represents you should be every bit as elegant and unique as yourself. So, that's what we created - 100% conflict-free, lab-grown diamonds, brilliantly set in a range of classic designs, modern styles, and design-your-own options to reflect your individuality and celebrate your uniqueness.
We truly believe that diamonds are personal. They express your style, represent your values, and tell your story. Express yourself with Grown Brilliance, where we don't just create diamonds, we create diamonds that deserve you
About the Role:
We are seeking a passionate and driven Sales Supervisor for our Grown Brilliance boutique in Tysons Corner. As a key member of the leadership team, you will support the Store Leader/General Manager in driving daily business operations, sales performance, and an elevated, service-first culture.
This role blends hands-on leadership with strong business execution. You will lead from the sales floor-coaching, motivating, and developing associates in real time to deliver personalized, memorable client experiences. Through clear communication, thoughtful feedback, and a collaborative mindset, you will help foster a high-performing team environment rooted in accountability, professionalism, and brand pride.
You will partner closely with store leadership to execute strategic initiatives that increase revenue, strengthen client retention, and uphold operational excellence. Responsibilities include supporting inventory management, visual merchandising, shipment processing, and ensuring all brand standards are executed with precision and attention to detail.
With a one-team mindset, you will also contribute to broader market and brand initiatives such as promotional events, activations, and store openings. Comfortable operating in a dynamic, fast-paced environment, you will leverage tools such as Shopify, Endear, and Slack to support client outreach, team communication, and business operations.
Position Qualifications
  • Prior leadership or supervisory experience in retail or customer-focused environments, with a demonstrated ability to inspire, coach, and develop team members.
  • Proven ability to deliver exceptional, personalized client experiences and build authentic customer relationships that drive loyalty and results.
  • Strong selling skills with the ability to anticipate client needs, overcome objections, and consistently achieve personal and team sales goals.
  • Entrepreneurial and adaptable mindset, with comfort navigating evolving business needs while maintaining focus and accountability.
  • Collaborative team player who communicates clearly, provides constructive feedback, and builds strong cross-functional relationships.
  • Professional presence with the ability to handle client inquiries, concerns, and escalations with empathy and sound judgment.
  • Strong attention to detail and organizational skills to ensure operational excellence across merchandising, inventory, and daily task execution.
  • Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays.
  • Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds.
  • Must be 18 years of age or older.

Hourly Pay Range: $23 to $25. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.
Key Performance Indicators (KPIs)
  • Sales Performance: Achieves and exceeds personal and team sales goals by optimizing key metrics including Conversion Rate, Units Per Transaction (UPT), and Average Order Value (AOV) through proactive client engagement and strategic selling.
  • Client Retention & Experience: Drives strong Net Promoter Scores (NPS), secret shopper results, and repeat business through personalized outreach and relationship-building.
  • Operational Excellence: Demonstrates strong organizational and time-management skills, ensuring tasks are completed accurately and on time while maintaining brand standards.

About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap Perks:
  • Bonus eligible
  • Medical, Dental & Vision benefits (must average 32+ hours a week)
  • AllOne Health - Employee Assistance Programs
  • 401K
  • Accrued PTO:
    • Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.
    • Part-Time hourly employees can accrue based on local laws
  • Employee discount + wardrobe allotment for participating Leap brands

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.

Apply